Medical Administrative Assistant Resume

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Medical Administrative Assistant Resume Sample

Victor Michael
Medical Administrative Assistant


Multifaceted Medical Administrative Medical Assistant with over ten years of experience supporting physicians and patients, in both clinical and administrative areas.


Work Experience 

Surgery Scheduler/Coordinator
Hope You City – NewYork

  • Directly responsible for coordinating outpatient and inpatient cases.
  • Insurance verification and obtained surgery authorization and or letters of the agreement if required.  Facilitated communication with physicians and insurance companies.
  • Coordinated pre-op authorizations with the Utilization Review Department and ensures that all clearances requested by the provider are received prior to the procedure date.
  • Processed pre-op orders (labs, EKG, X-ray, etc) and verify that pre-op clearance is obtained in a timely manner. Coordinated pre-op, and post-op appointments for patients.
  • Managed surgeons calendar and efficiently utilizing all block time, facilitate communication between physicians and patients.
  • Proper documentation on EPIC of surgeries and all communication with patients.

Lead back office Medical Assistant
United Health Group

  • UCLA is where I obtained my strongest clinical and leadership skills.
  • I assisted 18 surgeons in a fast-paced subspecialty clinic.  Scheduling clinic appointments and assisting with minor in-office procedures as well as some airway emergencies. Proper documentation on EPIC of patients’ vitals, intake on all patients, venipuncture, medication reconciliation, and place orders on EMR.
  • As a lead Medical assistant I participated in the interviewing/hiring and training process of new Medical assistants and I coordinated the surgeon’s clinics to provide appropiate coverage.
  • I successfully launched a lean project to increase patient satisfaction and reduce clinic overtime of employees and wait time for patients.


High School Diploma
James Madison High School

Medical Assistant
Career Colleges of America

Associates Degree
Mt San Antonio Community College


UCLA Excellence Award

UCLA Excellence Award

Lead Project UCLA patient satisfaction


  • French
  • English
  • German
  • Chines

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

Medical Administrative Assistant Resume with Writing Guide

A medical administrative assistant’s responsibility is to coordinate various business related activities that support the health-care professional in their daily practice. The role can include tasks like scheduling patients and visitors, ordering lab samples, answering telephones, scheduling appointments, typing letters and reports. In order to help a candidate to stand out from other candidates who may be equally qualified for the job (or any other job), it is important that they invest time in their resume and cover letter. Use this guide to writing the perfect Medical Administrative Assistant Resume.

At a glance, the following skills should be on every Medical Administrative Assistant Resume:

Track record for past services rendered. When you mention your previous work experience, be sure to give details about specific tasks you completed and when they were finished. These experiences should include the length of time you worked in each position and the responsibilities listed above, especially as it pertains to scheduling patients.

Additional skills and skills. If you offer any other specialties as a medical administrative assistant, be sure to mention them in your resume. Some employers will hire candidates with background in health-care professionals such as medicine, dentistry, optometry, chiropractic care, psychology or nursing. Hiring managers are always on the lookout for candidates who can bring to the table additional skills in addition to an interest in health-care administration.

Education and training. You should always highlight your educational achievements in your resume. However, try to limit this section to a single block of text that includes the high school, college and graduate degrees that you received. If you are currently enrolled in a postgraduate program, list it briefly on your medical administrative assistant resume so that hiring managers know what you are working towards.

References. Listing references can be very beneficial to a candidate’s application and help provide credibility to their story, especially if they feel uncertain about their skills or experience.

List of Typical Responsibilities For a Medical Administrative Assistant Resume:

  1. Reception and Greeting: Greeting patients, visitors, and other staff members in a warm and friendly manner.
  2. Phone Answering: Answering phone calls to help in the operations management of a clinic or hospital by giving information to people calling for appointments, accepting orders, arranging referrals or delivery services, and answering questions as necessary.
  3. Executive Assistant: Executing administrative tasks delegated to the assistant by other members of the organization.
  4. Acting Secretary: Acting as secretary of an organization or business, performing various duties such as taking minutes, typing correspondence and memos, and maintaining a filing system.
  5. Medical Billing & Collection: To date bills for services rendered by medical professionals, taking payments, and ensuring that all payments are made on time.
  6. Medical-Legal Assistant: To assist with the contractual and legal affairs of medical professionals or health care businesses.
  7. Medical Support Specialist: To perform clerical tasks such as filing and indexing patient information; answering phone calls, maintaining office schedules, answering questions about insurance, record keeping, maintaining patient files or other tasks related to medical support.
  8. Medical Coding: As a coder for billing systems, this individual is responsible for entering data into the system by using an automated system.

