IT Technician Resume Example

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Emmanuel Aggrey

IT Technician

Summary

Service-oriented computer engineer. Core competencies include database management, programming, managing the wireless LAN and LAN infrastructure in the department, troubleshooting any hardware, software issues any of the clients on the network may develop, client specifications, designing applications, solving technical issues, writing source code, assessing program effectiveness, making changes on client request, and collaborating with other internal departments.. Addressing any computer related issues that require my attention, repairing of equipment such desktops, Laptops, installation of software and as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

  • Reading Comprehension
  • Database management
  • Programming (Java C++)
  • Mobile Developer
  • Expert in Visio, MS Access, Excel, MS Power Point
  • Web and tech savvy
  • Critical thinking
  • Engineering and Technology
  • Computers and Electronics

Work Experience

IT Assistant,

Pioneer Food Cannery (THAI UNION)

Nov 2018

  • Analyzing and documenting problems, recommending solutions and initiative corrective action.
  • Perform systems, Database & Application backup & Archival in line with methods, procedures, schedules defined by IT Engineering.
  • SQL & Sybase Server
  • Batch Interface and scheduling tools-Control M
  • Ensure data confidentiality compliance.
  • Implement IT changes as when required
  • Prepare scheduled daily, weekly, & any other defined and periodic reports as and when due.
  • Providing end-to-end monitoring of services in order to ensure maximum possible service availability and performance target.
  • Ensure all closed tickets are fully documented up on resolution and resolution details are added to the knowledge database.
  • Proactively simulate processing for End of Month / Year to mitigate against foreseen and unforeseen issues.
  • Troubleshooting and Repairing of computers and related equipment.
  • Setting up and maintaining Network environment (Configuration and Infrastructure)
  • Serving as information for business users

Education

Computer Engineering

Ghana Technology University College

Dec 2017

Bsc Computer Engineering

Science

Ghana National college

May 2013

Languages

  • English

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