Operation Manager Resume Sample

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Justin Scott

Operation Manager/ Office Manager


Over 5 years working in Management role, involving in managing and streamlining office/project operations and financial fields. My next aiming is to apply for Office Manager/ Operation Manager positions which can utilize my skills set contributing to the future success for the company in next higher level.


  • Communication skills
  • Management skills
  • Solid understanding of Financial Management
  • Data processing skills
  • Reporting skills
  • Planning and Organising
  • Deadline-oriented
  • Team working

Work Experience

Chief Representative Officer

Asia Business Integrated Sdn. Bhd – Malaysia

Dec 2019

-Responsible for sourcing of Vietnam Robusta and Arabica green coffee for monthly exporting with volume of 200-600 tonnes of green coffee.

-Ensure full supports in all areas (Procurement, Admin & Logistics, Commodity research, Accounting, HR)
. Responsible for: Yearly Representative reports for Department of Commerce, Yearly Tax finalization, timely update for Social insurance department and other relating Legal reports.

-Monitor daily operations of the office and address potential issues when they arise, relating to  logistic, taxation, legal compliance.

-Provide coffee market intelligence on supply & demand, local coffee market analyses and collecting research to forecast annual crops.

-Select adequate suppliers and manage supplier risk
. Execute sourcing and risk management strategies under instruction from Head Office in Malaysia.

Business Controller (cum Project Operation Manager) – Construction Technical Control (CTC) Department

Bureau Veritas Vietnam Ltd

Dec 2016

-Planning and coordinating administrative procedures and systems and devising ways to streamline processes of big projects and whole department.

-Ensure all activities operate smoothly and align with company’s quality standards, policies.

-Attend supervision, team meetings, training and other meetings as required for operating managers to ensure their awareness of financial process, budget, business analysis.

-Maintain Order Book for Monthly Forecast on P&L, provide analysis on whole P&L for CTC Director and Finance Manager.

-Assist in the process of developing Annual budget and reviewing budgets for internal proposals.

-Play role of Credit controller for all the projects and support CTC Director on achieving monthly/ yearly DSO target.

-Adhoc projects on evaluating projects’ productivity and profitability, weekly credit control reports, fixed assets control for CTC Department and other internal reports based on management needs.

Assistant for Finance Manager -Customer Development (CD)Department

International Unilever Vietnam Ltd

Aug 2010

Assist CD Finance Manager in developing and preparing CD financial database.

-Daily Operations and Month End closing as they relate to CD areas. Maintain the integrity of information under their stewardship.

-Finance Business Partner supporting the company’s Customer Development team -in maximizing their strategic investment for growth through performance management, decision support, developing business models, strategy formulation and putting strategy into action.

-Communicate the business performance and Controlling the spending of promotional budgets, Annual plans and Budgets across the Key Account team.

-Coordinate post-promotion evaluation (customized promotion and key investments), distilling the key learning and driving improved ROI.


Bachelor of Commerce

San Jose State University

Sep 2007

Majors: Finance & Accounting


Splendora City (Residential construction)

Project Operation Manager cum Financial Supervisor

Nov 2016

Debt Controller software integration (IT)

Project Leader

Oct 2014


  • English
  • French
  • Arabic
  • German

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

Operation Manager Resume Writing Guide

If you’re looking for a way to stand out on paper, try customizing your resume. Resumes are traditionally written in the past tense, but why not try to write it as though you’re capable of doing those things right now? Think about how your last position can be described in the present tense.

Know thyself: every industry has its own standards and pet peeves when it comes to job descriptions. Spend some time researching what these are before you start writing your resume. Are you a numbers person? Find out the industry and your employer’s preference.

Allow for flexibility: everyone has different goals, skills, and priorities at different stages in their career. If you’re seeking a career change, then be sure to showcase that in your resume.
Make it personal: In order to get that one recruiter or hiring manager’s attention, you need to make your resume stand out from other applicants’ resumes. The more unique it is, the better chance it has of being chosen for review over others’.

