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To be a part of the Team that involves the application of Skills, Knowledge and offers opportunity for growth and inspire for higher level of achievements on Organization and Personnel front. To be a team player for the achievement of Organizational goals and its success. Seeking to steer Sales operations as Executive, integrating and leadership, whereby my cumulative experience of 3-years could be optimally utilized and to contribute generously to achieve the goals by taking up a challenging position.
- MS Word
- MS Excel
- Windows 7, 8, 10
- 3rd Party Applications
INSIDE SALES REPRESENTATIVE
- Responsible for accurate preparation of all documents assigned to the incumbent including sales orders, delivery form, quotation, inquiry follow up report; win/lost report and weekly report.
- Increasing company’s business and profitability by maintaining and establishing healthy liaison with existing and potential clients.
- Achieving set business targets.
- Following up with Logistics Department on order and delivery of products.
- Providing efficient, courteous and timely services to all customer requests and inquiries.
- Directly reporting to sales manager.
- Incase of miss-route calls and chats, helped the customer with best possible way and transferred the customer to the concerned department instantly.
TECHNICAL SUPPORT OFFICER
- Was an e support officer for Time Warner Cable.
- Handeled multiple divisions such as Internet, Cable TV, Phone and e-mail.
- Under Internet, helped customers with technical issues such as no Internet connectivity, intermittent connection, slow speeds using different tools and methods.
- Under Cable, helped customers with no signal, no audio or video.
- Under Phone, helped customers with no dial tone or continuous busy tone.
- Assisted customers in paying bills from their end or through phone or online or from my end.
- Upgraded/downgraded packages on customers request.
- Helped in setting up email clients on phone or tab under POP or IMAP settings.
- Incase the issue was not resolved over call or chat then I used to send technicians as the end resolution.
Masters in Business Administration
Bachlors in Business
Career Expert Tips:
Sales Representative Resume Writing Guide
If you’re a sales professional who’s looking for ways to land a job, or if you’re in the process of “resume-shopping” and want help polishing up your resume, this guide is for you. This article will teach you how to write the perfect sales representative resume that will get your foot in the door with employers. Whether you’ve never used a resume before or are an expert at crafting them, we hope these tips might help.
Sales Representative Responsibilities:
-Greet customers and explain company products
-Educate customers about benefits of products
-Secure orders from customer
-Follow-up with customer to make sure they received product
Sales Representative Resume Format:
-Sales Representative Cover Letter
-Company Information and Contact Information on First Page
-Objective Statement and Areas of Expertise on Second Page(optional)
-Education and Experience on Third Page(mostly required)
-Optional Addition Pages (if any): Personal Interests, Hobbies, Special Skills, Other Experiences, Awards, Important Dates in Life (all optional but highly recommended)
1.Choosing a format:
Physical Layout of the Resume: (very important)
-Many people get confused about how to lay out their resume. When creating your resume, remember to keep it clean and easy to read, like a table or list. The best way to organize your information properly is to find the specific job you are applying for and use those exact formatting styles. Use headers and section headings on your resume in order to keep the content neatly organized as well.
Printed Resume vs. Online Resume: (highly recommended)
We recommend saving your resume online as a PDF file and submitting it online in the job profile or with an email. Printed resumes can become more easily damaged, and often times they are thrown away once the job application is processed. By going paperless, you can speed up the hiring process and show that you go above and beyond in your job search. Also, keeping it online means that the employer can refer back to it as needed, and will also help keep your resume safe.
2.Make it simple:
Keep It Simple! A lot of people get confused on how many details to share on their resume. Remember your resume is just a snapshot of what you want the employer to see, so keep yourself memorable by highlighting the most important points about you. Do not include every detail of your life on your resume. It is unnecessary and will just take away from the message you are trying to put across.
3.Use great keywords:
A good resume shows that you know what you are doing, and the best way to show that you have the skills for a position is by using the right keywords. You can use your resume to present yourself in a clear, concise manner while making sure to include all of the skills that set you apart from other candidates.
