Process Associate Resume Sample

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Christa Marsh

Process Associate


  • Experienced Invoice Processor with over 1 years of experience in Genpact. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. 
  • Enter accounts payable adjustments and payments into predefined invoicing systems. 
  • Balance all batches, and release them for approval, and research and resolve inquiries about payments from assigned stores. 


  • Punctuality and quick learning ability
  • Willingness to learn
  • Co-operative and Keen Observer
  • Leadership skills
  • Good Communication skill
  • Active Listening
  • Ms Word
  • Ms Excel
  • Salesforce

Work Experience

Process Associate


Jan 2020

  •  Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Managed escalated customer orders to meet aggressive deadlines and special orders. 


Bachelor of Commerce

San Jose State University

May 2017


Northeastern University

Mar 2014


Arizona State University

Mar 2012


  • English
  • French
  • Arabic
  • German

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