IT System Administrator Resume

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IT System Administrator Resume Example

Evan Charles
IT System Administrator


Accomplished IT  system administrator with a background in 1ST  and 2nd line IT support provision across public and private sector organizations as well extensive infrastructure project experience with broad-ranging IT support experience coupled with a robust understanding of IT Infrastructure and environments within large organizations confidently deliver support solutions that ensure an optimal level of IT service performance and swift resolution of issue and queries. Highly qualified with numerous Cisco and Microsoft certifications. I possess deep technical knowledge across business systems including hardware, software, networking, and change methodology.


Work Experience 

IT Field support
Venue Computer Center

  • Identify user issue, diagnosing problems and delivering workable solutions via phone and Email or  Remote support
  • Ensuring that all user issues resolved with agreed service level time frames
  • Exceeding end-user expectations through professional customer service and clients
  • Overseeing the installation of hardware and software including printers, PC’s and OS’s
  • Troubleshooting networks hardware and ensuring that network performance remains optimal
  • Managing access and assigning appropriate  permissions to  ensure the security of information
  • Supporting a range of devices  from laptops and desktops to printers and smartphones
  • Troubleshooting software including Microsoft Office Suits 2007/2010, Active Directory, Windows 7,8.10, Windows server 2008,2012r2
  • Accurately maintaining call logs for communication, audit purpose and process improvement

IT Support Assistant
MNT Gold Solution

  • Microsoft Outlook, Outlook Express configuration, backup,
  • Maintained of computer hardware systems and system assembly
  • Maintain the assets of pc’s and laptops
  • Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.
  • Manage all the inventory of PCs
  • Creation and management of Domain and user accounts as well as assign access rights and permission to use the internet facility.
  • Managing & Monitoring Network & Coordinate with Vendor
  • Provided the Remote support Net meeting using the following software Team viewer, VNC Server, Any desk Remote Software.
  • Monitoring & ensuring a recommended temperature for Server Storage Room
  • Installation of Antivirus, Patches & Updates from Backend side & frontend both
  • Experience in installation of Windows, configuration, Technical troubleshooting
  • Support of server Hardware, operating systems, Microsoft application software and Peripherals, Windows 2000, 2003, 2008,2012 R2, Linux, Windows XP & Windows 7,8,10
  • Working knowledge with firewall devices Fortigate, Sophos
  • Networking and crimping, OFC slicing
  • Coordination  of IT


Diploma in Hardware and Networking
The University of Texas at Dallas

Vocational Higher Secondary
School of Texas


  • French
  • English
  • German
  • Chines

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

IT System Administrator Resume with Writing Guide

As an IT System Administrator, your job is to manage and support the day-to-day operations of an organization’s computer infrastructure. Your resume should highlight your technical expertise in a way that showcases both depth and breadth of knowledge. Keep reading for some tips on how to tailor your resume specifically for a Systems Administrator position.

What does the perfect IT Security Resume look like?

Step 1: List every network you have administered. This may include home, work, school networks, and cloud servers.

Step 2: Add any relevant responsibilities that will highlight your technical skillset. For example, if you are responsible for the network security of a university, add the name of the university to your description. If you are responsible for maintaining the network security of a large corporation, describe how you have performed this role and how well it has been done. These accomplishments are the ones that will help you get noticed!

Step 3: Get a copy of the job description and review it. Make sure your responsibilities match those listed. If it is not a perfect match, make sure to create an explanation in your cover letter. This explanation should illustrate how your responsibilities were met or exceed the expectations listed on the job description.

Step 4: Tailor your resume to highlight what makes you unique and sets you apart from other candidates. This may include specific certifications, leadership positions, community involvement or any other relevant experience. The more customized you can make your resume, the better chance you have of getting noticed.

Step 5: Get feedback on your resume. Take it to a friend or family member and have them review it for errors and typos. This will ensure that your resume comes across as polished and professional.

Step 6: Send it! Just because you have designed a perfect resume does not mean that people will read it.

IT System Administrator Resume Writing Guide:

  1. What is your job function? In order to find out the exact job role of the individual, you must discover the title and responsibilities of his/her official position.
  2. Where were you employed before? Perhaps a referral from co-workers or friends is the best way to find out a potential contact’s current employer address.
  3. What are two skills that you possess/have that are applicable for this position? Having clearly outlined two essential skills or talents that apply for this position will show your potential employer how interesting and useful you are. It particularly will not only leave a good impression on your potential employer but also facilitate the process of getting hired.
  4. What is your major accomplishment? What did you achieve that was extremely difficult? Do not make the mistake of listing something that everyone can accomplish without a hitch.
  5. What are some skills you possess that are not listed in the above job description?
  6. How did you gain the experience that is required for this position? A job seeker must have the right qualifications, skills, and experience to successfully undertake a position.
  7. What is the most complex problem that you solved while working in this position? The most important thing that a potential employer wants to know is if you can do the job they’ve hired for.

