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Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
- Communications and media
- Time management
- Customer and personal service
- Events and Campaigns
- Multi channel Advertising
Senior Account Executive
Havas Riverorchid Co.,Ltd.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
- Select products or accessories to be displayed at trade or special production shows.
- Consult with brand or client to arrange promotional campaigns in all types of media for products, organizations, or individuals.
- Currently handling Wave Money, Wave Pay and Chang beer in term of creative, brand communication for both digital and traditional.
Mango Advertising Company
- Work closely with clients in the development of digital and traditional brand strategies.
- Perform deep dives into the competitive marketplace and client companies to identify opportunities; develop, present and negotiate proposals; and manage delivery of integrated campaigns.
- Launched Client thematic and product campaign and also loyalty program including TVCs.
- Execute and amplify winning Market Activation Plans (MAPs) in the context of the consumer, shopper, expert, trade and competitive set. Output clear local activation calendars to be deployed to attain growth priorities in sales and shares.
- Review advertising trends, consumer surveys, and other data regarding marketing of goods and services to determine the best way to promote products.
Business and IT
San Jose State University
- Graduated with first-class honours
Career Expert Tips:
What should be included in a Account Executive Resume
When writing a resume for an Account Executive position, there are certain elements that should be included to present your experience, skills, and qualifications in the best light. These include a professional summary of your background, a detailed list of your job history and relevant professional experience, a section demonstrating your technical and soft skills, and any special certifications or qualifications.
Your professional summary should briefly explain your work history, your current position and responsibilities, and any successes or awards you have achieved in your career. Emphasize your achievements and show that you are confident in your ability to take on new challenges.
Your job history should have detailed descriptions of the positions you have held, the companies you worked for, the time period and duration of your employment, and the duties you performed. You can also list any additional responsibilities that you took on outside of the regular job description, such as mentoring and coaching new team members. Make sure to provide examples of how you exceeded expectations and added value to the organization.
Your skills section should list any technical and soft skills that you can bring to the role. Include any awards or accolades you have achieved and any training or certifications you have completed. Be sure to list any special software or systems you are adept at working with.
Finally, any additional qualifications can be added to the end of the resume. This could include a section on any volunteer or charity work you are involved in, or any memberships or affiliations that demonstrate your commitment to the organization.
By including all of these elements, a well-crafted Account Executive resume will be sure to capture the attention of potential employers and help you get the job you are looking for.
How do you list Account Executive skills on a resume?
Having the essential skills to be an Account Executive is essential for success in this role. A resume for Account Executive position should highlight the most important qualifications that a potential employer is looking for. To ensure that your resume stands out from other applicants, it is important to carefully list the skills and qualifications you have that make you the perfect candidate for the position.
When listing your Account Executive skills on a resume, be sure to focus on the ones that are relevant to the job and the company you are applying to. It is also important to mention specific achievements and successes that you have had in the past that are related to the job you are applying for. For instance, if you have experience in customer service, sales, or problem-solving, then it may be beneficial to mention this on your resume. You should also highlight any specialized training or certifications that you have that are relevant to the position.
When listing your Account Executive skills, it is also important to include technical skills and computer proficiency. This includes your proficiency with spreadsheets, databases, and word processing. It is also important to include knowledge of industry-specific software, such as QuickBooks and SAP, as this can be beneficial for the position.
Finally, it is important to include soft skills on your resume, such as communication skills, organizational and time management skills, and problem-solving abilities. Soft skills are essential for Account Executive positions because they are responsible for the success of the team and the organization. By highlighting these skills on your resume, you increase your chances of standing out from other applicants and getting an interview.
Account Executive Roles and Responsibilities
Understanding the Role
The Account Executive, or “AE” as they’re often referred to, is the main point of contact between the client and the company. They are responsible for managing client relationships, building new business opportunities, and ensuring the company delivers on its commitments.
Client Relationship Management
Account executives build and maintain strong, long-lasting relationships with clients. This involves understanding their needs, addressing their concerns, and delivering solutions that exceed their expectations.
Sales and Business Development
A significant part of an AE’s role involves sales. This includes creating and presenting sales proposals, negotiating contracts, and closing deals. Their ability to successfully drive revenue growth is essential for the company’s success.
Account executives often work closely with various internal teams such as marketing, product, and customer support. They need to relay client feedback and insights to these teams to help improve products or services.
Account executives develop and execute strategic plans to grow accounts and meet sales targets. They need to understand market trends, identify opportunities for growth, and align their plans with the company’s goals.
Account Executive Resume Format
Start with a Strong Summary
The resume should begin with a compelling summary that captures your sales acumen, relationship-building skills, and ability to meet targets. Be sure to emphasize major achievements or notable projects that demonstrate your capabilities.
Detail your Experience
This is the heart of your resume. Under each job title, list your roles and responsibilities in bullet form, beginning with your most significant achievements. Be sure to quantify your results wherever possible, such as the percentage by which you increased sales or the size of accounts you managed.
- Managed and grew a portfolio of 50+ key accounts, resulting in a 30% increase in annual revenue.
- Collaborated with marketing and product teams to develop a new product feature, which boosted customer satisfaction by 20%.
Showcase your Skills
Highlight the essential skills that make you a top-notch account executive, such as relationship management, negotiation, strategic planning, and sales expertise. Also, include any relevant soft skills, like communication, teamwork, and problem-solving.
Include your Education
List your educational qualifications, including any degrees or certificates you’ve earned. If you’ve taken any courses related to sales, business, or marketing, be sure to include those as well.
Account Executive Job Description
A typical account executive job description will include the following:
- Building and maintaining strong relationships with clients
- Identifying new business opportunities and growing existing accounts
- Negotiating contracts and closing deals
- Collaborating with internal teams to improve products or services
- Developing and executing strategic plans to meet sales targets
To excel in this role, candidates must have excellent communication skills, a knack for building relationships, a strategic mindset, and a proven track record in sales.
What are the Career Prospects in the Account Executive?
Account Executives are the key players in the sales process, providing support and guidance to sales teams and clients. These professionals have a strong understanding of the customer’s needs and have the ability to negotiate, mediate, and strategize on their behalf. The career prospects for Account Executives are quite positive, as they are in high demand due to their ability to represent the company in a professional and organized manner.
An Account Executive’s day-to-day activities include identifying new opportunities, negotiating and closing deals, and helping clients achieve their business objectives. They are also responsible for developing relationships with key stakeholders and customers, as well as developing and executing sales strategies. To be successful in this role, one must have exceptional communication, problem-solving, presentation, and negotiation skills.
The job outlook for Account Executives is strong, with the U.S. Bureau of Labor Statistics predicting job growth of 7 percent between 2018 and 2028, faster than the average for all occupations. The median pay for Account Executives in 2019 was $104,760, with the highest 10 percent earning more than $166,400.
In order to increase their chances of being hired as an Account Executive, individuals should have a Bachelor’s Degree in Business or a related field and have at least three years of experience in sales, marketing, or customer service. In addition, they should possess excellent customer service and negotiation skills, as well as a strong understanding of the customer’s needs and wants.
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