Customer Representative Resume

Are you a Customer Representative by profession and looking for an exciting career? We have good news for you! use our professional Senior Customer Representative Resume Sample. You don’t have to start writing from scratch. Just click “Edit Resume” and modify it with your details. Update the template fonts and colors have the best chance of landing your dream job. Find more resume samples.


Ryan Michael

Customer Representative




A 20 years young open-minded boy with big greed for games. Inner peace shall be his key, breaches of luck and plenty of love will outcome his arts & crafts.

The ability to turn hate into love, negativity into positivity to prosper peace. All done by good vibe characteristics his soul and heart have to offer.



  • Microsoft Office
  • Zendesk
  • IT Network
  • IT Systemintegration
  • Adobe Illustrator Draw
  • Adobe Capture
  • Adope Photoshop
  • Ableton Live 9 Lite


Work Experience



Deutsche Post GmbH

Aug 2015


  • Postal parcel sorting
  • Loading and unloading of transported goods
  • Supported during a 1 week strike

Security Guard & Site Supervision

DJ Security

May 2016


  • Security of operational zones
  • Supervision on building constructions
  • Coordination of transport goods with operating gates
  • Supervision Assistent on trust basis

Customer Service Representative

Teleperformance Portugal

Apr 2020


Customer Digital Service Solutions
Multichannel (Call In & Outbound, Live-Chat, Mail & Social Media Support)

Back Office Management – Zendesk

  • Legal inquiries
  • Assignment of nation related cases
  • Deadline management
  • Correspondence between external offices




Primary School

San Jose State University

Jun 2004


Primary School

Northeastern University

Jun 2006


Secondary School

Arizona State University

Jun 2012


Intermediate Degree, Mittlere Reife

Professional High School

University of South Florida

Jun 2015


Vocational Extension – IT Assistant

Private Academy

Deutsche POP Akademie

Aug 2017


Musicology, Audio Mastering & Mixing Engineer, Songwriting




Refugees Welcome!


May 2014


Radio project for WDR.

A Podcast with themes about refugees and their integration into germanies school system. I played the presenter of the podcast and also edited audio files of the podcast with the help of Audacity and managed the music playlist.




2nd Album with 16 Tracks



  • English
  • French
  • Arabic
  • German

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

How to write a Customer Representative Resume [Step by Steps]

We know that writing a resume can be hard, so we created this article to help you build your perfect one! With a guide to customizing your resume and tips from industry professionals, you can showcase your skills and experience in a way that will get you noticed. Follow this step-by-step guide for help with resumes and cover letters tailored just for you.

You can get success with your resume by tailoring it to the position you are applying for.

If you know what you’re talking about, and have the right number of words to say, then you’ve got a good chance of getting hired. A good resume will give a potential employer some idea of your job history, skills, and qualifications. (But don’t exaggerate. If possible, just be honest.)

Customer Representative Resume Writing Tips:

  • It’s worth more than just your experience and skills. Make a good first impression by showing how you can add value to your employer’s business.
  • Write a Customer Representative Resume for each job you apply for. Tailor your resume to show the value you can bring to each position.
  • Express yourself professionally. Your Customer Representative Resume is an opportunity to show off your verbal skills as well as your written skills.
  • State your objective clearly. Your goal is to inform the employer where you’d like to be, so state your objectives clearly. If you have other goals or aspirations that are not job-related, it might be better to list them in a separate section.
  • Tailor your resume to each job that you submit. Tailor your resume to the type of employment you’re seeking. Whether you are applying for a Customer Representative Job or a position as an Administrative Assistant, the resume is your first chance to get noticed and make an impression.
  • Make sure it’s easy to read. Be well organized and professional, but don’t be too wordy. Remember to use bullets , lists and graphics whenever possible.
  • Don’t use fancy fonts or design elements such as logos or clip art . Make sure to use Times New Roman, 12 point font or larger.
  • Choose the right length. Keep your resume to one page if possible.
  • Use action verbs and phrases to describe your experience and skills. Avoid long, complicated words and phrases where a shorter word will do.
  • Make sure there are no spelling or grammatical errors. Check for spelling errors by reading over your resume and cover letter several times before you submit it to an employer.

Customer Service Representative Job Description:

The concept of customer service has become more important than ever within the business world. The idea of obtaining customers’ satisfaction and making sure that they are happy, or that they have the best possible experience, is becoming increasingly relevant to almost every aspect of business today.

The position of customer service representative is dedicated to providing excellent customer service. It is an ideal entry-level position for anyone who wishes to try their hand at customer service and see how it feels before moving onto something more challenging in terms of responsibility and reward.

The main responsibilities of a Customer Service Representative are to deal with customer inquiries by telephone, email, or face-to-face; to offer advice or information on products or services; to obtain details from customers regarding their needs and requirements; and to process orders.

Working within a call center environment where there are many people working together will allow you to learn good interpersonal skills as well as the importance of taking instructions from fellow team members and other customers in order to provide an excellent service.

Customer Representative Resume Sections Include:

  • Contact Information
  • Objective Statement
  • Professional Summary
  • Work Experience
  • Education
  • Additional Skills and Related Experience
  • References and Contact Information

Contact Information: There are several ways you can contact someone to let them know that they have been selected for an interview. You can either call or email. There are pros and cons to each method but in most cases, email is preferable. It saves time, and by connecting online instead of over the phone, you’ll be able to gauge the other person’s true personality and communication skills. If you don’t know what kind of background information a prospective employer requires of candidates, emailing a cover letter with your resume will help quickly clarify this information.

The objective of a customer representative resume should be clear and concise. It should state the type of job or position you are targeting, and what you can offer in terms of professional skills. You should also include some examples that illustrate your abilities in the field.

Professional Summary: The statement should include your current position, job title, company where you work, employer name and address, phone number and e-mail address (if applicable).