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Digital Account Manager
A self-motivated and detail-oriented Digital Account Manager with 2+ years of experience in the field. Proven ability to build long time relationships with clients to grow the ROI for their digital accounts.YouTube certified with a successful track record of developing content marketing & social media strategy plans for the client’s digital accounts to boost presence and engagement. Experienced in liaisoning with various departments within the organization to ensure projects are executed effectively.
- Research : Able to conduct research on different subjects or issues
- Analytical :Able to analyze and process data ,statistics and information
- Interpersonal :Able to communicate effectively with clients and colleagues on daily baisis
- Presentation :Present information such as ideas ,info graphs and visuals in well presented ,organized and understandable manner
- Selling :Proven knowledge of the selling process with the ability to sell products or services to potential clients
- Creativity :Able to think outside the box and come up with ideas
- Persuasion :Used persuasion techniques to make customers or clients purchase the products or services
- Team Player :Worked effectively with a team to accomplish objectives and able to assist other members if they require help
- Time Management :Managed one’s time effectively worked on multiple projects with various clients at the same time
- Negotiation : Negotiated effectively with clients
- Leadership : Led other team members to accomplish objectives and delegating responsibilities among them
- Customer Service : Able to provide the customer with excellent service by making sure his or her need were achieved in the right way
- Hootsuite :Worked on the platform to post ,schedule online content on multiple social media platforms
- Microsoft Suite :Experienced in using the suite and all programs included
- Jira Software: Experienced in using the the software as communication tool across the organization
- Adobe Photoshop :Able to work on the program’s functions and updates
- Google Workspace: Experienced in all products included
- Zendesk: Experienced in using the the software as communication tool with clients
Digital Account Manager
- Building sustainable relationships of trust through open and interactive communication.
- Presenting and discussing client’s advertising needs and campaign ideas.
- Providing the performance reports for each client.
- Advising clients about channel strategies and recommend the appropriate actions to increase channel engagement and views.
- Acting as a liaison with other departments such as SEO, Editing, Content Delivery, Copyrights Management, and Social Media Management to be aligned and organized in a cost-time efficient way for our content partners.
- Produce all standard account management documentation quickly and efficiently (e.g. minutes of meetings, status reports, slide decks/spreadsheets, timelines, and plans).
- Managing high-profile clients from TV Networks & Online Creators such as ON Network, Synergy Media Productions, Presentation Sports, and several North African artists.
- Assisted the team in developing marketing strategies for projects including the company’s website and social media.
- Generated creative ideas for social media marketing campaigns.
- Created and Curated content for social media and company blog based on timely and topical content related to entrepreneurship and startup ecosystem in the MENA region.
- Investigated and researched new marketing initiatives that can be executed for the upcoming marketing campaigns.
- Coordinated with graphic designers for artwork requirements for campaigns.
- Scheduled and Moderated content across all social media platforms.
- Identified new sales lead.
- Pitched our services to potential clients
- Contacted over 100 potential clients via email, phone to promote Fikra’s services such as Branding Identity ,Outdoors ,Branding Exhibitions and Giveaways
- Researched organizations, individuals online to identify new leads and potential new markets.
- Prepared presentations and ideas to clients.
- Followed up with clients to inform them about new developments in the company’s projects.
- Helped customer service agent to open 20+ payroll accounts
- Accompanied customer service agent to onfield visits to organizations by marketing our banking services and opening new accounts
- Assisted in the documentation and filing procedures of all the paperwork of old and new customer accounts
- Handled customer responses with the help of the customer service agent
Liverpool John Moores University
Jan 2023- Present
Cardiff Metropolitan University
Bachelor of Arts with Honours in Marketing
Arab Academy for Science and Technology
Bachelor of Business Administration in Marketing and International Business (Duel Degree Program)
Misr Language Schools
Google Ads Video Certification
YouTube Music Rights Management Certification
YouTube Content Ownership Certification
YouTube Asset Monetization Certification
YouTube Music Certification
Social Media Marketing: Strategy and Optimization
Marketing on Facebook
Google Ads Essential Training
Social Media Marketing Foundations
Content Marketing Foundations
Google Analytics Essential Training
Online Marketing Foundations
Examined the importance of the top three digital strategies for business, brand, and marketing.
