Debt Counselor Resume Example

Are you a Debt Counselor by profession and looking for a career change? We have good news for you! use our job-winning professional Debt Counselor Resume Sample template. You don’t have to start writing from scratch. Just click “Edit CV” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more Resume Templates.

James Scott

Debt Counselor


I am a qualified Debt Counselor with 15 years management level experience within finance, debt counseling and RAF claims industries irrespectively.

My sales and marketing background have aligned me to be goal-oriented, self-driven and consistent with given tasks. Research on a regular basis is part of duty, because I regard Commercial Awareness as a crucial factor for any company and the industry at large.

My vision within a team is the successful mission of empowering and developing others.

My positive attitude and the ability to motivate the team will benefit any company that will give me an opportunity to prove myself within any environment I find myself in.


  • Hard Skills-Computer Literacy: Powerpoint Presentation, Microsoft Office, Social Media
  • Soft Skills-Time Management, Networking, Teamwork, Creative Thinking, Conflict Resolution

Work Experience

Freelancer – RAF Claims




RAF Claims – assisting car crash victims, with preparation and completion of relevant documentation required by RAF to submit a claim, including;

  • Completion of RAF1
  • Completion of Medical Report
  • Accident Report 
  • Employer`s Certificate (where applicable)
  • Death Certificate (where applicable), etc.

Branch Manager Bloemfontein

DMS/Owner-Debt Counselling

Dec 2015


  • Marketing of branch and products.
  • Delegating duties to staff.
  • Ensuring profitability of branch.
  • Initiate new marketing strategies and office techniques.
  • Operational and Financial Planning.
  • Customer and aftercare service.

Branch Manager Western Cape

Bayport Financial Services-Microloans

Sep 2013


  • Marketing of branch and products.
  • Consistently meet and maintain set targets within specific timeframes to ensure profitability of branch.
  • Initiate new marketing strategies and office techniques.
  • Monthly, weekly and daily planning.
  • Personnel Management – Delegating and regulating, agent recruitment, development and retention.
  • Admin, reports and general office duties.

Reason for leaving: Resigned


  1.  HR – 087 287 4000
  2. Cheslyn Africa, Area Manager – 072 143 0303/021 492 4998
  3. Grandt Fortuin, colleague – 081 580 9586

Branch Manager Western Cape

Balboa Finance-Microloans

Mar 2008


  • Marketing of branch and products.
  • Consistently meet and maintain set targets within specific timeframes to ensure profitabiity of branch.
  • Creating and the implementation of new marketing strategies and office techniques.
  • Monthly, weekly and daily planning.
  • Personnel management-delegating and regulating, agent recruitment, development and retention.
  • Admin, reports and general office duties.
  • Branch adhere company compliance.

Reason for leaving: Company under new management-Bayport Financial Services

Relief Manager Western Cape

Real People Finance-Microloans

Dec 2006


  • Marketing of branch and products.
  • Consistently meet and maintain set sales targets within given timeframes.
  • Monthly, weekly and daily planning.
  • Admin, reports and general office duties.
  • Approval and capturing of loans.
  • Collections Bad debt.
  • Cash float and daily banking.

Reason for leaving: Resigned


Senior Certificate

San Jose State University

Dec 1987


  • Afrikaans
  • English
  • Mathematics
  • Biology
  • Accounting
  • Business Economics


Staff Development – Bayport Financial Services

Recruitment, development and retention of sales agents


Two of the National Top 3 Sales Agents aroused out of my branch.

Opening of New Parow Branch – Balboa Finance

Launching successful opening and operation

May 2006

I was successful in the opening of the new branch and also succeeding in the following areas;

  • Reached my set sales targets within given timeframes.
  • Reach my set target of quantity sales agents required.

Opening of New Grabouw Branch – Real People Financial Services

To launch a successful opening and operation


I was capable to launch a successful new branch opening, and also to constantly reach my set sales targets within given timeframes.

New Branch Manager – Real People Financial Services

To identify and train a new branch manager


I was able to successfully identity a potential person amongst my sales agents, provided the training and the branch was successfully operated by the new branch manager.


  • English
  • French
  • Arabic
  • German

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What is the Role of a Debt Counselor?

In today’s fast-paced world, managing finances can be a daunting task for many. Enter the Debt Counselor, a beacon of hope for those navigating the choppy waters of financial debt. But what exactly does a Debt Counselor do? Let’s dive deep into this crucial role.

A Debt Counselor, often referred to as a credit counselor, assists individuals in understanding and managing their debt. They offer expert advice on budgeting, financial planning, and debt management strategies. Their primary goal is to help clients reduce or eliminate their debts, either through budgeting or by setting up debt management plans. They also provide invaluable insights into understanding credit scores, rights as consumers, and potential strategies to avoid debt in the future.

What are the Debt Counselor Job Requirements?

