Sr. Business Development Specialist Resume Example

• Mainly responsible for New Client Acquisition in recruitment industry, Account Management and Servicing.

• Responsible for business as well as team management.

• Establish and maintain robust relationships with clients, and having know-how of every business opportunity in a client organization.

• Meet monthly, quarterly and yearly sales targets in accordance with strategic sales plan, developed.

• Lead generation, Cold Calling and meetings with decision makers in large corporates.

• Conducted client care sessions with the existing clients for receiving feedback regarding the existing process flow.

• Persistent follow ups with the business accounts until closure of sales cycle and taking ownership of the sales being closed. 

• Identify and meet potential clients and decision makers within client organizations and subsequently growing, maintaining, and leveraging ones network.

• Map and create a database of target customers, basis understanding of product (service) market fit.

• Interaction with B2B sales picth on a daily basis through cold calling and email campaigns.
• Responsible for internal and external customer satisfaction.
• Provided communication and process training fro the new hires.
• Responsible for analysing any process updates and rolling out of updates along with the practice session to the team.
• Part of Quality Audit team to identify and train the teams in terms of communication and process.

• Business Process Associate, dealt with initial sales line of Google Product – Fi.

• Trained for a sales pitch.

• Consistently worked with the team in handling deal closures B to C.

• Promoted as SME within 6 months in the organization

• To investigate and research, verify and analyze HSBC UK/ US Customers against the defined watch lists consisting of terrorists, Fraudsters, Money Launderers, Drug Traffickers, Sanctioned Individuals or Entities and Politically Expose Persons and discount/confirm a match by comparing all the available information.
• Identify SCC’s as per the HSBC definitions.
• Identifying and investigating potential /confirmed matches, reporting to onshore Money Laundering  Control teams and notify all the business areas where the customer holds a relationship. Ensure the quality of the client KYC profile by doing all necessary check.

Computer Science and Engineering.