Process Associate Resume Sample

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Christa Marsh

Process Associate

Summary

  • Experienced Invoice Processor with over 1 years of experience in Genpact. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. 
  • Enter accounts payable adjustments and payments into predefined invoicing systems. 
  • Balance all batches, and release them for approval, and research and resolve inquiries about payments from assigned stores. 

Skills

  • Punctuality and quick learning ability
  • Willingness to learn
  • Co-operative and Keen Observer
  • Leadership skills
  • Good Communication skill
  • Active Listening
  • Ms Word
  • Ms Excel
  • Salesforce

Work Experience

Process Associate

Genpact

Jan 2020

  •  Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Managed escalated customer orders to meet aggressive deadlines and special orders. 

Education

Bachelor of Commerce

San Jose State University

May 2017


Intermediate

Northeastern University

Mar 2014


HIGH SCHOOL

Arizona State University

Mar 2012


Languages

  • English
  • French
  • Arabic
  • German

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