Restaurant Manager CV Example

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Steven Harry

Restaurant Manager

Summary

Dedicated and results-driven Restaurant Manager with over 5 years of experience in the hospitality industry. Proven ability to effectively manage staff, implement exceptional customer service standards, and ensure smooth operations. Skilled in budgeting and inventory management to optimize profitability. Adept at creating a positive work environment and fostering teamwork. Strong leadership and communication skills.

Skills

  • Microsoft Office
  • Opera
  • Micros
  • SPSS

Work Experience

Restaurant Manager

Ikos Resorts, Dassia

Present

  • Managing and training the restaurant team on regular basis
  • Coordination & Supervising the operation of the restaurant
  • Ensuring the team provides a professional and friendly service for guests
  • Supervising the restaurant, all service staff in accordance with operating policies
  • Maintaining safety and food quality standards
  • Keeping customers happy and handling complaints
  • Organizing schedules
  • Recording payroll data

Hostess Supervisor & Assistant Restaurant Manager

Sani Resort, Halkidiki

Jul 2018

  • Coordination & control the operation of the restaurant
  • Planning and organizing restaurant reservations, hosting
  • Responsible for guests’ Special Requests & Dietary Needs
  • Managing requests for special occasions (anniversaries, birthday parties and honeymoons) in the restaurant
  • Responsible for supervising all jobs and administration necessary for the restaurant’s operation (e.g. Guests Feedback/ Special Requests/ Dietary Needs/Daily Reports) and handling Time/Attendance/Presence management systems
  • Statistics and reports of revenue and cost 
  • Drawing the operational schedule
  • Staff training 

Front Office Receptionist & Reservations Officer

Portaria Hotel & Spa, Volos

Mar 2017

ember 2016 – March 2017

  • Handling e-mails and daily reservations flow, through Hotel’s PMS and site, Web Hotelier and Booking.com.
  • Controlling rooms’ allocation and Hotel’s availability.
  • Executing guests’ check in and check out.
  • Entrusted to handle invoices, telephone services and guests requests.
  • Being in contact with travel agencies and individual clients, providing rates and offers
  • Receptionist’s duties and responsibilities

Executive Concierge Officer

Sani Resort, Halkidiki

Oct 2016

  • Welcoming guests, helping them with check in/check out procedures and escorting them to the assigned rooms
  • Responsible for providing advice and personal assistance to VIP’s and guests of the hotel, tending to all their needs
  • Providing timely and accurate information about the services and facilities of the hotel
  • Act as a liaison and resource for other departments, and employees of the Hotel
  • Sustaining verbal and written communication with clients in an efficient and professional manner
  • Receptionist’s duties and responsibilities
  • Management of complaints, comments, demands of the guests and ensurance of their satisfaction

Administrator

Akeso S.A, Volos

Apr 2014

  • Contact and Agreement with Insurance Corporations
  • Monthly Clearance for the Greek National Organization for Health Care Provision (EOPYY)
  • Regular Reporting
  • Data Analysis of the Corporation
  • Customers List Structure and Filing

Education

Master in Hospitality & Tourism Management

San Jose State University

Jul 2019

Thesis Theme: “Wedding Tourism in Greece : the push and pull motives for selecting Greece as a wedding destination”

Bachelor in Marketing & Operations Management

Northeastern University

Oct 2013

Languages

  • English
  • French
  • Arabic
  • German

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What is the Role of a Restaurant Manager?

In the bustling and dynamic world of the culinary industry, the role of a Restaurant Manager is of paramount importance. Combining a passion for food with a strong business acumen, a Restaurant Manager oversees the daily operations of a restaurant, ensuring seamless functioning and exceptional customer experiences. Let’s delve deeper into the multifaceted role of a Restaurant Manager, a position that demands a blend of leadership, customer service, and operational expertise.

A Restaurant Manager is responsible for managing all aspects of the restaurant, including but not limited to customer service, staff management, inventory control, and overall business performance. They play a pivotal role in maintaining the reputation and profitability of the establishment, often acting as the face of the restaurant and the driving force behind its success. Their ability to multitask, communicate effectively, and handle pressure makes them an integral part of the restaurant’s success story.

What are the Restaurant Manager Job Requirements?

