Driver License Supervisor Resume Example

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Rachel Kevin

Driver License Supervisor

Summary

An energetic motivated and highly dynamic supervision with excellent planning decision making and extensive experience, proven success leading strategy and developing new management skills. A proactive leader with extensive experience on sales & customer services outstanding track record managing of employees to obtain most outstanding productivity & minimum time wastage.  Given an opportunity to be a member of your organization, I would work with full dedication using my educational experience of being in this field for  years.

 I would use my skills to the maximum efficiency not compromising on quality of work. I am a good team worker and believe that working as a team helps us achieve better results and meet company goals.

Broadening my perspective and applying my skills involving a company like yours is the next step. If possible, I would like to meet with a member of your convenience, to discuss how I can implement my qualifications into a career path with your firm.

I thank you in anticipation

Skills

  • Computing skills (Microsoft Office, Archiving system, GRP system)
  • Good marketing and business skills
  • Able to do multitasks
  • Communication, Organization and prioritization skills
  • Teamwork or Collaborative Work
  • Time management skills
  • Decision making and Problem solving skills

Work Experience

Driver License Supervisor

Roads & Transport Authority

Present

  • Supports booking specialists in answering consumer enquiries as well other as other inbound and outbound consumer communication needs.
  • Ensure all appointment reconfirmations are communicated back to all patients in coordination with insurance and doctors calendars.
  • Ensures the effective implementation of the patient relationship management system and patient relations management program.
  • Ensures up to date information is collected from the TDMMC clinics and disseminated to the booking specialists.
  • Helps booking specialist create professional development plans to meet skill/knowledge needs.
  • Communicates TDMMC activities and plans to booking specialists.
  • Performs call monitoring and provides trend data to site management team.
  • Monitors communication outputs and provides feedback or corrective action to specialists and assists assistant/manager in measuring employee performance.
  • Supports the interviewing process for new hires.
  • Assists with difficult contacts appointments.
  • Manages attendance and schedules for employees.
  • Deals tactfully to resolve customer complaints, complements and inquiries according to established resolution guidelines of the BDMC and customer complaints via our customer profile database.
  • Assists to supervisor – service excellence in developing departmental goals and objectives, establishing and implementing policies and procedures for section’s operations.

 

Branch team leader

Emirates Telecommunications Corporation – Etisalat

May 2009

  • Supervision & monitor all activities in the branch.
  • Monitor all employees’ activities & assign responsibilities
  • In charge of all branch reports & performances

Staff Performance Officer

Sharjah Municipality

Jan 1999

  • Leave /attendance daily checking.
  • Staff performance & evaluation checking 
  • Spoke with the new candidate about the exam

Education

Bachelor of Law

San Jose State University

Jan 2020

Languages

  • English
  • French
  • Arabic
  • German

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