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“Accomplished executive role with 2+ years of experience in providing solution for the queries, quality service to the customers and preparing well-researched documents. Skilled at time-management, proficient in MS Office and Web Research.”
- Ms Office
- Web Research
- Helpdesk Software
- Data Maintenance
- Respond to queries, providing high quality service the customers through mail/call.
- Representing the team in meetings and coference halls.
- Coordinating between different departments for any issue among team members.
- Acquiring client information, data validation, data maintenance.
Customer Service Representative
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Completed with 70%
S S L C
Completed with 73%
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