Billing Representative Resume Sample

Are you a Billing Representative by profession and looking for an exciting career? We have good news for you! use our professional Senior Billing Representative Resume Sample. You don’t have to start writing from scratch. Just click “Edit Resume” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more resume samples.


Rachel Frank

Billing Representative




Focused and dedicated Customer Service representative with experience in insurance verification and medical billling. Motivated in exceeding quality standards and providing services to the highest caliber.



  • Knowledge of Billing & Collection procedures
  • Strong attention to detail
  • Self-Starter & Self-Motivated
  • Dependable, Adaptable & Flexible
  • Ability to prioritize and manage multiple responsibilities
  • Strong knowledge of Microsoft Office programs
  • Compassionate and Caring demeanor
  • Ability to prioritize & meet deadlines
  • Strong work ethic & highly productive
  • Outstanding written & Verbal communication skills


Work Experience


Billing Representative

Southern Ambulance Service



Distribute internal mail, messages and external mail. Correspond with patients, third-party payers, and insurance carriers on past due accounts. Assign proper condition codes/ICD-10 codes/procedure codes into the billing system. Review and correct all billable claims and document in account notes action taken. Follow up on claim status – rejection, denial and resolution. Organize and maintain files and databases in a confidential manner.

Case Manager

Paulk Clinic

Jan 2018


Handled pre-suit personal injury claims from inception to settlement. Analyed insurance claims for completeness and obtained any missing information.Performed various billing and collection actions including contacting insurance companies by phone, correcting and resubmitting claims to various third-party payors. Applied payments and adjustments to patient accounts. Performed back-end and revenue cycle processes including billing, posting of payments and followed-up on pending claims.

Front/Back Office Assistant

Griffin Wellness Clinic

Feb 2017


Welcomed patients and visitors by greeting them in person or on the telephone.Identified patients by date of birth and name in computer system and created new account if patient is not in system. Identified payer sources, verified insurance eligibility, financial status and assigned correct payor type. Verified if prior authorization from insurance is required. Called “no show” appointments to reschedule and made appropriate notations in Practice Management System and send letters when necessary.





San Jose State University

May 2009





  • English
  • French
  • Arabic
  • German

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

Guide to Write a Billing Representative Resume

Many people are looking for a job in the billing department of a business, and how do you get the attention of those hiring? You need to be able to convince that employer that you are worth hiring. One way is with your resume. You want to make sure it’s formatted well, polished, and conveys your qualifications clearly.

You only get one chance to make a first impression; you need to make it count. When looking at your resume, potential employers focus on the information in the first two or three paragraphs of your resume. This is where you will really make an impression. Here are some tips for what you can say in these short sections:

Summarize your qualifications and experience in one sentence. Make sure the sentence doesn’t lose valuable information by running too long.

Billing Representative Job Description:

The billing representative position is one where the candidate will be answering calls from both internal and external customers. The representative will need to have excellent communication skills, be able to listen as well as talk and be able to work well with others. On a daily basis, the billing representative will handle customer service issues that arise from product sales as well as service calls. The employee may also go into the field on a regular basis to check and make sure that products are working properly.

Responsibilities of a billing representative:

  • Answer inquiries from customers
  • 2. Handle customer service issues through written correspondence
  • Collect and review company information to make sure all product sales are being conducted within the company guidelines on a timely manner
  • Make changes to existing product orders and add new products to the sales floor
  • Follow up on customer claims that are paid
  • Recognize that sometimes people need help to order products
  • Maintain data records on all inquiries and complaints that were handled in an appropriate manner, and cross-check them with the other employees who handled the same type of issue or complaint(s) to ensure accuracy
  • Provide new customers support regarding product and service sales
  • Help install and repair products that are sold in the shop
  • Work with co-workers to set up new services, or provide assistance with existing services

Tips to Write Billing Representative Resume Summary:

  • The first paragraph should include your full contact information, including your name, email, address, and phone number.
  • Describe any positions you’ve held previously in this industry or similar ones. You can find job descriptions for industries at your target company on the Internet at sites such as
  • Talk about any affiliations you have with organizations, such as professional associations, trade groups, or educational institutions. Include any offices you’ve held and awards received.
  • In the last sentence of this section, say that your resume is attached and list the name of your file (e.g., “John Smith –Resume”) in Microsoft Word or another word processing program.
  • If you have a copy of the job posting in front of you, include the number of years and months you match up to each requirement, such as “3 years experience” or “1 year experience.

