Sr. Business Development Specialist Resume Example

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Jessica Lauren

Sr. Business Development Specialist


A professional sales leader with 4+ years of experience as Business Development Specialist. Identify sales leads pitch services to new clients and maintain a good working relationship with new contacts overseeing the development of marketing literature


  • Lead Generation
  • Qualifying the lead
  • Corporate sales – Product / Services
  • Stakeholders negotiation
  • Customized proposal making
  • Cross-cultural communication abilities
  • Problem-solving abilities
  • Capacity for working in a multicultural team environment
  • Customer Relationship management
  • Negotiation and deal closure
  • Dynamic and proactive
  • High capabilities managing workload and meeting deadlines
  • Team mentor-ship

Work Experience

Sr. Business Development Specialist

Amzur Technlologies


  • Mainly responsible for New Client Acquisition in recruitment industry, Account Management and Servicing.

  • Responsible for business as well as team management.

  • Establish and maintain robust relationships with clients, and having know-how of every business opportunity in a client organization.

  • Meet monthly, quarterly and yearly sales targets in accordance with strategic sales plan, developed.

  • Lead generation, Cold Calling and meetings with decision makers in large corporates.

  • Conducted client care sessions with the existing clients for receiving feedback regarding the existing process flow.

  • Persistent follow ups with the business accounts until closure of sales cycle and taking ownership of the sales being closed. 

  • Identify and meet potential clients and decision makers within client organizations and subsequently growing, maintaining, and leveraging ones network.

  • Map and create a database of target customers, basis understanding of product (service) market fit.

Sr. Business Operations Associate

Genpact India Pvt. Ltd.

Nov 2018

  • Interaction with B2B sales picth on a daily basis through cold calling and email campaigns.
  • Responsible for internal and external customer satisfaction.
  • Provided communication and process training fro the new hires.
  • Responsible for analysing any process updates and rolling out of updates along with the practice session to the team.
  • Part of Quality Audit team to identify and train the teams in terms of communication and process.

Business Operations Associate


Aug 2017

  • Business Process Associate, dealt with initial sales line of Google Product – Fi.

  • Trained for a sales pitch.

  • Consistently worked with the team in handling deal closures B to C.

  • Promoted as SME within 6 months in the organization

Customer Service Executive

HSBC, Vizag

Jul 2016

  • To investigate and research, verify and analyze HSBC UK/ US Customers against the defined watch lists consisting of terrorists, Fraudsters, Money Launderers, Drug Traffickers, Sanctioned Individuals or Entities and Politically Expose Persons and discount/confirm a match by comparing all the available information.
  • Identify SCC’s as per the HSBC definitions.
  • Identifying and investigating potential /confirmed matches, reporting to onshore Money Laundering  Control teams and notify all the business areas where the customer holds a relationship. Ensure the quality of the client KYC profile by doing all necessary check.


Bachelors in Technology

San Jose State University

Nov 2014

Computer Science and Engineering.


  • English
  • French
  • Arabic
  • German

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