Business Intelligence Analyst CV Sample

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James Michael

Business Intelligence Analyst


Talented Business Intelligence Analyst and Database Administrator with 13 years of diverse experience in database design and administration, data modeling, data warehousing, ERP, CRM, Enterprise Systems Architecture and Business Intelligence (BI), based in Dubai.

Extensive technical skills and advanced understanding of Oracle, SQL Server, PostgreSQL, Databases and Systems administration. Strong collaborator and team player with excellent communication skills and expertise in analytical problem-solving.


  • Linux Administrator
  • DBA Administrator
  • Database Developer
  • BI Tools (Power BI, QlikView, Tableau)
  • WordPress,HTML5 & CSS3
  • Oracle Forms & Report Developer
  • Data Warehousing
  • ETL ,OLAP,Pentaho
  • monitoring System (Nagios)
  • Leadership
  • Project Management

Work Experience

Student Information System Assistant


Oct 2019

  • I saved 50,000 dirhams to the college by creating an open source library management system.
  • Increase in percentage of using of students and Professors the plagiarism detection program (TURNITIN) from 7% to 89% during six months.
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Implemented BI solution framework for end-to-end business intelligence projects.
  • Managed systems and infrastructures by defining hardware requirements and planning storage capacity for MY SQL, SQL SERVER and Oracle databases.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Developed, updated and maintained databases of existing and new students in the system.

Senior Business Intelligence Analyst


Jan 2016

  • Optimized system and platform performance capabilities in most efficient, practical way possible.
  • Reviewed files, records and other documents to obtain business information and key data in order to respond to development requests.
  • Created and improved intelligence resources to facilitate consistent decision making.
  • Assessed strategic implications of business intelligence data for internal and external areas.
  • Established online configuration knowledge base to support functionality by developing robust system application overview.
  • Achieved 80% success in automation by analyzing claim operations, data and system issues to identify discrepancies for troubleshooting and corrective action.
  • Researched and resolved issues regarding integrity of data flow into Oracle, MS SQL and PostgreSQL databases.
  • Created workflow diagrams and Gantt charts to clearly demonstrate Business processes and timelines.

Senior Database Administrator And Oracle Developer,


Aug 2014

  • Coordinated with project management staff on database development timelines and project scope and resolve technical issues.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Created and implemented database designs and data models.
  • Authored and coded logical and physical database descriptions.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Created scripts and processes for data integration and maintenance.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Implemented Business Intelligence solution framework for end-to-end business intelligence projects.
  • Managed firewall, network monitoring and server monitoring both on- and off-site.
  • Developed data architecture design to enable analysts to perform targeted customer analysis.
  • Improved system performance by making proactive adjustments and resolving bugs.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Responsible for Ref Cursor, External Tables and Collections.

Junior Databases Administrator & Oracle Developer


Aug 2010

  • Installed, upgraded, configured and tuned Oracle, PostgreSQL and MS SQL servers and all associated middleware in LINUX and Windows environments.
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Collaborated on all stages of systems development life-cycle, from requirements gathering to production releases.
  • Implemented process management system using SQL language.
  • Handle all programming as an Oracle PL/SQL Developer in Analysis, Design and Implementation of Business Applications.
  • Involve in all phases of the SDLC from analysis, design, development, testing, implementation and maintenance with timely delivery against aggressive deadlines.
  • Develop Complex database objects like Stored Procedures, Functions, Packages and Triggers using SQL and PL/SQL.
  • Develop materialized views for data replication in distributed environments.
  • Partition large Tables using range partition technique.
  • Created Packages and Procedures to automatically drop table indexes and create indexes for the tables.


Master in Computer Scienses

San Jose State University

Jun 2015

Master Degree in Computer Sciences Applied to Business Management

Technical Specialist

Northeastern University

Jun 2011

Technical Specialist in Networking & Systems


Implement Open Source System.

Project Manager.

Apr 2019

  • Implement Library Management System Open Source (KOHA) in Linux System and solve the budget of 50 000 AED.
  • Migrate all data Dectionary from Oracle Server to MY SQL Server.

SCM System

Project Manager

Dec 2015

Create  Supply Chain Management System to solve problems faced by hospitals to ensure better management of resources and budget monitoring

Contract Management

Project Manager

Nov 2014

  • Create and Manage of a comprehensive application HRMS for the conduct of personnel contracts of over 300,000 customers in the office to facilitate the process of data entry and provides detailed data to facilitate the decision-making processes.

Monitoring Systems & Networking

System Engineer

Dec 2011

  • Establish Open Source Solution (Nagios) to monitor networks, systems and databases Instance.


  • English
  • French
  • Arabic
  • German

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