Top 15 Must-have Billing Representative Skills on Resume:

Here is the list of Skills and Competencies:

  1. Computer Skills:
  2. Statistical Analysis:
  3. Mathematics/Accounting:
  4. Troubleshooting:
  5. Analytical Thinking :
  6. Listening Skills :
  7. Interpersonal Communication :
  8. Public Speaking:
  9. Time Management:
  10. Problem Solving Skills:
  11. Writing Skills:
  12. Critical Thinking Skills:
  13. Teamwork & Leadership Skills
  14. Customer Service
  15. Sales

Billing Representative Education Qualification:

The typical educational requirement for a Billing Representative position is a high school diploma or GED. Some companies may prefer to hire candidates who are currently attending college in pursuit of a bachelor’s degree in business, finance, or accounting. The more education you have, the better chance you’ll have of getting a job as a Billing Representative. Of course, you’ll need to tailor your resume and cover letter to show that you have the most education possible.

Billing Representative Interview Tips:

  • Practice answering basic interview questions in advance of your interview, and think about each question and how you might respond.
  • Jot down notes about why you want to work for the company ahead of time so that you can include them in your response.
  • Practice giving a short answer to the questions to avoid confusing yourself with unimportant and boring details.
  • Make sure that you know the name of the person in charge of hiring at your interview. This person will be making decisions about your job offer, so asking for this person’s name could make him or her more inclined to hire you over someone else.
  • Ask questions about things you don’t understand during the interview, and ask your interviewer if any clarification is needed before you leave.
  • Use the opportunity to show your enthusiasm for the position and to learn more about the company.
  • Behave professionally during the interview and follow through on information you’ve been given by your interviewer.
  • Never discuss money issues, such as how much you have been earning in previous jobs or how much you expect to earn at this job, until after you have already been offered a job.
  • Think about what kind of things could go wrong during your interview, and then be prepared to handle them if they do arise.

Tips to Write a Billing Representative Resume with no experience:

  • Always start your resume with an Objective
  • Put your contact number and email address at the bottom of the Resume
  • Include your Education Dossier (Certifications, Diploma, Degree)
  • Put a generic job title on top of the resume.

When you are new to any industry or job, you need to mention your skills and ability in order to show the employer that you have the potential for success. Use these skills in the present tense (e.g., “I can demonstrate excellent customer service skills. I am able to anticipate customer needs, and I respond immediately. I always strive to exceed customer expectations”).

Listing out your skills and abilities in this manner will give employers a sense of how you have put forth the effort to demonstrate that you have the potential for success. Moreover, listing out your skills and abilities will help indicate to employers exactly how you are capable of doing the job at hand.

Tips to Write a Billing Representative Cover Letter:

  • Give a background of what you have done in the past.
  • Don’t forget to mention your skills and abilities.
  • Say why you want to work for the company.
  • Give contact information so the firm can contact you later.

Always make sure that your Cover Letter is also personalized, which means that it should be specific to the job at hand and will highlight how you are capable of doing a certain job. This also helps you get the interview and an interview is one of the most important steps on your way to achieving success.

It is generally important to get the attention of the hiring manager. This is done by firstly considering any previous assignments performed along with a valid cover letter. It is best to have an idea of what the company does and what they are looking for in their employees.

The writing of a cover letter should be specific to how you can contribute to the company or organization along with reaching out on a personal level for them.

Final conclusion:

Hopefully, this article has helped you decide what your next step will be for a cover letter or resume. You may want to follow up with some more research to find out more information about the company that you are applying for and what exactly they are looking for in their ideal candidate. This is also a good time to start thinking about other supporting documents that will accompany your resume as well.