Front Desk Clerk Resume

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Jessica Frank

Front Desk Clerk

 

Summary

 

Courteous and highly motivated professional willing to work in a multicultural enviroment helping this diverse multi-lingual community in this region assisting them to get the help they need.

 

Skills

  • Microsoft Word, excel Program, and Internet Explorer
  • Speaks fluently Portuguese with knowledge in Spanish and English
  • Pianist
  • Good sense of organization
  • Leadership Skills
  • Typing skills
  • Office documentation skills
  • Great oratory skills
  • Good customer service skills

 

Work Experience

 

Front Desk Clerk

JK Memorial Health System

Present

 

Directing patients to their specific departments they need, calling the departments in the hospital to obtain the right information for Doctor’s office, Patient Financial Counseling, Cafeteria, Imaging Department, Hospital Administration Personnel, and Emergency Room. Once a week work at the PFC helping patients with questions, triage patients to verify if they were in the corrected departament and helping counselors to submit documents to Masshealth.

Customer Service

Martin Hill Canada

Oct 2018

 

Organizing the public flow of visitors, also engaged on some sales in a multicultural environment during the farm summer event.

 

Education

 

Law School

San Jose State University

Aug 2007

 

Develop students’ skills to identify labor, business, constitutional, fiscal, tributary, administrative, environmental, electoral, agrarian, criminal and civil issues, in particular by analyzing family relationships and child and adolescent protection standards.

Music Education

Northeastern University

Dec 1998

 

The elaboration and expansion of musical knowledge on its broaden range of musical spectrum in the formation of pre-K to High School Students focusing on teaching ear training, musical theory, music apreciation, and skills in playing multiple instruments, but having one as the main instrument based on the student’s choice.

English as a Second Language

Arizona State University

May 2018

 

The Clark English for Academic Success Program is designed for students planning to pursue an undergraduate or graduate degree at an American college or university.

 

Project

 

Federal Constitution for Teen and Kids

Class Leader

Aug 2003

 

This project was designed to introduce Federal Constitution Law to teens and kids in a diferent apporach using music and lyrics as a way to make a complex subject easier for them to assimilate.

 

Languages

  • English
  • French
  • Arabic
  • German

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How to write a Front Desk Clerk Resume?

If you’re looking for a job in the hospitality industry, you’ll need to know how to write a Front Desk Clerk Resume as part of your job hunt. Incorporate these tips and tricks into your resume and cover letter, so you can land that dream hospitality position.

  • Include every job that is relevant for the Front Desk Clerk position. Include any experience relevant to the position that would make you a stronger candidate.
  • Find out what the employer is looking for, and tailor your resume and cover letter to that. For example, if you’re applying for a Front Desk Clerk position at a hotel, include hotel information in your resume as well as information about your contact details, education, skills and experience relevant to the job role.
  • Explain how you could make a positive contribution to the company. Emphasize your skills and experience rather than simply listing them. You should also include any additional qualities that will make you a good candidate, such as being friendly or proactive.
  • Make sure your resume is free of spelling and grammatical mistakes. Always proofread it carefully before submission.
  • Ensure the Front Desk Clerk Resume is formatted correctly and in accordance with the employer’s requirements.
  • Include any additional information in your resume that would be relevant to the job, such as computer skills, language skills, or certifications.

By following these tips and tricks, you can create Front Desk Clerk Resume that will help you land the job. Don’t forget to include in your cover letter how you’re going to perform at the job and why you are suitable for it. Include a brief description of your skills and experience relevant to the position.

Tips to write a Front Desk Clerk Resume Summary:

  • Think about what you want to convey in your resume.
  • Describe your skills and accomplishments in the short summary within a Front Desk Clerk Resume.
  • Use the “Experience” portion of the Front Desk Clerk Resume to describe employment history.
  • Include a “Skills” section, especially for jobs that require special skills.
  • Concentrate on your work history in detail in a Front Desk Clerk Resume.
  • Make sure to indicate why you are qualified for the job you’re applying for.

What to include in a Front Desk Clerk Resume:

  • Contact information: Include the name of the person to contact for additional information, as well as his or her email and telephone number. If you are faxing your resume, be sure to include a fax number and/or any additional contact numbers.
  • Education/Training: List all post-secondary schooling that you have completed, including schools attended and dates graduated. List any specializations that you have acquired in areas such as marketing, sales, management, or human relations.
  • Work experience: List all your employment experience, beginning with the most recent and working back to include any part-time positions you may have held while in school. Include the name of your employer, the location of your work, job title, and a description of your duties.
  • Achievements: Highlight any achievements that relate specifically to the position for which you are applying. You can use bullet points to separate these from other information.
  • Interests: Include any extra-curricular activities, hobbies or sports that you enjoy. This will help to demonstrate your personality and bring all of you to the fore.
  • References: If someone else is writing your reference letters, it’s best to wait until you are given the specific information that you need for each reference letter. Provide data such as name, occupation, title and phone number or email address. Your references should be professional contacts who are willing to give a positive recommendation based on your professional qualifications and performance in previous jobs.

Top 10 best Front Desk Clerk Skills:

  • Customer Service: A Front Desk Clerk possesses excellent communication and interpersonal skills, which enable them to work well with executives, supervisors and subordinates.
  • Computer Skills: Commercially trained Front Desk Clerks should have a working knowledge of computers and software programs. Several skills that are typically expected, including but not limited to word processing, formatting documents, and using email, as well as standard computer operating system basics, including the ability to navigate with familiarity.
  • Courtesy: Customer service is a big part of the duties Front Desk Clerks are expected to complete. Therefore, Front Desk Clerks should be courteous and friendly to clients.
  • Problem Solving: A Front Desk Clerk must be able to solve problems while practicing good judgment and decision-making skills.
  • Multi-tasking Skills: As a Front Desk Clerk, you will need to be able to multi-task when necessary in order to ensure that all your responsibilities are met on time.
  • Math Skills: A Front Desk Clerk should be able to do basic addition and subtraction using a calculator.
  • Driving Skills: A Front Desk Clerk must be able to drive on city streets and in traffic.
  • Writing Skills: A Front Desk Clerk must have the ability to communicate effectively in writing and be able to write clearly. They should also have the ability to edit properly, proofread and format documents effectively for various uses. The ability to write complete, grammatically correct sentences is important as well.
  • Listening Skills: The Front Desk Clerk should be able to listen actively, making it possible to determine the needs of the customer or client and then effectively direct them to where they can get what they need or solve their problem.
  • Patience: A Front Desk Clerk must have patience when dealing with challenging situations. They must be able to handle frustrated customers and other tense situations with a calm demeanor in an environment that may present stresses for them as well as clients and customers.

Tips to write a Front Desk Clerk Resume Cover Letter:

  • Always check the job advertisement to make sure you are covering all of the information that the employer is looking for.
  • Be clear and specific as far as your requirements and experience go.
  • Include a brief summary of your contact information, followed by an overview of why you are interested in the position from a career standpoint.
  • Make an effort to personalize your resume, so it reflects well on you individually.
  • Always follow up your application with a cover letter.

Key Takeaways:

  • A job as a Front Desk Clerk will be challenging and exciting, as you will be dealing with a wide variety of people from all walks of life, which adds to the overall pleasure and satisfaction of having this type of work.
  • Being customer service-oriented and having excellent communication and interpersonal skills are two key traits that are highly valued in this field.
  • A Front Desk Clerk can be a great first step into the world of hospitality and customer service, as it can give you practice working with the public in a professional manner.