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Versatile and reliable with 10+ years of experience supporting clients and physicians in fast paced environments. Proven skills include client/patient relations, public outreach, research and problem solving with a background in office administration and organization. Abilty to plan, prioritize, effectively communicate verbally and in writing while providing excellent customer service.
- Customer Relations
- Decision Making
- Problem Resolution
- Planning and Prioritizing
- Community Engagement
- Social Awareness and Outreach
My current position requires me to work under an MD through direct patient contact via medical evaluation, diagnosis and assisting with treatment programs tailored to individual patient needs. My skills include charting of multiple different patient visits per day with a high degree of accuracy and attention to detail, while also keeping lines of communication with open in order to monitor the progress of a patient’s condition and to maintain customer satisfaction. This involves working within parameters set by health insurance companies to ensure that patient needs are met while expenses continue to be covered by their health plan.
Daily responsibilities require the ability to multitask in a fast paced and busy environment while utilizing efficient organizational and time management skills, working closely with teammates to resolve patient issues and staying informed of new therapies or treatments. I am also responsible for negotiating with product vendors to obtain the lowest possible cost on supplies in order to increase profit margins without increasing costs to the consumers.
Special Programs Coordinator
This is an unpaid volunteer position I currently hold with a registered non-profit 501(c)3 organization. As the Coordinator I am able to help create then execute community service programs and fundraisers which benefit the area I live in. I find great satisfaction in working with Rainbow Mobile through volunteering for outreach projects, organizing community dinners and the unique ability to connect not only with individuals who are in need, but also with others who are willing to donate time, money, goods and services.
My service allows me to use my extensive communication and organizational skills to help this non-profit reach and serve as many people in our community as possible. I feel lucky to have been hand picked and asked to take on this position with Rainbow Mobile by the Executive Director.
The Office Manager position required a strict attention to detail while maintaining accurate records and running the day to day activities of the business. Payment and issuance of invoices, office inventory, customer service skills and ability to multitask while continuing to provide top notch service to all contractors was the key to success. In addition to booking all travel and hotel arrangements for contractors I was also responsible for record keeping and correspondence with other professionals in the field to ensure that daily business activities were able to continue seamlessly.
Certified Ophthalmic Scribe
Community Service Outreach and Leadership Development
Volunteer Advocacy Training
Ongoing development of personalized curriculum that will be used to teach multiple non-profit organization volunteers to effectively engage individuals within their communities in order to expand the reach of organizations they serve.
The Will Gentry Memorial Fund to Benefit Prism United Youth Group
A monetary fund that benefits underserved youth in the local community. Funds are distributed to applicants on basis of need to relieve the financial stresses of college application fees, transprtation needs and co-pays for certified counsellors and therapists.
Allies of Rainbow Mobile
Created a supporting branch to work in conjunction with non-profit organizations which provide support to friends, families and co-workers of individuals in need of resources.
Volunteer Service Projects
Includes service projects involving multiple organizations including the Mulherin Custodial Home, One Meal, LoDA Art Walk, The Mobile Public Library, Focus Women’s Conference, the Joe Jefferson Playhous and Earth Day Mobile Bay along with various social events.
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