List of Typical Responsibilities For an IT System Administrator Resume:

  1. Responsible for maintaining computer systems to ensure their availability.
  2. Maintain computer systems in backup and recovery mode.
  3. Monitor operating systems and applications.
  4. Maintain data integrity of all data in backup and recovery mode.
  5. Execute software installation, setup, maintenance, recovery, and troubleshooting tasks in a timely manner.
  6. Responsible for the security of company IT assets.
  7. Maintain user accounts and access rights.
  8. Monitor performance and manage system resources.
  9. Monitor and maintain systems network connectivity and services.
  10. Monitor system health to ensure a stable operating environment.
  11. Provide technical support for software, hardware, peripherals, and networks.
  12. Manage hardware, software, peripheral devices & networks.
  13. Support with the maintenance & configuration of network security devices.
  14. Support & train staff in the use of computer hardware, software, and applications.
  15. Support staff with connectivity issues.
  16. Assist and support users in the use of computer hardware, software and applications.
  17. Assist new/temporary staff members to become familiar with their work place and departmental practices.
  18. Ensure that tickets are accurately logged.
  19. Generate production reports as required.
  20. Perform other duties as assigned or requested to meet business needs.

Top 10 Must-have IT System Administrator Skills:

  1. Multi-tasking – This is a skill that is important for any IT position. You will be required to complete different tasks at the same time. You also need to know how and when to switch between tasks.
  2. Knowledge of hardware, software, and database specifics – When you first start in the IT field, you will have no clue about anything related to computers. You will learn as you advance and eventually get more specific in your knowledge of technology and software.
  3. Troubleshooting – This is one of the most important skills you can have if you want to work as an IT professional. You will be confronted with various issues that need to be fixed immediately. Therefore, your knowledge of fixes and how they are done should be on-point with little to no delay.
  4. Organizational skills – An organized IT employee is one who can handle different tasks at the same time and can prioritize their order based on importance.
  5. Problem-solving skills – This is an important skill needed in the IT industry because you are constantly faced with issues that need to be solved.
  6. Resourcefulness – If you’re having trouble solving a problem, not all solutions are always known to you. A resourceful IT worker is one who can find the solution even if they do not know exactly what it is.
  7. Customer service skills – In order to be successful in your career, your customer service skills have to be impeccable. Customers will always have questions that need to be answered. You need to know how to handle yourself in different situations.
  8. Initiative – Initiative is a skill that can help you get the job done faster, and in a more efficient way .
  9. Patience – Patience is one of the most important skills needed in an IT worker . You will face problems that may take time to solve or even permanent solutions . You should never rush yourself when working on issues but rather take your time and find the proper solution.
  10. Organizational skills – An organized IT employee is one who can handle different tasks at the same time and can prioritize their order based on importance.
  11. Problem-solving skills – This is an important skill needed in the IT industry because you are constantly faced with issues that need to be solved.

Tips to write an IT System Administrator Resume Summary:

  1. The resume should be in a format similar to the IT job description.
  2. It is important that the resume has a “top-level” summary section.
  3. The resume should be formatted in a way that makes it easy for the recruiter to quickly find and understand what they are looking for and need instead of searching through several pages of documents; therefore, you can use bullet points throughout your resume to achieve this objective.
  4. If you are not currently using a resume writing tool, consider using a template to help you write your resume summary.
  5. Make your resume as concise as possible, but do not cut the key elements out of your job description that are relevant to the position you want.
  6. When describing what skills and experience you have, use bullet points and include links to resources where appropriate

How to write an IT System Administrator Resume with No experience:

  1. Begin with an executive summary.
  2. Include the basics: personal information and education, employment experience, accomplishments, technical skills, industry certifications, and activities.
  3. Use an attention-grabbing header or subheading that states your name and professional information including a telephone number where you can be reached during business hours.
  4. Begin with a strong action statement that describes the position you are seeking in one or two sentences.
  5. Follow up with a statement, such as I believe I can make an immediate impact on your company.
  6. Add in your skills and experience, and then note how they relate to the position you seek.
  7. Add in your technical skills and experience with operating systems, applications, devices and technologies.
  8. Insert a brief personal statement about why you want to work for the company or why the organization should hire you (no more than one or two sentences).

How to write an IT System Administrator Cover Letter:

  1. Include the IT system administrator cover letter in the body of the email.
  2. Use a convincing winning statement that clearly states why you would excel in the position as a IT System Administrator.
  3. Mention how your references will verify your skills and qualifications for the job (name them).
  4. Use bullets to highlight any experience or attributes that closely match employer’s needs for IT System Administrator resume, such as: management training, technology skills, customer service experience, ability to succeed under pressure, sales achievement awards etc.
  5. Summarize qualifications for the job in a few short, concise paragraphs.
  6. Reference specific accomplishments that demonstrate how you are the best qualified IT System Administrator resume candidate for the employer’s needs.
  7. Include contact information and high-quality reference letters if you have them available (name, address, phone number and email).
  8. Use spell check and read it aloud to yourself to catch incorrect use of words or phrases.

Key Takeaways:

  • You can’t simply type out your resume. You need to tailor it to match the role you’re applying for.
  • Use a template and write the content yourself.
  • Use headings to break up content in an orderly way.
  • Use bulleted lists if you are having trouble with sequence of ideas in the body section of your resume.