4.Do not include Salary Requirements:
It is highly recommended that you do not include salary requirements on your resume because it can eliminate a large percentage of potential job candidates, especially those who might have greater experience or education than you. In addition, including a salary requirement will not increase your overall chances for getting the job. It will only make it more challenging for you to find the perfect position for you.
Tips to write a Sales Representative Resume Summary:
Always contact the company recruiter to see if they have any questions about your resume, or if you are starting off at their company and are unsure about anything.
1. Write a great Objective statement. This will include a brief summary of what you can do for the company, why you would be the best hire, and what you have done in similar situations. The objective statement should state the reason that they picked you over others (be specific).
2. Focus on results, not activities. Written above your activities section should be a list of your strong results in previous and job changes, as well as projects that you completed that made a statement to the company about your abilities.
3. Highlight accomplishments and achievements. To stick out from others, highlight key accomplishments and achievements in both your previous jobs and job changes. Make sure to include your “softer” skills such as customer service, communication skills, etc…
4 . Stay away from the “perfectionist” tag. Although “perfectionist” is a strong word, use it sparingly. Only use this word if you have truly worked to perfect your skills and product.
5. Be specific and targeted. You’ll be asked a lot of questions about skills, competencies, accomplishments, etc… be specific and target your responses to these questions on each section of your resume.
Top 15 Must-have Sales Representative Skills:
- Communication Skills
- Teamwork & Leadership
- Problem Solving & Decision Making
- Working With Numbers, Facts & Figures
- Analyzing Data, Trends or Assumptions
- Curiosity & Desire to Learn New Things
- an Open Mind
- Enthusiasm, Willingness to Learn, Commitment & Perseverance
- Honesty & Integrity
- an Independent Worker & Problem Solver
- Decisiveness with Clear Direction, Communication & Executional Skills
- a Strong Work Ethic, Confidence & Positive Attitude
- Technical Aptitude or Skilled with New Technology/Software Used in the Role/Industry (i.e Microsoft Office Suite)
- Product Knowledge (i.e. Products/Services Offered by Company)
- Willingness to Travel, if Necessary (Consultative Selling + Client Meetings can require many trips to/from clients’ offices)
Tips to write a Sales Representative Resume with No experience:
- Describe your skills and capabilities. Highlight what you can do for a company and how you can benefit the company the most.
- List all of your accomplishments in chronological order. It is good to describe about Short Term Goals and Long Term Goals accomplished within a year or two.
- List anything you have won or been recognized for in recent times (names & dates).
- List accomplishments the company would appreciate and what you have done to solve their problems.
- What are your top 3 to 5 skills? You may want to highlight one of them since it will be put at the top of your resume. Highlight what you want employers to note first on your resume, so make sure it’s one of the three or four most important ones.
- All education should be listed in chronological order, starting with high school. Highlight any honors or achievements (i.e. GPA, Dean’s List, etc.)
- List any leadership roles you have had in school or in connection with any volunteer work.
- Honors and Awards: You may list your honors and awards here or in a separate section at the end of the resume… decide which you need to highlight more by looking at how many pages you will need for each option. It is also good to highlight that list with an asterisk beside it for people who read through your resume.
Tips to write a Sales Representative Cover Letter:
- How to start your cover letter: After applying for a position, you may be asked to submit a cover letter and resume before an interview. This is the best way to introduce yourself…
- Common mistakes: Don’t include any personal information such as your age, marital status, or religion…
- The body: … This should include your qualifications for the job along with how you can benefit the company if they select you…
- Closing: This is the place to acknowledge the person that hired you…
- Get help: If you’re not sure what to include, or don’t have enough information to write a cover letter, you can always ask your friends and family for advice. There are many articles online written by other people who have filled similar positions with similar employers. You can also check out job boards in a search for related companies or industries (e.g., CareerBuilder or Monster).
- Create a resume that is both professional and eye-catching!
- Use bullet points to highlight your skills and experience.
- Use keywords from the job description to tailor your resume specifically.
- Sales resumes should emphasize the ability to persuade clients over technical knowledge.