Career Expert Tips:
What is the Role of a Digital Account Manager?
In the dynamic landscape of the digital world, the role of a Digital Account Manager is pivotal in steering businesses towards success. This role is a harmonious blend of strategic thinking, client relationship management, and a deep understanding of digital marketing dynamics. Let’s delve deeper into the multifaceted role of a Digital Account Manager, a position that demands a rich blend of skills and expertise.
A Digital Account Manager is entrusted with the responsibility of nurturing client relationships, understanding their needs, and crafting digital strategies that align with their business goals. They are the linchpin connecting the creative team with clients, ensuring a seamless flow of communication and the successful execution of digital campaigns. Their role extends to monitoring the performance of digital campaigns, analyzing data to derive actionable insights, and constantly optimizing strategies to drive better results.
What are the Digital Account Manager Job Requirements?
Embarking on a career path as a Digital Account Manager requires a robust foundation of skills and qualifications. It is a role that demands both technical proficiency and a knack for building strong relationships. Let’s explore the essential job requirements for aspiring Digital Account Managers:
- A Bachelor’s degree in Marketing, Business, or a related field, laying the foundation for a career in the digital landscape.
- Proven experience in digital marketing or account management, showcasing a trajectory of growth and learning.
- Strong understanding of digital marketing platforms and tools, a prerequisite to craft successful digital strategies.
- Excellent communication and presentation skills, facilitating smooth interactions with clients and team members.
- An analytical mindset, enabling you to derive actionable insights from complex data.
- Ability to work in a fast-paced environment, juggling multiple projects efficiently.
Securing certifications in digital marketing can further enhance your profile, showcasing your commitment to staying abreast with the latest developments in the field.
What are the Responsibilities of a Digital Account Manager?
The role of a Digital Account Manager is a tapestry of varied responsibilities, each contributing to the successful orchestration of digital campaigns. Let’s unravel the core responsibilities that define this role:
- Developing and nurturing client relationships, being the go-to person for all their digital needs.
- Creating comprehensive digital strategies, tailored to meet the unique needs of each client.
- Collaborating with cross-functional teams to ensure the seamless execution of digital campaigns.
- Monitoring the performance of digital campaigns, constantly optimizing strategies to drive better results.
- Preparing and presenting performance reports to clients, showcasing the value delivered through digital initiatives.
- Staying abreast with the latest developments in the digital landscape, bringing innovative solutions to the table.
Each responsibility is a stepping stone towards building successful digital campaigns, fostering strong client relationships, and contributing to business growth.
Digital Account Manager Resume Writing Tips
Creating a resume that stands out in the competitive job market is a crucial step in your career journey. Here are some tips to craft a resume that narrates your story effectively:
- Highlight your experience in managing successful digital campaigns, showcasing your role in driving results.
- Detail the strategies you have crafted, bringing to light your strategic thinking and understanding of digital dynamics.
- Include metrics to quantify your achievements, painting a picture of your successes through numbers.
- List relevant certifications, showcasing your commitment to continuous learning.
- Personalize your resume for the specific role, weaving a narrative that resonates with the job description.
Each tip is a brushstroke, helping you paint a portrait that is both compelling and authentic.
Digital Account Manager Resume Summary Examples
Your resume summary is the opening act of your career story, setting the stage for what is to follow. It should be a powerful snapshot of your journey, encapsulating your experiences, skills, and the value you bring to the table. Here are some examples to inspire you:
- “Digital Account Manager with over 8 years of experience in crafting successful digital strategies, a visionary who brings innovative solutions to the table.”
- “Dedicated Digital Account Manager with a proven track record in nurturing client relationships and driving digital success.”
