Process Executive Resume Sample

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Christa Brandon

Process Executive

Summary

“Accomplished executive role with 2+ years of experience in providing solution for the queries, quality service to the customers and preparing well-researched documents. Skilled at time-management, proficient in MS Office and Web Research.”

Skills

  • Ms Office
  • Web Research
  • Helpdesk Software
  • Data Maintenance

Work Experience

Process Executive

Personiv India Pvt Ltd

Present

  • Respond to queries, providing high quality service the customers through mail/call.
  • Representing the team in meetings and coference halls.
  • Coordinating between different departments for any issue among team members.
  • Acquiring client information, data validation, data maintenance. 

Customer Service Representative

Airtel Communications

Feb 2018

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

Education

B.Com (E-Commerce)

San Jose State University

Apr 2017

H. Sc

Northeastern University

Mar 2014

Completed with 70%

S S L C

Arizona State University

Apr 2012

Completed with 73%

Languages

  • English
  • French
  • Arabic
  • German

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