Being a Debt Counselor is not just about understanding numbers; it’s about understanding people. Here are the fundamental requirements for this role:

  • A bachelor’s degree in finance, counseling, or a related field.
  • Strong understanding of personal finance, including budgeting, saving, and investing.
  • Excellent interpersonal and communication skills to effectively guide clients through their financial journey.
  • Problem-solving skills to devise effective debt management solutions.
  • Empathy and patience, as dealing with debt can be an emotionally taxing experience for many clients.
  • Certifications from recognized financial counseling institutions can be an added advantage.

What are the Responsibilities of a Debt Counselor?

The role of a Debt Counselor is multifaceted, with each responsibility aimed at guiding clients towards a debt-free future. Here’s a snapshot of their core responsibilities:

  • Evaluating a client’s financial situation through detailed financial assessments.
  • Creating personalized budget plans to help clients manage their finances better.
  • Developing debt management strategies and plans tailored to individual client needs.
  • Educating clients on money management, credit issues, and general consumer finance.
  • Negotiating with creditors to reduce interest rates, waive fees, and establish debt repayment plans.
  • Monitoring clients’ progress and making necessary adjustments to their financial plans.
  • Staying updated with the latest developments in credit regulations, consumer rights, and financial planning.

Debt Counselor Resume Writing Tips

When crafting a resume for a Debt Counselor position, it’s essential to highlight both your financial acumen and your people skills. Here are some tips to make your resume stand out:

  • Emphasize your financial expertise, showcasing your understanding of debt management and financial planning.
  • Highlight any successful debt reduction or financial turnaround stories from your past clients.
  • Include any certifications or courses you’ve taken related to financial counseling or planning.
  • Showcase your soft skills, emphasizing your ability to empathize, communicate, and guide clients.
  • Use quantifiable metrics to demonstrate your achievements, such as the percentage of clients who successfully reduced their debt under your guidance.

Debt Counselor Resume Summary Examples

Your resume summary is your elevator pitch, a concise introduction that encapsulates your career journey. Here are some examples tailored for a Debt Counselor:

  • “Compassionate Debt Counselor with over 8 years of experience in guiding clients out of debt and into financial stability. Proven track record in developing effective debt management plans and educating clients on financial literacy.”
  • “Dedicated Debt Counselor skilled in negotiating with creditors and creating tailored financial plans. Helped over 500 clients achieve a debt-free status in the past 5 years.”
  • “Experienced Debt Counselor with a deep understanding of financial planning and credit management. Passionate about empowering clients to take control of their financial future.”

Create a Strong Experience Section for Your Debt Counselor Resume

Your experience section is where you showcase your journey, the challenges you’ve faced, and the successes you’ve achieved. Here are some examples to guide you:

  • “Guided over 100 clients annually through comprehensive financial assessments, identifying key areas of concern and potential strategies.”
  • “Successfully negotiated with creditors, achieving an average of 20% debt reduction for clients.”
  • “Developed and conducted monthly financial literacy workshops, educating clients on budgeting, saving, and investing.”

Sample Education Section for Your Debt Counselor Resume

Your educational background lays the foundation for your expertise. Here’s how you can list your educational qualifications:

  • B.Sc. in Finance, New York University, NY, 2018
  • Certified Financial Counselor, National Association of Certified Credit Counselors, 2019
  • Advanced Diploma in Financial Planning, Financial Planning Institute, 2017

Debt Counselor Skills for Your Resume

As a Debt Counselor, your skill set is a blend of financial knowledge and interpersonal abilities. Here’s a breakdown:

Soft Skills:

  1. Empathy and understanding
  2. Effective communication
  3. Problem-solving
  4. Patience and resilience
  5. Leadership and mentoring

Hard Skills:

  1. Financial assessment and planning
  2. Debt management strategies
  3. Credit score analysis
  4. Negotiation with creditors
  5. Financial literacy education

Most Common Mistakes to Avoid When Writing a Debt Counselor Resume

Your resume is your ticket to your dream job. Avoid these common mistakes to ensure it shines:

  • Using a generic template. Customize your resume to reflect your unique journey and skills.
  • Overloading with jargon. Keep it simple and understandable.
  • Ignoring achievements. Showcase your successes, not just your duties.
  • Forgetting to proofread. Ensure your resume is free from errors.

Key Takeaways for Your Debt Counselor Resume

As we wrap up, remember these crucial points:

  • Highlight your financial expertise and your ability to guide clients.
  • Emphasize your soft skills, showcasing your ability to empathize and communicate.
  • Include any certifications or courses that enhance your credibility.
  • Showcase your achievements, painting a picture of your success stories.

Finally, to bolster your application and prepare for your Debt Counselor job interview, make the most of resources like AI Resume Builder, Resume Design, Resume Samples, Resume Examples, Resume Skills, Resume Help, Resume Synonyms, and Job Responsibilities.

With the right approach and a well-crafted resume, you’re well on your way to making a significant impact in the lives of those seeking financial freedom. Best wishes on your journey!