To step into the shoes of a Restaurant Manager, one needs to fulfill a comprehensive set of requirements that go beyond culinary skills. Let’s explore the prerequisites that make an individual well-suited for the role of a Restaurant Manager:

  • A Bachelor’s degree in Hospitality Management, Business Administration, or a related field, showcasing a strong foundation in the hospitality industry.
  • Extensive experience in the food and beverage industry, preferably in a supervisory or managerial capacity, demonstrating the ability to lead a team effectively.
  • Strong communication skills, both verbal and written, enabling effective interaction with customers, staff, and stakeholders.
  • Excellent organizational and time management skills, essential for overseeing multiple tasks and ensuring smooth restaurant operations.
  • In-depth knowledge of food safety regulations and licensing requirements, ensuring the restaurant adheres to all necessary standards.
  • Financial acumen, including proficiency in budgeting, cost control, and revenue management, crucial for maintaining the restaurant’s profitability.

Additional certifications in hospitality management and relevant training programs can add significant value to your profile, setting you apart in a competitive job market.

What are the Responsibilities of a Restaurant Manager?

The role of a Restaurant Manager is a delicate balancing act, involving managing both the business side and the customer-facing aspect of the restaurant. Let’s delve into the core responsibilities that define this role, each one contributing to the success and reputation of the establishment:

  • Overseeing daily restaurant operations, including staff management, customer service, and inventory control.
  • Developing and implementing operational strategies to enhance the overall dining experience and increase customer satisfaction.
  • Managing the restaurant’s budget and expenses, ensuring cost-effective practices without compromising on food quality and service standards.
  • Recruiting, training, and supervising staff, fostering a positive work environment and ensuring the team delivers exceptional service.
  • Ensuring compliance with health and safety regulations, maintaining a clean and hygienic environment for both customers and staff.
  • Handling customer feedback and complaints, striving to resolve issues promptly and maintain a positive reputation for the restaurant.
  • Collaborating with the culinary team to develop and update menu offerings, keeping up with industry trends and customer preferences.

Each responsibility requires a unique blend of skills and expertise, contributing to the smooth functioning and success of the restaurant.

Restaurant Manager CV Writing Tips

As you draft your CV for the role of a Restaurant Manager, it is crucial to present a comprehensive overview of your experience, skills, and achievements. Here are some tips to help you create a compelling CV that highlights your suitability for the position:

  • Highlight your leadership experience, showcasing instances where you effectively managed and motivated teams to deliver exceptional service.
  • Emphasize your experience in handling customer relations, illustrating how you have successfully managed customer expectations and resolved issues.
  • Include specific examples of cost-saving measures or revenue-generating strategies you have implemented, demonstrating your financial acumen.
  • List any relevant certifications or training programs you have completed, highlighting your commitment to professional development in the hospitality industry.
  • Personalize your CV for each application, aligning your skills and experiences with the specific requirements of the restaurant you are applying to.

Each tip is aimed at helping you present a compelling narrative that showcases your expertise and suitability for the role of a Restaurant Manager.

Restaurant Manager CV Summary Examples

Your CV summary serves as an introduction to your professional journey, encapsulating your key skills and experiences. Here are some examples to inspire you in crafting a powerful CV summary for a Restaurant Manager position:

  • “Seasoned Restaurant Manager with over a decade of experience in the hospitality industry, adept at leading diverse teams and ensuring exceptional dining experiences for customers.”
  • “Dedicated and customer-focused Restaurant Manager with a proven track record in implementing efficient operational strategies, resulting in increased customer satisfaction and business growth.”
  • “Experienced Restaurant Manager skilled in managing both front-of-house and back-of-house operations, fostering a positive work environment and delivering top-notch service standards.”

Each summary is a reflection of your expertise, leadership, and commitment to delivering outstanding dining experiences to customers.

Create a Strong Experience Section for Your Restaurant Manager CV

The experience section of your CV serves as a platform to showcase your professional achievements and contributions in previous roles. Here are some examples to guide you in effectively presenting your experience as a Restaurant Manager:

  • “Oversaw daily operations of a high-volume restaurant, implementing streamlined processes that resulted in a 15% increase in customer satisfaction within the first year of tenure.”
  • “Led a team of 30 staff members, implementing comprehensive training programs that improved service standards and contributed to a 10% increase in repeat customer visits.”
  • “Implemented cost-control measures that led to a 20% reduction in operational expenses while maintaining high-quality food standards and customer service.”

Each experience highlights your leadership, operational expertise, and commitment to delivering exceptional service in the restaurant industry.

