Operational HR Manager

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Justin Frank

Operational HR Manager


Dedicated and results-driven Operational HR Manager with extensive experience in managing all aspects of HR operations. Strong expertise in talent acquisition, employee engagement, performance management, and HR policies development. Proven ability to streamline processes to drive efficiency and improve employee satisfaction. Exceptional problem-solving and communication skills. Committed to continuous improvement and providing strategic HR support to drive organizational success.


  • VIDA System
  • Oracle
  • MS Office
  • Communication
  • Creativity
  • Tablu
  • Teamwork
  • Leadership
  • HIS

Work Experience

Group HR operation Manager

Middle East Healthcare Company – Saudi German Health


  • Overseeing and managing the daytoday operations of the HR department within a group of companies
  • Developing and implementing HR strategies and initiatives that align with the organizations goals and objectives 
  • Ensuring compliance with local labor laws and regulations across multiple locations
  • Managing employee relations issues and providing guidance to HR colleagues and managers in resolving conflicts and ensuring a positive work environment
  • Providing leadership and guidance to the HR team, including training and development opportunities
  • Collaborating with other departments to align HR strategies with overall business objectives


Dr.Sulaiman Alhabib Medical Group (Al Ajaji Dental)

Jan 2021

  • Operational HR manager for nine branches in Riyadh, Dubai, Khuber and Qassim.
  • Change HR system in Dubai branch to automatic system and integration it with a KSA’s system.
  • Create salary scale and degrees system for each  position
  • Member in development system management.
  • One of team members to crisis management in period COVID 19.
  • I worked as a Contract Specialist for a period of nine months.
  • Personnel, all processing in HR department such as Vacations, Medical Insurance, Final Settlement.


SHRM master Certificate

San Jose State University

in human resources management

Bachelor’s degree of Health Administration Public Health and Health informatics

Northeastern University


  • English
  • French
  • Arabic
  • German

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What is the Role of an Operational HR Manager?

In the dynamic landscape of modern businesses, the role of an Operational HR Manager has evolved to become a linchpin in the smooth functioning of an organization. It is a multifaceted role that demands a combination of people skills, strategic thinking, and operational expertise. Let’s delve deeper into the pivotal role of an Operational HR Manager, a position that requires a deep understanding of human resource management along with the ability to navigate complex organizational structures.

An Operational HR Manager is responsible for overseeing the day-to-day HR operations, ensuring that the human resources function aligns with the organization’s objectives and policies. They play a crucial role in maintaining employee morale, managing staffing needs, overseeing employee relations, and ensuring compliance with labor laws and regulations. Their role is pivotal in fostering a positive work environment that encourages employee development and supports the overall growth of the organization.

What are the Operational HR Manager Job Requirements?

To excel as an Operational HR Manager, one must fulfill a series of essential requirements, a journey that requires a blend of educational qualifications, hands-on experience, and soft skills. Let’s delve deeper into the prerequisites that one needs to meet to embrace the role of an Operational HR Manager:

  • A Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field, showcasing a strong foundation in HR management.
  • Profound knowledge of employment laws and regulations, including but not limited to labor standards, anti-discrimination laws, and workplace safety regulations.
  • Experience in managing various HR functions, such as recruitment, training and development, employee relations, and performance management.
  • Strong communication and interpersonal skills, crucial for fostering positive relationships with employees at all levels of the organization.
  • Ability to handle confidential information with integrity and discretion, ensuring the privacy and security of sensitive HR data.
  • Proficiency in HR software and systems, enabling efficient management of HR processes and data.

Acquiring additional certifications in HR management can add value to your profile, distinguishing you in the competitive job market.

What are the Responsibilities of an Operational HR Manager?

The role of an Operational HR Manager is a balancing act of various responsibilities, each essential for the smooth functioning of the human resources department. Let’s explore the core responsibilities that define this role, highlighting the critical tasks and initiatives undertaken by an Operational HR Manager:

  • Overseeing the recruitment and onboarding process, ensuring the organization attracts and retains top talent.
  • Managing employee relations and resolving conflicts, fostering a positive and harmonious work environment.
  • Developing and implementing HR policies and procedures, ensuring compliance with labor laws and regulations.
  • Coordinating training and development programs, nurturing employee skills and fostering career growth.
  • Conducting performance evaluations and providing feedback, facilitating employee development and goal setting.
  • Handling employee benefits administration, including health insurance, retirement plans, and other employee perks.
  • Ensuring legal compliance in all HR functions, mitigating risks and safeguarding the organization’s interests.

Each responsibility comes with its own set of challenges and opportunities, contributing to the overall success and growth of the organization.

Operational HR Manager CV Writing Tips

As you embark on the journey to craft a compelling CV that stands out among the pool of applications, it is crucial to create a document that effectively reflects your experience, skills, and aspirations. Here are some tips to help you craft a winning CV for the role of an Operational HR Manager:

  • Emphasize your experience in managing diverse HR functions, showcasing your ability to handle complex HR operations.
  • Highlight instances where you successfully resolved employee conflicts, demonstrating your strong interpersonal and conflict resolution skills.
  • Quantify your achievements by including metrics that showcase your impact on employee engagement, retention rates, and overall organizational growth.
  • List relevant certifications and training programs, highlighting your commitment to continuous learning and professional development.
  • Personalize your CV for the specific job role, aligning your skills and experiences with the requirements outlined in the job description.

