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Sales & Service Manager
As a sales-driven and highly motivated manager with over 16 years experience in the automotive industry, I am now seeking a senior role, where I can utilise my advanced sales, customer service and negotiation skills. My excellent commercial knowledge, attention to detail and the ability to identify and develop opportunities through strategic thinking and the delivery of exceptional levels of service encourage repeating business.
- Customer Service
- Problem Solving
- Time Management
- Account Management
- Main objective is to increase workshop turnover in the function of service manager in providing repair estimates and advise customer about required repair
- Increase significantly returning customers and increase the amount of new customers trough referral networking which resulted in a monthly turnover increase by approx 30%
- Final quality control on finished repairs as well handling all managerial day to day activities like follow up, time management and pickup and delivery service
Key Account Manager
- Managed and supervised all activities for aftermarket division from key account management, new customer acquisition, logistic marketing & product development
- Secured the supply chain situation by implementing another vendor
- Closed successfully the supply deal with another Tier 1 company
- Managed the successful sale of automotive brands of INA front drive components, LuK clutches, and FAG bearings across Saudi Arabia
- Increased brand and distributor awareness in Saudi Arabia
- Successfully introduced a new aftermarket brand from Schaeffler in Saudi Arabia car market
Parts Sales Manager
- Handled the procurement of special parts upon customer request, like ballistic glass, run flats etc.
- Managed the successful implementation of a parts dealer network in 4 countries with increased demand to reduce potential risk of down time on armoured vehicles
- Acted as the main point of contact for a range of stakeholders from varied backgrounds, including private clients, military, government institutions, fleet, and security companies for all spare parts enquiries
- Implemented and managed a range of successful new sales and marketing strategies which delivered an increase in sales and market share crossing 2,0 Mio. US annually in responsible market
- Maintained strong working relationships with clients through face to face meetings, delivery of high quality service and effective resolution of any issues
- Successfully account managed a number of key clients which resulted in a 25% turnover increase within a period of 2 years
Masters in Business Administration
High School Diploma
Career Expert Tips:
What Should Be Included In A Sales Manager Resume?
When it comes to writing a successful sales manager resume, there are certain elements that must be included to maximize your chances of landing an interview. A well-written sales manager resume should include a summary that quickly outlines your experience, skills, and areas of expertise as they relate to the job. Next, it should include a section that outlines your career history, highlighting your accomplishments and emphasizing your relevant skills. Finally, a sales manager resume should include a section detailing your educational background, any certifications you hold, and any professional or industry-related affiliations that may be of interest to potential employers.
Your summary section should be concise and to the point, outlining your overall experience in a few sentences and demonstrating your ability to manage and lead a team. When listing your career history, be sure to emphasize your successes and accomplishments to give employers an idea of your potential as a sales manager. When detailing your education, make sure to include any relevant degrees, certifications, or licensing that may be necessary for the job. Finally, if you have any current or past professional affiliations, be sure to include them on your resume as they can help give you an edge over other applicants.
By including all the necessary elements in your sales manager resume, you will be able to make an excellent first impression and stand out from the crowd. A well-written resume is an essential step in the job search process and will be essential when it comes to landing an interview.
What Skills Should I Put On My Resume For Sales Manager?
Having the right skills on your resume is essential if you are applying for a job as a sales manager. As a sales manager, you will be tasked with managing a team of sales professionals and making sure that they meet their sales goals. As such, it is crucial that you have the right skills to be a successful sales manager.
Some key skills for a sales manager to have on their resume include leadership, communication, problem-solving, and negotiation. Leadership is essential in any managerial role, and you should showcase your ability to lead a team in the workplace. Communication is another key skill for sales managers to have, as they will need to be able to communicate clearly and effectively with both their team and clients. Problem-solving is also a vital skill, as a sales manager will need to be able to find ways to overcome challenges and obstacles in order to reach their sales goals. Lastly, having strong negotiation skills is also important for a sales manager, as they will need to be able to negotiate deals with customers and clients.
In addition to these key skills, a sales manager should also emphasize any experience they have in sales, customer service, and product knowledge. Having a background in sales is an invaluable asset in a sales manager role, as it provides the candidate with an understanding of the sales process and the ability to teach it to their team. Customer service experience is also important, as a sales manager will need to be able to provide excellent customer service in order to keep customers coming back. Finally, having product knowledge will help a sales manager understand the products they are selling and be better able to serve their customers.
What Is The Job Description Of The Sales Manager?
The job of a Sales Manager is to foster relationships between customers and the company, maintain a robust sales pipeline, and drive sales goals and targets. As a Sales Manager, you’re responsible for developing and implementing successful sales strategies, overseeing sales team performance, and ensuring customer satisfaction. You must also be adept at forecasting, budgeting, and reporting on sales trends.
