Top 10  Customer Service Skills for your Resume

Customer Service

The ability to remain calm and collected in difficult customer service situations.

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The ability to see things from the customer’s perspective and understand their needs.

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The ability to be adaptable and adjust to different customer service scenarios.

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The ability to effectively communicate with customers, both verbally and in writing.

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The ability to quickly and efficiently resolve customer service issues.

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The ability to keep track of multiple customer service requests and prioritize them accordingly.

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The ability to manage one’s time efficiently in order to meet deadlines and keep customers satisfied.

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The ability to make sound decisions in customer service situations in order to resolve issues effectively.

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The ability to remain calm and composure under pressure and in high-stress customer service situations.

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Job-winning Resume Sample

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Customer Service

Skills for Resume

By ResumeKraft

Top 10

The ability to remain calm and collected in difficult customer service situations.

Patience

The ability to see things from the customer’s perspective and understand their needs.

Empathy

The ability to be adaptable and adjust to different customer service scenarios.

Flexibility

The ability to effectively communicate with customers, both verbally and in writing.

Communication

The ability to quickly and efficiently resolve customer service issues.

Problem-solving