Each tip is a step toward creating a comprehensive CV that effectively showcases your qualifications and suitability for the role of an Operational HR Manager.

Operational HR Manager CV Summary Examples

Your CV summary serves as a snapshot of your professional journey, providing hiring managers with a quick overview of your skills, experiences, and contributions. Here are some examples to inspire you while crafting your CV summary:

  • “Results-driven Operational HR Manager with over a decade of experience in managing diverse HR functions, adept at fostering positive employee relations and ensuring legal compliance.”
  • “Seasoned Operational HR Manager skilled in implementing effective HR policies and procedures, driving employee engagement and enhancing organizational culture.”
  • “Experienced Operational HR Manager with a proven track record in talent acquisition and development, committed to creating a positive work environment and fostering employee growth.”

Each summary is a window into your professional journey, offering a glimpse of your expertise and contributions in the field of HR management.

Create a Strong Experience Section for Your Operational HR Manager CV

Your experience section is the cornerstone of your CV, narrating the story of your professional growth, challenges overcome, and achievements attained. Here are some examples to guide you in crafting a strong experience section for your Operational HR Manager CV:

  • “Successfully managed recruitment for key positions, leading to a 25% increase in the retention rate of high-performing employees within the organization.”
  • “Implemented a comprehensive employee training program, resulting in a 30% increase in employee satisfaction and a noticeable boost in overall productivity.”
  • “Led initiatives to enhance the organization’s diversity and inclusion efforts, resulting in a more inclusive work environment and improved employee morale.”

Each experience highlights your leadership skills and contributions, showcasing your ability to drive positive change and achieve tangible results within the HR function.

Sample Education Section for Your Operational HR Manager CV

Your educational background acts as a strong foundation for your career, underscoring your knowledge and expertise in the field of HR management. Here’s how you can list your educational milestones:

  • Master of Business Administration in Human Resources, XYZ University, a journey of advanced learning and specialization, 2015.
  • Bachelor of Arts in Psychology, ABC University, providing a strong understanding of human behavior and motivation, 2011.
  • Professional in Human Resources (PHR) Certification, a testament to your expertise in the HR field, 2016.

Each educational qualification signifies your commitment to professional development and your dedication to excelling in the field of HR management.

Operational HR Manager Skills for Your CV

Your skill set serves as a testament to your abilities in managing diverse HR functions and fostering a positive work environment. Let’s list down the essential skills that an Operational HR Manager should possess:

Soft Skills:

  1. Leadership and team management, the ability to guide and inspire your team toward achieving organizational goals.
  2. Effective communication and interpersonal skills, crucial for building strong relationships with employees and stakeholders.
  3. Problem-solving abilities, enabling you to address complex HR challenges and find effective solutions.
  4. Attention to detail, ensuring accuracy in managing employee records and handling sensitive information.
  5. Adaptability and flexibility, allowing you to navigate through dynamic organizational changes and shifting priorities.

Hard Skills:

  1. Expertise in HR management software, enabling efficient management of HR processes and data.
  2. Knowledge of labor laws and regulations, ensuring legal compliance and mitigating risks for the organization.
  3. Experience in performance management systems, facilitating the evaluation and development of employee performance.
  4. Strategic workforce planning, ensuring the organization has the right talent at the right time to meet its objectives.
  5. Conflict resolution and mediation, enabling you to handle employee disputes and maintain a harmonious work environment.

Each skill represents a valuable asset in effectively managing HR operations and fostering a positive work culture within the organization.

Common Mistakes to Avoid When Writing an Operational HR Manager CV

While crafting your CV, it is crucial to avoid common pitfalls that can potentially undermine your qualifications and suitability for the role. Here we highlight the mistakes often seen in CVs and how to avoid them:

  • Avoid using generic phrases or clichés, as they fail to highlight your unique contributions and qualifications for the role.
  • Ensure that you provide specific examples of your achievements and contributions, rather than just listing your job responsibilities.
  • Do not overlook the importance of a well-crafted cover letter, as it serves as an opportunity to personalize your application and showcase your enthusiasm for the role.
  • Avoid using industry jargon excessively, as it may confuse the reader and detract from the clarity of your accomplishments.
  • Thoroughly proofread your CV to eliminate any spelling or grammatical errors that can diminish your professional image and attention to detail.

Avoiding these mistakes can significantly enhance the effectiveness of your CV, enabling you to present yourself as a strong candidate for the position of an Operational HR Manager.

Key Insights for Your Operational HR Manager CV

As we conclude this comprehensive guide, it is essential to keep in mind the key insights that can set your Operational HR Manager CV apart from the rest. Let’s recap some of the crucial points to consider while crafting your CV:

  • Highlight your ability to foster a positive work environment and manage diverse HR functions effectively.
  • Showcase your expertise in implementing HR policies and procedures that align with the organization’s objectives and values.
  • Emphasize your experience in driving employee engagement, retention, and talent development within the organization.
  • Include a section on your commitment to continuous learning and professional development, showcasing relevant certifications and training programs.

Finally, feel free to utilize resources like AI CV Builder, CV Design, CV Samples, CV Examples, CV Skills, CV Help, CV Synonyms, and Job Responsibilities to create a standout application and prepare for the Operational HR Manager job interview.