- “Experienced Digital Account Manager with a knack for data analytics, bringing actionable insights to drive campaign success.”
Each summary is a window to your career, offering a glimpse of your journey, your strengths, and your vision as a Digital Account Manager.
Create a Strong Experience Section for Your Digital Account Manager Resume
Your experience section is the heart of your resume, pulsating with the rich experiences you have gathered over the years. It is a space where you narrate your career story, highlighting the milestones and the
learning along the way. Here is how you can craft a compelling experience section:
- Detail your role in crafting and executing digital strategies, showcasing your strategic thinking.
- Highlight your achievements in nurturing client relationships, bringing to light your interpersonal skills.
- Include examples of successful campaigns you have led, showcasing your ability to drive results.
- Detail your role in cross-functional collaborations, highlighting your team spirit and collaborative nature.
Each experience is a chapter in your career story, narrating your journey through the dynamic digital landscape.
Sample Education Section for Your Digital Account Manager Resume
Your education section is a testament to your academic journey, laying the foundation for your career. Here is how you can craft an education section that showcases your academic achievements:
- Bachelor of Science in Marketing, XYZ University, 2015
- Certified Digital Marketing Professional, ABC Institute, 2017
Each academic credential is a building block, laying the foundation for your career in the digital landscape.
Digital Account Manager Skills for Your Resume
Your skills section is a showcase of your abilities, a space where you list down the skills that equip you to excel in your role. Here are some skills that are essential for a Digital Account Manager:
- Strategic thinking, the ability to see the bigger picture and craft strategies that align with business goals.
- Client relationship management, the knack for building and nurturing strong relationships.
- Communication skills, the art of conveying your ideas effectively and persuasively.
- Team collaboration, the spirit of working harmoniously with cross-functional teams.
- Problem-solving abilities, the skill to navigate challenges and find solutions.
- Digital marketing expertise, a deep understanding of digital dynamics and platforms.
- Data analytics, the ability to derive actionable insights from data.
- SEO and SEM skills, the knowledge to optimize digital presence and drive traffic.
- Content strategy, the skill to craft content that resonates with the target audience.
- Project management, the ability to manage multiple projects efficiently and effectively.
Each skill is a tool in your toolkit, equipping you to excel in your role as a Digital Account Manager.
Most Common Mistakes to Avoid When Writing a Digital Account Manager Resume
As you craft your resume, it is essential to steer clear of common pitfalls that can hinder your journey to landing your dream job. Here we list down the mistakes often seen in resumes and how to avoid them:
- Using a one-size-fits-all approach, a strategy that fails to showcase your unique fit for the role.
- Listing job duties without showcasing your achievements, a narrative that lacks depth.
- Ignoring the cover letter, a missed opportunity to narrate your story and connect with the potential employer.
- Overloading your resume with technical jargon, a strategy that can obscure your true value.
- Failing to proofread, a mistake that can leave a dent in your professional image.
Each mistake is a pitfall, avoid them to craft a resume that is both authentic and compelling.
Key Takeaways for Your Digital Account Manager Resume
As we reach the end of this guide, let’s revisit the essential elements that will help you craft a compelling Digital Account Manager resume:
- Personalize your resume to resonate with the specific role you are applying for.
- Highlight your achievements, bringing to light the value you have added in your previous roles.
- Showcase your skills, both soft and hard, that equip you to excel in your role.
- Include a powerful resume summary, setting the stage for your career story.
Finally, feel free to utilize resources like AI Resume Builder, Resume Design, Resume Samples, Resume Examples, Resume Skills, Resume Help, Resume Synonyms, and Job Responsibilities to create a standout application and prepare for the Digital Account Manager job interview questions.
With these insights and tips, you are now ready to craft a resume that not only tells your career story but also showcases your readiness to take on the challenges of the role you aspire to. Remember, your resume is your ambassador, make sure it represents you in the best light. Best of luck!
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