Operation Manager Resume Writing Tips

The first thing that people look at when reviewing a resume is contact information. Make sure this is correctly displayed. Make sure it is easy to read and that your email address looks professional. Add your cell phone, instant messenger, and office phone numbers so that you can be contacted easily.

Add a mailing address if you are creating a paper resume, but also include an email address so that employers can contact you through email and cut down on costs by not including postal mail costs.

Keep the resume simple and easy to read. The key information should be displayed in the top portion of the resume, with your work history below matching it.

It is a good idea to have a section titled “Education” that highlights your college degree or certification. Jobs often require education beyond high school or college so this will help you separate yourself from other candidates who are applying for positions that require a college degree in your industry.

Differentiate yourself from other candidates with a summary statement to briefly describe your skills and experience. Detail your relevant skills in the sections “Skills” and “Experience.” Also, include a section titled “Additional Information” where you can give details about your education or older work experience. Additional training or certifications are good additions to this section.

The “Work History” section should be full of facts about your work history including job title, company name, dates employed, and locations where you worked. It is important to determine where you worked by state or country if possible. Include your employer’s contact information as well so that employers can learn more about your previous positions.

Include multiple skills and examples of your work experience to show multiple employers that you are knowledgeable for more than one type of job in the industry. This will help you to secure more interviews.

If you have volunteered for community service, this section should be included in the resume.

Operation Manager Resume Sections

  1. Personal Information – Resume Title
    Add a catchy title to your resume that will catch the attention of the right people. Use your full name and include your first, middle, and last name. This is important because recruiters spend a short time reviewing each resume so put the most important information at the top of your resume in titles or headers. If you are a recent graduate be sure to include that information in this section as well.
  2. Education & Experience – Job Objective
    Include the skills and experience you would like to highlight in this section and use bullets to make it easier to read. Don’t limit your skills and experience, so be sure to tell the recruiter about all of the different roles you have had in your career.Now that we have outlined the general framework for an effective resume we can dive a little deeper into how to implement these strategies. We will go through each section of a resume and explain how you should write yours.
  3. Professional Experience – Skills & Qualifications
    At this point you may include some professional affiliations that are not directly related to your current position, but show that you have been successful at previous jobs.
  4. Computer Skills – Additional Skills
    This section should include any special skills you have that will set you apart from other candidates, such as project management, leadership, and customer service experience.
  5. Interests & Hobbies – References
    Include hobbies that are relevant to the job position and education you are applying for. Include your references in this section as well or make them available on your resume so the recruiter may contact them directly for information regarding your skills, experience, and professional character.

Operation Manager Resume Format

  • Step 1: Job title
    Your job title is the first line on your resume and should be the most detailed line on your resume. If you don’t have a job title, put “Employee” in its place.
  • Step 2: Contact information
    Make sure it’s easy for people to reach you and that you are listed as an “available contact” whenever someone needs to contact you. You can always edit or delete this information later if needed.
  • Step 3: Summary of Qualifications (c) or Education (k)
    Put a bullet point or list next to your summary of qualifications that shows the most important, distinctive points about you. Your resume will be set up in alphabetical order so make sure your education and work experience are both listed in the same order as they appear on the page. Use this space to highlight your strong points and accomplishments.
  • Step 4: Skills & Experience (c) or Key Accomplishments (k)
    List each of your skills/experiences with a bullet point or list next to it. Use this section also to list any accomplishments that are relevant to the job you are applying for and that you feel strongly about.
  • Step 5: Work Experience
    Start each line with a bullet point or list if it’s applicable. Use action verbs and quantify your accomplishments whenever possible by stating them in numbers or dollar amounts whenever possible. Put your most recent job first and place the most relevant work experience section at the top of your resume so a recruiter can see exactly what they are looking for without having to read through all of your experience.

Operation Manager Resume Headline

The first thing a recruiter sees in an applicant’s resume is the headline. A well-written headline will help capture the eyes of your intended reader, resulting in increased chances of receiving an interview call. An effective headline will include your core competencies and goals while subtly emphasizing that you are a team player with leadership potential.

