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James Lauren
IT Manager
Summary
As an energized IT professional working for over 10 years in providing turnaround management, performance improvement and corporate advisory services to companies, I am excited by the opportunity to be contributing my knowledge and skills into your organization.
My experience and skills in IT operations, solution architecture, assessment, strategy and development has been well honed due to working in the industry during its booming era. I have a proven record of providing leadership in the evaluation, selection and implementation of new information systems technologies and have been involved deeply in full scale implementation of core IT projects in the company. Specifically, I am well versed with Web Application Development, Citrix, Microsoft SCCM, Exchange, Active Directory amongst other strengths and have worked extensively with all.
My information technology acumen is in a league of its own. It would be a great pleasure to have a chance of personal meeting to discuss my accomplishments in detail.
Skills
- Recruiting and training
- Team leadership
- Attention to detail
- Data analysis
- Issue resolution
- Problem-solving abilities
- Project management
- Systems analysis
- Excellent communication abilities
- Capacity for working in a team environment
- Leadership skills
- Managed projects
- Web solutions experience
- Technical and design abilities
- Web Development – PHP
- Office 365
- Visual Studio
- Moodle
- Sharepoint
- ERP
- CRM
Work Experience
IT Manager
- Manage IT Team,
- Oversee and assist with development,
- Sharepoint development
- Office 365,
- Moodle Development and customization
- Manage Backups,
- Mobile application development
- Manage Helpdesk,
- Meet SLA,
- Report directly to Director,
- Manage network with IT Support team
- Assist with Computer Repairs and Trouble Shooting
- ERP Development and Manage,
- SIS Development and Manage,
- LMS Development and Manage
- Network setup,
- PABX
- Print Servers
- Budget Analysis
POS Coorinator(Project Manager)
- Setup of infrastructure,
- Monitor Servers,
- Office365
- Setup of client on AD,
- Monitor VPN and L2TP(MPLS)
- Telephone and on site support, Development,
- Project Planning,
- 3G Troubleshooting and setup
- Monitor backups
- Manage Vendors,
- Manage all POS projects,
- Manage all deployments
- Manage private APN,
- Computer Repair,
- Computer Troubleshooting of Problems,
- Network Installs,
- Network Troubleshooting and Configuration,
- Server Setup,
- SQL,
- Software Support,
- ERP,
- Sharepoint
- Citrix installations
IT Field Tech
- On Site Support,
- Testing and prepping of hardware,
- Access control setup,
- Software development,
- Project Planning,
- Customer Service within SLA,
- Note acceptor setup,
- SQL database creation,
- Scanner programming,
- Networking,
- Windows support,
- POS Software Development and Troubleshooting,
- Controller Support and Development,
- Barcode Scanner Support
Level 2 Support
- Printer Support,
- Wifi Support,
- 1st and 2nd line support,
- remote support,
- assist 1st line support team,
- Telephone support to UK clients,
- Printer Troubleshooting
IT Support
- Maintenance(Client and Server),
- E-learning(Moodle, Setup and development)
- Developing SIS, Networking,
- PABX,
- Web Development,
- Manage Backup,
- Website and Domain Management,
- Server Setup and Monitoring
- Computer Repairs and Troubleshooting,
- Network Installation and Setup.
Printer Tech
- Printer Maintenance,
- Administration,
- Scanner Maintenance,
- Scanner Processing,
Achievements : Customer Service Certificate
Education
Matric
Software Engineering
- Was offered a bursary for this course and only 100 students were selected
- Still pending completion
Languages
- English
- French
- Arabic
- German
Career Expert Tips:
- Always make sure you choose the perfect resume format to suit your professional experience.
- Ensure that you know how to write a resume in a way that highlights your competencies.
- Check the expert curated popular good CV and resume examples
What Should Be Included In A IT Manager Resume?
When writing a resume, it is important to include key information that will help you land the job. As an IT manager, you should make sure your resume contains appropriate information that showcases your skills and experience in the IT field.
When creating a IT manager resume, it should include your professional experience in the field, any special knowledge you have acquired, and the qualifications you have for the position. Your professional experience should include your current and past employers, the roles you have held, and the relevant projects that you have completed. Additionally, your resume should include any special certifications or qualifications you have obtained that can help you secure the position.
It is important to include technical knowledge and skills as well. Be sure to include detailed information about computer hardware and software, networking, programming, and other relevant technical knowledge. Additionally, you should list any special areas of expertise or focus that you have in the IT field.
Finally, your resume should contain personal information such as your contact information, and a brief summary outlining the goals and objectives you have for the position you are applying for. By including this information, you can demonstrate to employers why you are the best candidate for the job.
By following these tips, you can ensure your IT manager resume is complete and effective. Additionally, it will help you stand out from other candidates and increase your chances of securing the job.
What Skills Should I Put On My Resume For IT Manager?
When writing a resume for an IT Manager position, it’s important to showcase the technical, leadership and managerial skills that you possess. Employers are looking for someone who can plan, develop, and manage IT projects from start to finish. Your resume should also highlight your communication, analytical, problem-solving and organizational skills.
When writing your resume for an IT Manager position, include specific technical skills that demonstrate your knowledge of the IT industry and the specific software you are proficient in. Some of the most popular technical skills to list on an IT Manager resume include network administration, coding, software development, web development, mobile development, and database management.