A Sales Manager’s duties include monitoring sales progress, tracking sales performance metrics, analyzing customer data, and providing feedback to the sales team. You will also be responsible for developing and managing sales goals and objectives, managing relationships with vendors and customers, and promoting sales products and services. It is also important for you to maintain a positive attitude and motivate your team to perform at their highest level.
In addition to sales strategy, you will also need to have excellent communication, problem-solving, and leadership skills. You must also have strong interpersonal abilities, as you will be working with a range of people, such as sales representatives, customers, and executive staff. Additionally, you must be able to identify trends and identify new opportunities in the market.
In order to be successful in this role, you must possess a comprehensive understanding of sales, marketing, and customer service. You must be organized, detail-oriented, and have the ability to prioritize tasks and manage multiple projects. Furthermore, you must have a strong work ethic, be a team player, and have the ability to take initiative.
As a Sales Manager, you must be highly motivated and driven to achieve your company’s goals and objectives. You must be able to build trust and relationships with customers, maintain customer loyalty, and ensure that your team meets their sales goals . Additionally, you must be able to develop and implement strategies that will maximize sales and increase customer satisfaction. You must also be able to analyze market trends and identify new opportunities for growth. Lastly, you must be able to provide training and guidance to your team, and be able to effectively communicate with other departments and executive staff.
What Is A Good Objective For A Sales Manager Resume?
When it comes to writing a resume for a Sales Manager position, one of the most important elements to consider is the objective statement. This is a brief summary of your professional goals, highlighting your skills and experience in the specific area you are applying for. A good objective statement can be the difference between an impressive resume and one that is quickly overlooked.
The objective statement should be an affirmative and confident statement that expresses your ambition and goals. For a Sales Manager position, you should emphasize your ability to lead, motivate and develop a sales team, and focus on achieving targets. Your objective should be specific to the role and should include any relevant experience you have.
In addition to emphasizing your ability to lead a sales team, you should also include any qualifications or certifications you have that are related to the position. This could include a Bachelor’s degree in business, marketing or any other related field, or a diploma in sales or customer service. You should also include any sales awards or other accomplishments that you have achieved.
Finally, you should also demonstrate your commitment and enthusiasm for the role. This could include a brief summary of your experience in the sales industry, or any other types of relevant experience you have.
Ultimately, when crafting an objective statement for a Sales Manager position, you should focus on highlighting your ability to lead and develop a team, your qualifications and certifications, and your commitment and enthusiasm. With a well-crafted objective statement, you can create an impressive and compelling Sales Manager resume that will help you stand out from the competition.
What Are The Career Prospects In The Sales Manager?
The career prospects for a Sales Manager are quite impressive, especially in highly competitive industries. Sales Managers not only have the opportunity to work with clients, but also have the ability to lead successful sales teams. With a solid foundation of business acumen, communication skills, and customer service experience, Sales Managers are well-equipped to make a significant impact in their respective organization.
A Sales Manager is typically responsible for leading and managing the sales team of an organization. This includes setting goals and objectives, setting sales targets, and providing feedback and support to their sales representatives. They may also be responsible for developing sales strategies and implementing them, as well as developing customer relationships and maintaining customer satisfaction.
Sales Managers have the potential to move up in their companies, as well as to become successful entrepreneurs. With the right skills and knowledge, Sales Managers can even become business owners and establish their own businesses. This is often a great way to make a name for oneself and to have complete control over one’s career prospects.
For those with the necessary qualifications, there are a number of potential career paths for a Sales Manager. From working in large corporations to small businesses, or starting their own venture, Sales Managers have the potential to build a successful career. Additionally, jobs related to sales, such as customer service, marketing, and public relations, are often held by Sales Managers, giving them the opportunity to gain more experience and explore different areas of the business.
Overall, the career prospects for a Sales Manager are promising and there are a number of opportunities that can be pursued. With the right determination and dedication, Sales Managers can move up the ladder in their respective organizations, become successful entrepreneurs, and even establish their own businesses.
Key Takeaways for an Sales Manager resume
As a sales manager, your resume should reflect your strong sales expertise, organizational skills, and the ability to multitask. To stand out in the competitive job market, make sure to write a resume that is easy to read and includes the key elements that make you an appealing candidate.
When writing your sales manager resume, highlight your accomplishments, customer service skills, and any technical or industry-specific knowledge. Make sure to include any awards or accolades you have earned as well as any certifications or educational programs you have completed.
Your resume should also showcase your experience in sales management. Include any relevant numbers, such as the size of the teams you have managed, the number of sales you have completed, or the number of customer relationships you have established.
It is important to demonstrate your communication skills with a well-written resume. Highlight any public speaking experience, as well as your ability to manage a team and lead meetings.
Finally, make sure to list your computer skills, as technology plays an important role in sales. Include any software programs you are familiar with, as well as any experience you have with customer relationship management (CRM) systems.
By emphasizing your experience, skills, and accomplishments, you can create a sales manager resume that will help you stand out to employers. With the right resume, you’ll be well on your way to landing the job of your dreams.
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