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Administrative team member with strong history of providing top-notch clerical Efficient support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
- Data entry
- Customer/Client relations
- Travel planning/administration
- Correspondence distribution
- Expense reimbursement
- Meeting planning
- Resolving discrepancies
- Security awareness
School visits to promote, present and sell Pearson’s print books to LTSM coordinators, teachers, principals, deputy principals and ICT coordinators.
School visits to promote and present MyPedia to LTSM coordinators, teachers, principals, deputy principals and ICT coordinators. Find out which e-learning material they are using and if they have infrastructure for e-learning. Sell e-learning and MyPedia learning solutions.
Supervise warehouse temp staff. Receive stock/books from main warehouse, check and count them. Pack stock/books according to school lists, subjects and temp representatives. Update spreadsheets of all books/boxes collected by temp representatives. Count and check all books from temp representatives at the end of the promo drive. Assist with vehicle allocation for temp representatives.
School vistis to promote, present e-learning solutions to LTSM coordinators, teachers, principals, deputy principals and ICT coordinators. Find out which e-learning material they are using. Sell Digikit solution and explain how it can improve teaching and learning.
Business Development Coordinator
Assistant to the Student Recruitment Manager, Student Relationshiop Manager, Higher Educations Consultants and Student Advisors. CRM (SalesForce superuser). Liaison between the sales, marketing and academic departments. Set interviews for the Recruitment Manager and Student Relationship Manager. Keep up to date with all communicationa nd training. Set up presentations as required by the team. Process travel claims, make travel arrangements for the team, and also organize events.
Business Courseware Assistant
Assistant to the Business Courseware Manager. Compile development and quality assurance contracts. Proofread and manage document versions as well as study materials in hard copy and online. Liaise with editors regarding changes to be done on study materials. Capture and consolidate data from lecturers and students evaluations. Compile campus statistics, process monthly contractors payments. Provice excellent customer service to both internal and external clients.
Assistant Creditors Clerk
Timeous processing and payment of supplier invoices. Attend to all creditors queries. General administrative duties.
Customer Service Consultant
Capture orders, quotations, returns and tenders. Print quotations and email them to the accounts department. Attend to customer queries. Liaise with colleagues at the warehouse regarding customer queries.
Key Skills for Effective Secretaries & PA’s
VIP Premium User
VIP Payroll Phase I & 2
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