IT Business Analyst

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Steven Kevin

Business Analyst (5 Year Experience)


A motivated professional with analytical and people management skills. Having experience in working with key business communities to comprehend the overall business vision for each product, skilled in identifying and documenting quality user business requirements for new product implementations and major enhancements.

Looking for a role where I can contribute to an inspired team of people, solve problems and improve the end users experience of using a product.


  • Analytical Skills
  • Problem-Solving
  • Project Management
  • Requirement Gathering
  • Agile Framework
  • Salesforce CRM
  • Business Case
  • Advance Excel
  • MS Project
  • Tableau
  • MySQL
  • Gap Analysis
  • Jira

Work Experience

Business Analyst

Dell Technologies India Pvt Ltd


Process Description: New Product Launch and Store Operations. 

  • Working with teams across multiple geographic locations, workforces and key stakeholders groups.
  • Works extensively with product managers and development team members to ensure the implementation of the enhancements fulfill the product vision.
  • Upgrades Quality Management system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements in new software.
  • Provide business intelligence/reporting that assists the team in generating optimal performance.
  • Review the analysis and interpretation of others work.
  • Manage monitoring database, including reporting on trends, agents, teams, centers as it relates to quality monitoring both voice and non voice interaction.
  • Perform business analysis of eCommerce sales and operations to improve overall business performance.
  • Analyze and gather users requirements using use cases, mock up and elicitation meetings.
  • Communicating requirements with business and technical teams to ensure product features objectives are met.
  • Lead sprint planning and daily scrum meetings.
  • Preparation and presentation of standard (Daily, Weekly, Monthly and quarterly report), Ad-hoc Reports and Survey Report.
  • Creation Visually impactful dashboards in Excel for data reporting by using Pivot Table/Charts,  Data Validation, Conditional Formatting etc.
  • Experience in handling Team and Conduct several  Cross- Functional Training programs.
  • Graphical representations (MS Office: MS Excel, MS word, MS PowerPoint, PDF etc) and Data Visualization and create Dashboards using Tableau.
  • Handled the Dell Customer Solution Website and Purchase Program by different Layers like Production and Staging Validation of Dell Website for 13 Countries in EMEA(Eastern American) Region across the Global   and managing Stakeholders to have seamless Customer Experience in D&C for EMEA Region.

IT Analyst

Chevronne Softech Pvt Ltd

Oct 2019

Project description: ( opulentus, career Overseas, Teach5) 

  • Produce and maintain high quality functional specification document requirement for multi featured document management system.
  • Worked with Product Owner and senior management to understand and communicate the product vision.
  • Prepare and provide input into business cases and use cases.
  • Work with QA to perform test cases for acceptance criteria.
  • Participate and lead sprint planning and daily scrum meetings.

Web Developer & Project Coordinator

Ssquares Interactive Pvt Ltd

Jul 2017

Project description: (WordPress Website, Landing pages) 

  • Worked on various wordPress website 
  • Compile the needed deliverables for the customer and the development team.
  • Communicate and work with development team to resolve defects.
  • Perform testing scenarios to verify feature implementation.
  • Conduct and participate in training and UAT sessions.


BTech (Computer Science)

San Jose State University

CPI : 8.05


Northeastern University

Aggregate : 72%


Arizona State University

Aggregate : 62%


  • English
  • French
  • Arabic
  • German

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Understanding the Role of an IT Business Analyst

In the dynamic landscape of IT, the position of an IT Business Analyst holds a crucial role in bridging the gap between technology and business objectives. This article explores the multifaceted responsibilities and qualifications required for individuals aspiring to become successful IT Business Analysts.

