Learning & Development Product Manager CV Example

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Steven Watson

Learning & Development Product Manager

Summary

Powers learning product excellence by reinforcing business strategy with thought leadership, organizational effectiveness, metrics, infrastructure, business processes, best practices, budgeting, and reporting. Enables learning teams to collaborate, innovate, and excel by ensuring strategic alignment and prioritization. Builds high achieving, self-organized teams, increasing flexibility, productivity, knowledge transfer, and transparency. Navigates teams through ambiguous and complex transformations (digital transformation, SaaS platform-based subscription model adoption, mergers and acquisitions, learning management system/learning experience platform (LMS/LXP) transitions, translation and accessibility implementation, lean and agile adoption).

20 years of experience in design and development of learning courses; 14 years of experience building and leading high performance, data-driven L&D team; and 14 years of experience overseeing the PMI ATP and REP programs at Korn Ferry/TwentyEighty Strategy Execution/ESI International.

Skills

  • Strategic Thinking
  • Thought Leadership
  • Navigate Ambiguity
  • Leadership
  • Communication
  • Collaboration
  • Matrixed & Distributed Teams
  • Financial Management
  • Build Trust & Influence

Work Experience

Learning & Development Product Manager

Korn Ferry

Oct 2023

  • Ensured execution of learning product strategy and achieved business goals through strategic management of resources, including ~$2M budget. Contributed to strategic vision for learning products; collaborated with executive and senior stakeholders to align learning initiatives with overall business objectives.
  • Oversaw design, development, and implementation of high-quality learning product portfolio, including >150 digital products (eLearning, microlearning, performance support) in 7 languages on various topics including project management.
  • Managed day-to-day learning product operations, including learning budget, metrics, vendor management, and project prioritization; ensured efficient resource allocation and alignment with strategic priorities; established strong relationships with third-party vendors and partners to expand the range of learning content and delivery options.
  • Led and motivated a matrixed and distributed team of high-performing learning professionals; fostered a collaborative and results-oriented work environment; facilitated culture of continuous learning and improvement.
  • Informed overarching design concepts and learning product direction. Empowered team to experiment and innovate in instructional design (including AI, performance support, scenario-based learning).
  • Established and maintained learning standards, course design, and development practices to ensure consistent quality and alignment with learning outcomes; governed quality management system and incorporated compliance in process flows without impeding business and product success.
  • Governed and optimized tools, technologies, processes, best practices, metrics, reporting, and project management methodology. Removed roadblocks and recovered troubled projects.

Learning & Development Product Manager

Korn Ferry

Oct 2019

  • Oversaw product portfolio of 300+ performance-based learning solutions (in-person, virtual, and eLearning) on project management and related topics.
  • Directed L&D product operations, including financials, metrics, tools, processes, project management methodology, and agile practice. Governed benchmarking, data analysis and reporting.
  • Developed learning product strategy with CEO, CLO, and product leadership team; translated learning needs into effective learning solutions that aligned with business objectives.
  • Led change management efforts, facilitating organizational alignment and successful adoption and engagement (collaborated with enterprise PMO to design and implement enterprise portfolio management process; collaborated with executives and senior leaders to design and implement competency-based learning solution strategy and framework; facilitated cross-functional launch of new SaaS business model, transforming revenue channels; facilitated print to digital transformation, cutting costs by >50%; collaborated to streamline product portfolio by >30%; and spearheaded transition to agile project management, increasing collaboration, productivity, and strategic alignment).

Manager, Curriculum Development

Korn Ferry

Jan 2014

  • Led instructional design/project management teams to develop industry-leading performance-based training solutions aligned with product roadmaps and business strategy for ESI International, now Korn Ferry.
  • Stewarded 114 courses spanning 10 curricula/product lines (annual revenue ~$60M).
  • Ensured robust learning experience, successful project management, effective use of technology, and effective outsourcing (vendor selection, negotiations, vendor management) by team.
  • Collaborated with leadership on portfolio management, product management, and strategic vision.
  • Improved team efficiency, strategic alignment, and speed to market by streamlining processes.
  • Led learning product team through 2014 acquisition of ESI International by TwentyEighty, now Korn Ferry.