Sample Education Section for Your Restaurant Manager CV

Your educational background plays a crucial role in establishing your foundation and expertise in the hospitality industry. Here’s how you can effectively present your educational qualifications in your CV:

  • Bachelor of Science in Hospitality Management, XYZ University, a comprehensive program that provided insights into various aspects of the hospitality industry, 2014.
  • Associate Degree in Culinary Arts, ABC Culinary Institute, a specialized program that laid the groundwork for understanding culinary techniques and practices, 2010.
  • Food Safety and Handling Certification, ensuring a thorough understanding of food safety regulations and best practices, 2015.

Each educational qualification serves as a testament to your knowledge and expertise in the culinary and hospitality field.

Restaurant Manager Skills for Your CV

Your skill set as a Restaurant Manager is a combination of both soft skills and specific competencies that contribute to your success in overseeing restaurant operations. Let’s explore some essential skills that a Restaurant Manager should possess:

Soft Skills:

  1. Leadership and team management, the ability to motivate and guide teams to deliver exceptional service.
  2. Effective communication, both with customers and staff, ensuring a smooth flow of operations and customer satisfaction.
  3. Problem-solving abilities, the skill to address issues promptly and ensure seamless restaurant operations.
  4. Attention to detail, crucial for maintaining high standards of food quality, service, and cleanliness.
  5. Adaptability and resilience, essential for navigating unexpected challenges in a fast-paced restaurant environment.

Hard Skills:

  1. Financial management, including budgeting, cost control, and revenue management, essential for maintaining the restaurant’s profitability.
  2. Knowledge of food safety regulations and compliance, ensuring a safe and hygienic environment for both staff and customers.
  3. Menu planning and development, a skill that contributes to offering diverse and appealing dining experiences for customers.
  4. Inventory management, crucial for ensuring the availability of ingredients and supplies while minimizing waste and costs.
  5. Staff training and development, essential for maintaining a skilled and motivated team dedicated to delivering excellent service.

Each skill is vital in creating a seamless and exceptional dining experience for customers while ensuring efficient restaurant operations.

Common Mistakes to Avoid When Writing a Restaurant Manager CV

As you create your CV for the role of a Restaurant Manager, it is crucial to steer clear of common pitfalls that can hinder your chances of landing the desired job. Here are some common mistakes to avoid:

  • Neglecting to highlight specific achievements and contributions, resulting in a generic and less impactful CV.
  • Omitting relevant certifications and training programs, which could showcase your commitment to professional development in the hospitality industry.
  • Overlooking the importance of tailoring your CV to the specific requirements of the restaurant or establishment you are applying to, resulting in a generic and less targeted application.
  • Exaggerating or providing false information about your experience and skills, which can lead to a loss of trust and credibility.
  • Failing to proofread your CV, leading to errors and inconsistencies that can create a negative impression on potential employers.

Avoiding these mistakes can significantly enhance the impact of your CV and increase your chances of securing the desired position as a Restaurant Manager.

Key Attributes for a Successful Restaurant Manager

Successful Restaurant Managers often possess certain key attributes that set them apart in the culinary industry. Let’s explore some of these attributes that contribute to their success:

  • Passion for the culinary arts and hospitality industry, driving their commitment to delivering exceptional dining experiences.
  • Strong leadership and interpersonal skills, enabling them to effectively manage and motivate teams to deliver outstanding service.
  • Business acumen and financial management skills, crucial for maintaining the profitability and sustainability of the restaurant.
  • Adaptability and resilience, allowing them to navigate the dynamic and fast-paced nature of the restaurant industry.
  • Customer-centric approach, focusing on understanding and meeting customer expectations to ensure a memorable dining experience.

These attributes contribute to the overall success and reputation of the restaurant, making the Restaurant Manager an integral part of the establishment’s journey.

Conclusion: Craft Your Successful Restaurant Manager CV

As you prepare to embark on the journey of creating your CV for the role of a Restaurant Manager, remember to highlight your leadership skills, operational expertise, and customer-focused approach. Tailor your CV to showcase your achievements and experiences that align with the specific requirements of the restaurant you are applying to. Avoid common pitfalls and ensure that your CV reflects your genuine skills and experiences accurately.

Finally, feel free to utilize resources like AI Resume Builder, Resume Design, Resume Samples, Resume Examples, Resume Skills, Resume Help, Resume Synonyms, and Job Responsibilities to create a standout application and prepare for the Restaurant Manager job interview.