Listening is a key skill for anyone in the workforce. Whether you're communicating with a colleague,
Another way to have encouraging body language is to turn your body toward the speaker.
In a conversation, we should aim to make eye contact for around 7 to 10 seconds when talking to an individual.
Keeping eye contact is not just a sign of respect towards the speaker, but it gives you less time.
When you are curious you are keen to ask questions, to sit and listen and to use that person’s answers to ask further questions that go deeper.
When you don’t give someone the time to think about their response you aren’t being a good listener.
When you are interested in what the other person has to say, and you give the right encouragement, the person will open up more.
Specific questions that get the other person to really think and open up their imagination can be very powerful.
When you are actively listening to someone, the person feels truly heard when you ask questions using that person’s language.
They should allow the other person to fully express themselves and to talk about what is most important to them.
It’s very easy to listen to someone talk about a problem and challenge and want to offer solutions.
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