Education

Bachelor of Arts, International Studies

San Jose State University


Languages

  • English
  • French
  • Arabic
  • German

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Unlocking Success: The Role of a Learning & Development Product Manager

In today’s dynamic work environment, the position of a Learning & Development Product Manager plays a crucial role in shaping the growth and efficiency of organizations. This unique role blends strategic thinking, educational expertise, and product management skills to drive continuous learning and professional development within a company. Let’s dive into the multifaceted responsibilities and requirements that define the role of a Learning & Development Product Manager.

Job Requirements for a Learning & Development Product Manager

Embarking on the journey to become a Learning & Development Product Manager demands a specific set of qualifications and experiences. Here are the key requirements for this impactful role:

  • A Bachelor’s or Master’s degree in Education, Business Administration, or a related field, showcasing a solid foundation in both education and business principles.
  • Demonstrated experience in product management, illustrating the ability to oversee the development and enhancement of learning programs and materials.
  • Strong project management skills, honed through experiences in coordinating and executing learning initiatives.
  • Proven leadership and team management abilities, essential for guiding a team of educators and content developers.
  • Excellent communication and interpersonal skills, crucial for collaborating with cross-functional teams and effectively conveying learning objectives.
  • Proficiency in learning management systems (LMS) and e-learning tools, showcasing a tech-savvy approach to modern learning methodologies.
  • An understanding of industry trends and a commitment to staying updated on advancements in education and professional development.

Acquiring additional certifications in product management or educational technology can further enhance your profile in the competitive job market.

Responsibilities of a Learning & Development Product Manager

The role of a Learning & Development Product Manager is a dynamic tapestry of responsibilities, each contributing to the overall growth and success of the organization. Let’s explore the key duties that define this role:

  • Developing and implementing a comprehensive learning strategy aligned with organizational goals and employee development needs.
  • Collaborating with subject matter experts to create engaging and effective learning content, ensuring it meets the needs of diverse learners.
  • Overseeing the design and launch of new learning products, from online courses to workshops, tailored to enhance employee skills and knowledge.
  • Utilizing data and analytics to measure the effectiveness of learning programs and making data-driven decisions for continuous improvement.
  • Managing relationships with external vendors, ensuring the delivery of high-quality learning materials and resources.
  • Leading and inspiring a team of educators and content developers, fostering a culture of innovation and excellence.
  • Collaborating with HR and leadership teams to align learning initiatives with career development paths and organizational objectives.

Each responsibility is a stepping stone toward creating a culture of continuous learning and professional growth within the organization.

CV Writing Tips for Aspiring Learning & Development Product Managers

Crafting a compelling CV is essential to stand out in the competitive job market. Here are some tips to help you create a CV that showcases your unique qualifications and experiences:

  • Highlight your achievements in previous learning and development roles, emphasizing the impact of your initiatives on employee development and organizational growth.
  • Showcase your expertise in product management, detailing successful launches of learning products and programs.
  • Include metrics and measurable outcomes to quantify the success of your learning initiatives, providing concrete evidence of your contributions.
  • Emphasize your leadership and team management skills, showcasing instances where you have inspired and led teams to success.
  • Customize your CV for each application, aligning your qualifications and experiences with the specific requirements of the role.

Your CV is not just a document; it is a narrative of your journey in learning and development, a story of your passion for continuous improvement and professional growth.

Learning & Development Product Manager CV Summary Examples

Your CV summary is the gateway to your professional story, setting the stage for what follows. Craft a powerful summary that encapsulates your experiences, skills, and the value you bring to the role:

  • “Results-driven Learning & Development Product Manager with a proven track record in creating innovative learning solutions. Adept at aligning learning initiatives with organizational goals, driving employee development, and fostering a culture of continuous improvement.”
  • “Experienced Learning & Development Product Manager with a passion for leveraging technology to enhance learning experiences. Skilled in managing end-to-end product development cycles, from ideation to successful implementation.”
  • “Strategic Learning & Development Product Manager with a focus on creating impactful and scalable learning programs. Proven ability to lead cross-functional teams, drive engagement, and deliver measurable results.”

Each summary is a doorway to your career story, offering a glimpse of your journey, your strengths, and your vision as a Learning & Development Product Manager.

