Are you a Tourism Manager by profession and looking for an exciting career? We have good news for you! use our professional Senior Tourism Manager Resume Sample. You don’t have to start writing from scratch. Just click “Edit Resume” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more resume samples.
Iam flexible, goal-oriented professional tourism manager, striving to exceed the expectations in delivering for customers, creating quick and sustainable solutions; tourism isn`t a one man show and my good communciation skills, integrity and the capability of listening to what others are saying or trying to say, makes me the perfect team player; i believe in leading by example instead of leading by commanding.
- Crisis Management
- Critical Thinking
- Time Management
- Problem Solving
- Attention to details
- compassionate client care
- effective verbal and written communication
- Microsoft Office
Initially mainly focused on recoveries – legal and health & safety; the last 4 years i became involved in mainly every part of the customers journey :
- Training the reps in destination on complaint management and quality
- Constant collaboration and cooperation with local agent/ IDM service ( overseas customer service provider) this resulted in lower complaint ratios and higher satisfaction of the guests ; weekly huddle attendance with reps and Team Managers) and monthly with DM and RM and all TLs
- Pre-season brochure checks in order to issue erratas to keep transparency towards our guests
- Successful follow up on building works from main portfolio properties: checking the progress in order to anticipate on late openings with as purpose to be transparent to the customers / performing minimal H&S requirement checks prior to opening in order to give the hotels the time to rectify irregularities and create a safe environment for our guests
- Assisting in Security checks in Tunisia and Morocco prior to reopen the market again for UK customers
- Deep analyse of the KPI statistics for our main portfolio hotels
- Performing Quality Task Force : staying for min 2 days in a property, to get into the flip flops of the customers as not always everything is obvious in the statistics ; goal : improving the product
- Giving feedback about low performing products to product/contracting and customer experience when products were given up for eventual termination
- Objecting/ reducing any overbooking, finding the best alternative in cooperation with local agencies reservation department as we all have knowledge about how to read the contracts
- All-round employee in the destination
- Contact person with source markets
- Administrative responsibility
- Responsible for finances
- Assistance to destination manager regarding stop sales and SPOs
- Administrative assistance to representatives and their line managers; during busy periods I showed my flexibility and helped out at the airport and in the hotels
- I made sure that the guests had the best time of the year at the destination: welcome at the airport.
- Sales / regular visits to the hotels
- Problem solver if inconveniences such as overbooking / illnesses / hospitalization occurred
International Tourism Management
Bachelors in Business Management
Career Expert Tips:
How to write Tourism Manager Resume
Are you an experienced tourism professional looking for a new opportunity? If you have been tasked with the challenge of writing your own resume, this article is for you. We’ve included expert advice on how to make your resume stand out. You might be tempted to just list all of your job titles and responsibilities, but we’ve explained why that won’t get the results you want. If you’re looking for a job in the tourism industry, an executive resume, cover letter and reference list are essential. This article will show you how to create stand-out resumes that will land you the ideal job and impress hiring managers.
Many tourism professionals don’t get involved in resume writing. If you are looking to boost your career path, it is time to take control of your own professional image and include information that will impress employers.
Here’s a list of reasons why you should include a resume in your job search:
- It demonstrates your knowledge and skills
- It shows employers you are interested in the work required and the career path they offer.
- Your resume is an opportunity to highlight the skills that have made you successful in your current role. Your resume is also just as important for any post-employment employment search.
- Your resume is a good place to highlight your accomplishments, provide useful information and explain your unique skills.
- It shows employers you are committed and interested. Tourism professionals who include a resume in their job search are more likely to be contacted for an interview.
- Your resume will help you land a senior role in the industry.
- It demonstrates your commitment to a career in tourism, which will help you get found by employers when looking for new staff.
- It shows employers you are an enthusiastic leader who has skills and experience that can be used in the industry. If you have successfully worked on projects both as a manager and also as a member of staff, it demonstrates that you have good organizational skills and can work as part of a team.
Tourism Manager Responsibilities:
● Research & analysis of new location options and project feasibility
● Market research to understand market demand and competition
● Conduct market surveys to determine the level of competition in various regions
● Assist with projects by providing advice and making presentations on potential location options
● Work with local consultants & contacts to secure equipment for projects
● Research & make recommendations on SBA loan eligibility and process
● Develop, coordinate, and participate in planning for annual budgets, etc.
Top 15 Tourism Manager Skills:
- Developing Quality Tourism Programs
- Creating Tourism Marketing Strategies
- Meeting and Exceeding Guest Expectations
- Promoting Destination Image
- Recruiting and Training Team Members
- Purchasing Costs and Expenses for Services Rendered
- Providing Accommodation Options for Guests
- Problem-Solving Skills
- Hiring, Training, and Supervising Personnel
- Human Resource Management
- Delivering Presentations to Meet Corporate Objectives Budgeting, Accounting, and Reporting of Operational Data Working Effectively with External.
Tips to write Tourism Manager Cover Letter:
- Tailor your cover letter to the specific job you are applying for.
cover letter example for general application should be different from a one you send out with your resume for a specific job. You do not need to cover every position held, but focus on positions that are similar to the one you are applying for. If there is not a match, omit the cover letter and simply submit your resume.
- The first paragraph should state what you are applying for and why you are a qualified candidate. Be specific and avoid vague terms. This is your opportunity to showcase why you should be considered for the position, so be detailed and specific when articulating your skills, ability, experience, accomplishments and how they fit the position.
- If your cover letter already addresses what you are applying for, but is longer than normal, then use the proper format and send it before you send in a resume.
- Always send a thank you note to the employer after sending the application package if you were invited to an interview or have been asked for references or additional information on who they should contact.
Tips to write Tourism Manager Resume:
- Listed below are a few pointers that will help you write the perfect resume for tourism manager. Since this resume is very specific, be sure to include only those skills that are applicable to the job you are applying for.
- Keep it simple and clear. Be sure to include a line for personal information at the top of the page, such as name, address and phone number(s). If you have email address, it should also be included in the contact information section. The hiring manager will also appreciate if your email is professional and not too casual.
- Include your education and professional certifications as well as work experience, especially if they relate to the position discussed in the resume.
- List any publications and media you may have contributed to including boxers or videos you may have appeared in and describe what you did on the projects (also specify who you did it for).
- Explain what areas of expertise you have in niche areas related to the position you are applying for, especially if they are related to travel or tourism. Such as: health care, hospitality, foodservice industry.
- Be sure your resume includes all overseas work experiences and any other positions held that may be relevant to the job being applied for. Also list any leadership positions you have held and describe how your responsibilities were a fit with those of the position being applied for.
- Always include a statement on how you want to contribute to the company and organizational goals. This will most likely be one of the deciding factors on who gets an interview.
- Be sure your resume is error-free and clean-looking. Add a header and footer as well as page numbers at the bottom of the pages so that it is easier to read (remember: this is a specific tourism resume)
- The Tourism Manager resume should highlight your skills and experience instead of just listing them
- Go beyond the standard resume format if the position you are applying for requires certain skills or experience that will make you stand out
- Do not forget to include a general summary, as well as specific job duties and achievements at the top of your Tourism Manager resume
- Make sure to proofread your Tourism Manager resume before sending it in.
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