Key Responsibilities of an IT Business Analyst

An IT Business Analyst plays a pivotal role in analyzing business processes, identifying opportunities for improvement, and facilitating the integration of technology solutions. Let’s delve into the key responsibilities that define this role:

  • Conducting thorough analyses of current business processes to identify inefficiencies and areas for improvement.
  • Collaborating with stakeholders to gather and document business requirements for IT projects.
  • Translating business requirements into functional specifications for development teams.
  • Facilitating communication between business stakeholders and IT teams to ensure a clear understanding of project goals.
  • Performing impact analyses to assess the effects of proposed solutions on existing systems and workflows.
  • Assisting in the testing and validation of IT solutions to ensure they meet business requirements.
  • Providing ongoing support and communication throughout the project lifecycle.

Each responsibility is a thread in the tapestry of an IT Business Analyst’s role, contributing to the successful implementation of technology solutions.

Qualifications and Skills Required

Becoming a proficient IT Business Analyst requires a combination of education, skills, and practical experience. Let’s explore the qualifications and skills essential for excelling in this role:

  • A Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field.
  • Strong analytical skills, with the ability to critically assess and improve business processes.
  • Excellent communication and interpersonal skills to facilitate collaboration between technical and non-technical stakeholders.
  • Detail-oriented approach to documenting and analyzing business requirements.
  • Project management skills to effectively coordinate and oversee IT projects.
  • Experience with relevant tools and methodologies, such as requirement management tools and Agile frameworks.
  • Adaptability and a proactive mindset to navigate the ever-evolving IT landscape.

Continuous learning and staying updated on industry trends are crucial for an IT Business Analyst’s success.

Crafting an Impressive IT Business Analyst CV

Your CV is the gateway to showcasing your qualifications and experience as an IT Business Analyst. Here are some tips to ensure your CV stands out:

  • Highlight your education and relevant degrees prominently in the CV.
  • Showcase specific examples of successful projects where you played a key role in improving business processes.
  • Detail your experience with different business analysis tools and methodologies.
  • Quantify your achievements wherever possible, emphasizing the impact of your contributions.
  • Include any relevant certifications, such as Certified Business Analysis Professional (CBAP) or Agile certifications.

Your CV is not just a document; it’s your professional narrative, so make it compelling and tailored to the IT Business Analyst role.

Preparing for the IT Business Analyst Interview

As you gear up for the interview, consider these tips to enhance your preparation:

  • Research the company thoroughly to understand its business objectives and challenges.
  • Be ready to discuss specific projects you’ve worked on, detailing your role and the outcomes.
  • Brush up on your knowledge of business analysis tools and methodologies.
  • Prepare for behavioral questions that assess your problem-solving and communication skills.
  • Ask thoughtful questions about the company’s IT strategy and how the IT Business Analyst role contributes to it.

Remember, the interview is an opportunity to demonstrate not only your skills but also your enthusiasm and understanding of the role.

Common Mistakes to Avoid in Your IT Business Analyst CV

When crafting your IT Business Analyst CV, be mindful of common mistakes that can hinder your chances:

  • Avoid using generic terms; instead, focus on specific achievements and contributions.
  • Don’t overlook the importance of a well-crafted cover letter that complements your CV.
  • Ensure your CV is free of technical jargon that may be unclear to non-technical stakeholders.
  • Proofread thoroughly to eliminate any grammatical errors or typos.
  • Tailor your CV for each application, emphasizing the skills and experiences most relevant to the specific role.

Steer clear of these common pitfalls to present a CV that truly reflects your capabilities as an IT Business Analyst.

Key Takeaways for Your IT Business Analyst CV

As you conclude your journey through this comprehensive guide, here are key takeaways to keep in mind while crafting your IT Business Analyst CV:

  • Emphasize your analytical skills and their application in improving business processes.
  • Highlight your experience with relevant tools and methodologies.
  • Quantify your achievements to showcase the tangible impact of your contributions.
  • Continuously update your skills and stay informed about industry trends.

Now, armed with these insights and tips, you’re ready to create a CV that tells the story of your success as an IT Business Analyst. Best of luck!

Finally, feel free to utilize resources like AI CV Builder, CV Design, CV Samples, CV Examples, CV Skills, CV Help, CV Synonyms, and Job Responsibilities to create a standout application and prepare for the IT Business Analyst job interview.