Assistant Manager is someone who works as an assistant to a manager. He mostly works in retail as well as business companies. An assistant manager works in the capacity of assistant and handles the workload of a manager in day-to-day work tasks.

An assistant manager carries out different types of work in an establishment. By virtue of being positioned as a team leader, the assistant manager leads the staff from the front.  The individual is bounded with the responsibilities of taking care of the staff’s welfare measures viz., solving their problems, maintaining the records of the pay given to them, including the incentives. An assistant manager’s activities cover right from managing the sales operations of the organization to the department of the retail.

Assistant Manager Responsibilities

  • The assistant manager is engaged in the task of resolving the issues raised by the staff at the workplace.
  • The assistant manager keeps a record of the health policies and policies related to the safety of the staff members.
  • In a big firm, the manager is required to equip himself with handling heavy loads of work.
  • In order to reduce workload, the individual delegates some of his work responsibilities to the assistant manager, who is groomed to take over the mantle from the manager in the near future.
  • The skilled individual is presented with the opportunity of leaping up to the level of manager in the hotel management field as well as in the pharmaceutical environment.

Assistant Manager Qualifications and Skills

Educational qualifications and other skill set required for the aspiring individual:


  • Bachelor’s degree in the discipline of Management and Arts and secondarily Graduation in Science

Required Skills:

  • Previous experience of working as an assistant manager
  • Capable communicator
  • Ability to maintain composure while dealing with irate customers
  • Capability to handle an adverse situation
  • Decision-making abilities
  • Basic understanding of basic management skills
  • Ability to shore up the image  of the company
  • Skilled in  handling large volumes of work
  • Ability to complete the tasks in a given time
  • Exhibiting leadership skills
  • Ability to motivate fellow work staff
  • Cheerful look with good physique
  • Displaying good demeanor while interacting with the clients of the company
  • Ability to handle high stress of work
  • Capability to handle the staff properly
  • Willingness to learn new things
  • Ability to maintain punctuality
  • Checking with the problems, concerns of staff members

Professional Growth

An assistant manager plays a pivotal role in any set-up. There is a galore of job opportunities available in sectors like hotel management, business enterprises, restaurants, marketing companies, and the IT companies.

There is an intense demand for this job position in every sector. Almost, every other field rolls out a stream of job opportunities for the likes of assistant managers.

An assistant manager acquires promotion on the basis of the experience what he/she has accumulated over a period of time. Those who possess leadership qualities will prove to be a good bet to take on the mantle of the assistant manager’s job. The ability to speak a foreign language will strengthen the job prospects of wishing individuals.

Published by Sarah Samson

Sarah Samson is a professional career advisor and resume expert. She specializes in helping recent college graduates and mid-career professionals improve their resumes and format them for the modern job market. In addition, she has also been a contributor to several online publications.

Build your resume in 5 minutes

Resume template

Create a job winning resume in minutes with our AI-powered resume builder