Leadership skills are an important asset for IT Managers, especially when managing a team of developers. Your resume should include examples of your ability to motivate, inspire, and lead a team, as well as your ability to delegate tasks and handle conflicts productively.
Analytical and problem-solving skills are also essential for IT Managers. You should include on your resume any instances where you have used logic and analysis to solve complex software, technical, and operational problems. Showcase any successes you have had in debugging and troubleshooting IT systems and driving process improvements.
Finally, employers look for IT Managers who can effectively organize and manage multiple tasks and competing priorities. Showcase your organizational abilities by mentioning any initiatives you have taken to streamline processes and improve efficiency. Be sure to include examples of success that demonstrate your ability to prioritize tasks and manage projects on time and within budget.
What Is The Job Description Of The IT Manager?
An IT Manager is responsible for managing and coordinating the activities of a company’s information technology (IT) team. This includes overseeing the setup and maintenance of computer systems, networks, databases, and software programs. They must ensure that these systems are running smoothly and securely, as well as adhere to the company’s data security protocols. Additionally, IT Managers are in charge of training users on the tech systems, conducting performance evaluations of IT staff, and managing budget allocations. The role requires strong leadership and technical skills, as well as a clear understanding of the company’s IT requirements.
The Job Description Of The IT Manager Requires:
- Strong leadership and technical skills
- Ability to prioritize tasks and manage projects on time and within budget
- Oversee setup and maintenance of computer systems, networks, databases, and software programs
- Ensure systems are running smoothly and securely
- Adhere to company data security protocols
What Is A Good Objective For A IT Manager Resume?
When writing a resume for a IT Manager position, the objective statement should be tailored to the specific job requirements and tasks that the prospective employer is looking for. A successful IT Manager should possess a combination of technical, managerial, and leadership skills. As such, an IT Manager Resume should emphasize these abilities.
The objective statement should be specific and focus on the skills, knowledge, and experience that make you well-suited for the role. Additionally, the statement should be clear and concise, and focus on the most relevant skills and qualifications.
A good objective should also demonstrate your ability to manage projects, develop and implement strategies, and ensure the efficient use of IT resources. It should also demonstrate your ability to build relationships, work collaboratively with stakeholders, and to lead teams.
Finally, the objective should demonstrate your commitment to staying up-to-date with the latest technology trends, your awareness of security and data protocols, and your knowledge of IT infrastructure. These qualifications will demonstrate your ability to handle the duties and responsibilities of an IT Manager.
What Are The Career Prospects In The IT Manager?
The role of an IT Manager is an integral part of any growing business. With the introduction of new technologies, the demand for experienced IT Managers is on the rise. As an IT Manager, you will be expected to manage a team of IT professionals and ensure that the IT systems are up and running efficiently. You will also be responsible for ensuring that all users have access to the necessary resources and that the security of the systems is maintained.
The career prospects for IT Managers are very strong. As an IT Manager, you will be in charge of managing the IT budget, creating and implementing IT plans, and overseeing the maintenance and security of the IT systems. With the ever-changing technology landscape, your skills will be in high demand and you will be able to make a big impact within your organization.
In addition to being well-versed in the latest technology, you will also need to have strong interpersonal skills and the ability to work well within a team. You will also need to be organized, detail oriented, and have excellent problem-solving skills. If you have these qualities, you will be well-suited to a career as an IT Manager.
The salary of an IT Manager varies depending on their experience, qualifications, and the size of the organization they work for. In most cases, IT Managers are well-compensated, with salaries ranging from $80,000 to $120,000 a year.
In conclusion, an IT Manager is an important role in any business and has great career prospects. With the right qualifications, experience, and skills, you will be able to find a rewarding and challenging job in the IT sector.
Key Takeaways for an IT Manager resume
For IT managers, crafting a comprehensive and effective resume is a crucial step in the job search process. An effective resume will present your skills, experience, and qualifications in a way that stands out to potential employers and will help you land the IT manager job of your dreams. Here are some key takeaways to help you create the perfect IT Manager resume.
The first step in creating an effective IT Manager resume is to include an effective summary statement. This statement should be a brief overview of your skills and qualifications and should also include any essential certifications or degrees that you possess. This section should be tailored to the specific job for which you are applying, so make sure to emphasize the experiences that would make you the best candidate for the job.
Next, you should include a section that outlines your technical skills and qualifications. This section should include any programming languages, software, and hardware you are proficient in. Be sure to include any certifications or degrees you have obtained in the field of IT. This will help demonstrate your level of expertise and help potential employers see that you have the skills and experience needed to fill the role.
The next section of your resume should be dedicated to your professional experience. Include any positions you have held in the IT field, as well as any successes you achieved in each position. This section should also include any volunteer experience you have in the IT field. Talk about any projects you oversaw, tasks you completed, or any other accomplishments that demonstrate your expertise as an IT manager.
Finally, include any awards, honors, or accolades you have received in your career. This will demonstrate that you are a highly respected member of the IT community . Additionally, list any IT-related certifications or degrees you have obtained, such as CompTIA A+ certification, Microsoft Certified Systems Administrator (MCSA), or a Bachelor’s degree in Information Technology. This will help potential employers see that you have the skills and knowledge necessary to excel in the role.
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