Top 10 Must-have Medical Administrative Assistant Skills:

  1. Medical Coding and Documentation: Medical administrative assistants use electronic records and computers for coding patient medical information. They should be familiar with the guidelines of ICD-9 codes and CPT coding to code accurately, efficiently, and quickly.
  2. Attention to Detail: Administrative assistants usually have a lot on their plate. They must manage schedules, calls, and emails; they may even be responsible for filing or bookkeeping duties. Thus, they must pay close attention to details in order to manage multiple tasks simultaneously and complete them on time.
  3. Critical Thinking: Administrative assistants must be adept at evaluating situations and providing solutions, especially when something goes wrong. They must also be able to identify problems, take initiative to solve the problems, and meet deadlines.
  4. Problem-solving Skills: Administrative assistants are supposed to be problem solvers. They are not only in charge of managing projects (which requires a lot of problem-solving skills), but they are also in charge of many other tasks that can go wrong at any time.
  5. Strong Communication Skills: Administrative assistants must be able to communicate with not only patients and doctors but also with various other doctors and staff members. They must be able to relay information in a professional manner that is effective without being offensive.
  6. Teamwork Skills: Administrative assistants work with their own co-workers on office projects and with the patients’ care teams as well. Thus, they should have strong communication skills—teamwork skills are a plus, too.
  7. Patience: Administrative assistants must be patient and flexible in order to handle different challenges and stressful situations. They need to be able to take things in stride and perform their duties professionally, no matter how difficult the job may be.
  8. Interpersonal Skills: Administrative assistants must communicate with a variety of people—including patients, doctors, staff members, etc.—on a daily basis. They also interact with multiple people on various projects and tasks throughout the day. Thus, they should have strong communication skills and interpersonal skills to deal with these situations effectively.
  9. Attention to Detail: Administrative assistants usually have a lot on their plate. They must manage schedules, calls, and emails; they may even be responsible for filing or bookkeeping duties. Thus, they must pay close attention to details in order to manage multiple tasks simultaneously and complete them on time.
  10. Organizational Skills: Administrative assistants must be organized in order to handle multiple projects and tasks at once, prioritize their work accordingly (for specific deadlines), and meet expectations without falling behind schedule.
  11. Multitasking Skills: Administrative assistants must be able to handle multiple tasks at any given time, regardless of their importance. They must also be able to prioritize their work to meet various deadlines.

Tips to write a Medical Administrative Assistant Resume Summary:

  1. Use the summary section to highlight your skills and experience.
  2. Develop a group of skills that relate to each of your top 5 most relevant experiences.
  3. Combine the skills into one quick sentence about how you use those skills on a daily basis in your present position.
  4. Use this sentence as the basis for the rest of the resume summary: “I am a skilled professional with five years’ experience serving as Chief Administrative Officer (“CAO”) of X Corporation, which is located in Y City, U State. In my role, I…”

Example: “I have been a CAO in a medical center for the past five years. My duties include managing various departments within the clinic, ensuring deadlines are met, assisting physicians with administrative tasks, and making sure that all clients of the medical center are satisfied.”

Example: “For five years, I have been a Director of Medical Services for X Corporation. In this role, I oversee the day-to-day operations of X Corporation’s medical clinic.

How to write a Medical Administrative Assistant Resume with No experience:

  1. Dont get crazy; try to stick closer to the truth
  2. Make it your own. There is no problem with saying: “I have experience in QuickBooks”, “I have experience in Excel” and so on.
  3. Do not block out more than 30 years past the dates of those experiences, unless you really did them. Something like “From 1981 to 1995, I was a part-time nurse at a nursing home” will work fine
  4. Block out as much of the dates from your resume as you can, and focus on verbs instead of numbers
  5. Have a good title? GREAT! It will be that much more clear whether or not the reader wants to learn more about you. If possible, add your own flair to it
  6. Tell them what they need to know in about 2 sentences or less
  7. Make sure your email address is right there where they can find it

How to write a Medical Administrative Assistant Cover Letter:

  1. Use action verbs and refer to a specific position that you are applying for in the cover letter.
  2. Identify your key skills and past experiences relating to the job post.
  3. Use email address as contact information with the same spelling and capitalization of your resume.
  4. Address the cover letter to an actual person who is involved with the hiring process, such as a department supervisor or manager, Human Resources Director, or CEO; no generic addresses (e.g., To Whom it May Concern).
  5. Always keep your cover letter brief and to-the-point.
  6. State your contact information and phone number, including area code.
  7. Thank the reader for their time and attention.
  8. End with something of value that would make you more memorable to the reader. Examples include, “I look forward to hearing from you!” or “Please feel free to contact me regarding this job opportunity.”

Key Takeaways:

  1. Always customize. You are unique; your resume needs to reflect that.
    2.Use bullets to break up information and emphasize key points.
    3.Include relevant keywords and phrases throughout your resume, especially in the Quantitative Summary.
    4.Choose a conservative, professional font like Times New Roman or Calibri for maximum readability and impact.
    5.Make sure your contact information is easy to find, and use a reliable email address!
    6.Finish your resume with a professional summary to tailor it to particular industry or position.
    7.Before you hit send, have someone you trust look over it for spelling and grammar errors.
    8.If applying for a job outside of the medical industry, make sure your resume is formatted properly!