Building a Robust Experience Section for Your Learning & Development Product Manager CV

Your experience section is the heart of your CV, narrating the story of your professional journey. Use this space to highlight key milestones and achievements:

  • “Led a team of educators in developing an online learning platform, resulting in a 30% increase in employee participation and skills enhancement.”
  • “Pioneered the implementation of a learning management system, streamlining training processes and improving the overall efficiency of employee development programs.”
  • “Collaborated with subject matter experts to design and launch a series of industry-specific workshops, receiving positive feedback and improving employee knowledge in targeted areas.”

Each experience is a chapter in your professional book, illustrating the impact you’ve had on learning and development within your organizations.

Educational Achievements for Your Learning & Development Product Manager CV

Your educational journey is the foundation upon which your career stands. Showcase your academic achievements to further strengthen your CV:

  • Master of Education in Learning Design and Technology, XYZ University, a program focused on merging pedagogy with technology for effective learning, 2018.
  • Bachelor of Business Administration, ABC University, a comprehensive education in business principles and management, 2014.
  • Certified Professional in Learning & Performance (CPLP), an industry-recognized certification showcasing your commitment to excellence in learning and development, 2019.

Your educational qualifications are the pillars supporting your expertise in learning and development.

Key Skills for a Learning & Development Product Manager CV

Your skill set is a powerful toolset, showcasing your abilities and competencies. Here are the key skills that a Learning & Development Product Manager should possess:

Soft Skills:

  1. Leadership and team management, the ability to guide and inspire teams toward common goals.
  2. Effective communication and interpersonal skills, crucial for collaborating with diverse stakeholders.
  3. Strategic thinking, the ability to align learning initiatives with organizational objectives.
  4. Problem-solving skills, essential for addressing challenges in the development and implementation of learning programs.
  5. Adaptability, the flexibility to navigate changing landscapes in the world of learning and development.

Hard Skills:

  1. Product management, the ability to oversee the development and launch of learning products and programs.
  2. Proficiency in learning management systems (LMS) and e-learning tools, showcasing technical acumen in educational technology.
  3. Data analysis, the skill to utilize data to measure the effectiveness of learning programs and make informed decisions for improvement.
  4. Project management, essential for coordinating and executing learning initiatives from concept to delivery.
  5. Knowledge of instructional design principles, a foundation for creating engaging and effective learning content.

Each skill is a tool, contributing to your success as a Learning & Development Product Manager.

Common Mistakes to Avoid in Your Learning & Development Product Manager CV

As you craft your CV, steer clear of common pitfalls that can hinder your chances of landing your dream role. Avoid these mistakes to present a polished and compelling CV:

  • Using generic language, a mistake that fails to highlight your unique qualifications and experiences.
  • Neglecting to quantify achievements, missing an opportunity to provide tangible evidence of your impact on learning and development initiatives.
  • Overlooking the importance of a cover letter, a valuable tool for conveying your passion and suitability for the role.
  • Including irrelevant details, a strategy that can clutter your CV and distract from your core qualifications.
  • Failing to proofread, a mistake that can undermine the professionalism of your CV.

Avoiding these mistakes ensures that your CV is a compelling and authentic representation of your journey in learning and development.

Key Takeaways for Your Learning & Development Product Manager CV

As we conclude this comprehensive guide, here are the key points to keep in mind while crafting your Learning & Development Product Manager CV:

  • Highlight your achievements and impact on learning and development initiatives in your previous roles.
  • Emphasize your product management skills, showcasing successful launches of learning products and programs.
  • Quantify the success of your initiatives with measurable outcomes, providing concrete evidence of your contributions.
  • Showcase your leadership and team management skills, illustrating instances where you’ve inspired teams to success.

Finally, feel free to utilize resources like AI CV Builder, CV Design, CV Samples, CV Examples, CV Skills, CV Help, CV Synonyms, and Job Responsibilities to create a standout application and prepare for the Learning & Development Product Manager job interview.

Armed with these insights and tips, you are now ready to craft a CV that is a true reflection of your journey, your skills, and your aspirations. Remember, your CV is not just a document; it is a canvas where you paint your career story, a story of growth, learning, and leadership. Best of luck!