Administrative Assistant Resume Sample

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Gina Malacic

Administrative Assistant


Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Strong and fast, hands-on learner with an extensive background in interacting with multiple cultures and ethnic groups. Driven by empathy and consistent personal growth, with both management and leadership qualities, experience and training.


  • 10 key
  • 60-80 wpm
  • 15yrs Customer Service
  • MS Word/Excel
  • Quickbooks & QuoteSoft
  • Multi-line phone
  • Inventory/Office Administration
  • Detail-Oriented
  • Fast, hands-on learner

Work Experience

Administrative Assistant

Ductworks, INC


  • Greet customers and ascertain what each customer wants or needs. Consistently monitor and keep up with Company emails, Efficiently monitor a multi-line phone system to take orders, answer questions and relay messages. Operate office machines, including but not limited to, computers, copiers, printers, faces, etc. Regularly keep notes, create charts, maintain records and update department training guides, using specific programs and applications, such as MS Word and Excel.

  • Create, edit and process Estimates and Invoices according to guidelines, using specific billing programs and applications, such as Quickbooks. Compute sales prices, total purchases, etc; receive and process cash or credit payments. Help maintain inventory. Consistently update proper signage and display, according to guidelines and safety standards.

  • Combing thru specifications for each new job received. Reading and deciphering Blueprints to highlight the correct areas and record the correct items required regarding each new job, according to guidelines and regulations, using specific construction programs and applications, such as QuoteSoft FabShop. Compile all raw data and reports needed to submit finished job. Maintain records and reports, dated and current, related to bids and sales.


Express Employment Professionals

Sep 2019

  • My Annapolis Office
  • Elements Therapeutic Massage

Store Associate


Mar 2019


HS Diploma

San Jose State University

Jun 2007

Commercial Photo/Media/Marketing

Northeastern University

Deferred – Completed 1yr coursework towards Assoc. in Arts


  • English
  • French
  • Arabic
  • German

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