By ResumeKraft
there are many reasons that conflict may arise. However, if a business is going to be successful then its employees understand.
If you can, try to avoid getting into arguments with the person you're in conflict with. This will only make the situation worse.
Make sure you're communicating effectively with the other person. This means listening as well as speaking.
You have a right to your own opinion and feelings. Be assertive in expressing yourself, but try not to be aggressive.
Be willing to listen to the other person's point of view and consider their perspective.
Sometimes it's necessary to compromise in order to resolve a conflict. This doesn't mean giving in, but rather finding a middle ground.
Don't assume you know what the other person is thinking or feeling. This can only lead to misunderstanding.
Even if you don't agree with the other person, you should still treat them with respect. This includes not name-calling or making personal attacks.
It is also best to ask for feedback when the person you're asking is not busy or preoccupied.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
Some conflicts require a mediator. Mediators act as a neutral party who help facilitate a productive conversation.
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