A good example of an effective Operation Manager Resume headline is: Attention to Detail Drives Profitability with Accurate Order Fulfillment and Inventory Management.

Action Verbs

The right verbs on an Operation Manager Resume can differentiate you from your competitors. Hiring managers will look for action verbs in a candidate’s resume, which provides insight into the actions they take and their ability to solve problems.

Here are some examples of action verbs for Operation Manager Resume:
  • Analyzed operations to discover cost-saving opportunities.
  • Studied new technology to improve productivity.
  • Trained employees on new software applications.

Operation Manager Resume Summary

A resume summary is just a brief, bulleted list of the key points that are most important in a resume. It’s a quick way to let hiring managers know about your strengths and potential.

Customize Resume Summary

When customizing your resume, you should include information that is specific to your job and experience, such as the names of specific programs involved in the specific projects you worked on and the dates you worked on them. Also, include important job titles and roles you held in relevant organizations.

Highlight Skills and Abilities

Learning the skills and abilities that employers want can make you standout in a group of candidates. Identify your transferable skills so hiring managers will know how your experience in other roles could be relevant to the new position. Also, remember to list any soft skills that are relevant to the position you’re applying for, such as interpersonal and professional skills, communication skills, conscientiousness, drive or determination.

Job Description vs. Job Specification

Before starting your resume, it’s important to understand the difference between a “job description” and a “job specification”.

Job Description includes the responsibilities associated with the position, some professional and/or personal requirements, and the qualifications required by an employer. A job description can be any format or length, as long as it clearly describes what is required for the position. In other words, anything that you could use to identify if someone is qualified for a position is part of a job description.

Top 15 Skills to Include in an Operation Manager Resume:

  1. Communication skills
  2. Leadership skills
  3. Management skills
  4. Negotiation skills
  5. Customer service skills
  6. Team leadership skills
  7. People management skills
  8. Organizational skills
  9. Interpersonal and social perceptiveness
  10. Time-management and organization  skills
  11. Project management experience (for a Project Manager Resume)
  12. Financial skills
  13. Attention to detail.
  14. Innovation and flexibility skills
  15. Problem-solving skills (for a problem-solving specialist resume)

Education in Operation Manager Resume Sample:

Education in your resume can be listed as part of your professional experience. For example, if you have a master’s degree in Computer Science, you may want to list “M.S., Computer Science” followed by “3 years programming experience.Senior/Operations Manager”

References in Operation Manager Resume Sample:

References are usually listed on the standard “Special Skills” section of the resume. If you have worked for multiple companies, it may be beneficial to include an employment letter from each employer. You can put the letters in your “special skills” section. It should go without saying that you should always reference any previous jobs held using real names and titles, no alias or initials used during the course of employment.

Operation Manager Cover Letter:

Keep your cover letter short and sweet. Keep in mind you will have an opportunity to explain everything during the interview, so stay focused on selling yourself in this initial letter. Make sure to address key points such as your experience, what makes you an ideal candidate for the job, and what skills you can bring to the position. When writing your cover letter, be sure not to make any spelling or grammatical mistakes. Proofread it thoroughly before sending it out. Your cover letter should be no longer than one page.

Include all relevant experience, skills, and accomplishments applicable to the position you are applying for. If you are hiring a resume service, the cover letter is your first impression. Make a good one. Don’t forget to mention how you learned about the job opportunity.

Addressing a cover letter:

Address the letter to “The [Recruiter’s Name]” or “Cecilia” in the same way you would address a letter if you were writing directly to the boss. Keep it professional and crisp. Like your resume, a cover letter should be no longer than one page.

Your job search is on! Hopefully, thanks to the Operation Manager, many of you have landed a position in Operations or another key role, and continue on to bigger and better things.

Key Takeaways:

  • Know exactly what the employer you are applying to is looking for
  • Follow the example resume provided down to the punctuation
  • Use action verbs in your Key Qualifications section, but don’t say you are “a leader” unless you have leadership experience.