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Richard Scott

Field Service Specialist

Summary

  • Key Player in the Power Generation Industry and the Oil & Gas industry. Start with Roving Gang as Offshore Mechanic at Malaysia and Brunei- Offshore Field on rotation basis 28/28, and switch to Operation Department as Balance Of Plant Technician > Gas Turbine Technician >Steam Turbine Technician > Control Room Technician.
  • Certified Generator Winder Specialist for GE / Alstom / ABB / GEC / GE ALSHTOM Generator’s

Skills

  • Gas Turbine and Steam Turbine operation (CCGT) and maintenance – Alstom/ ABB and GE machine
  • Oil & Gas Operation – Upstream process ( WHCP & Xmas Tree ) , Gas Compressor Platform and Sattelite Platform
  • Field Rotor and Generator Winding
  • Mechanical Rotating Equipment Gas Turbine HDGT, Aero Gas Turbine and Gas Compressor – Oil & gas industry – Erection and Maintenance.
  • Water Tube Boiler – 2 Pass Boiler Superheater Steam / Pakage Boiler ( A, D Type )
  • Pakage Fire Tube Boiler
  • Gas Processing Plant
  • CCGT Cogen

Work Experience

Field Service Specialist – Generator Winder

PW-PGS Power Generation Services, 11 North Buona Vista Drive Tower 2, The Metropolis Singapore 01 138589, Singapore

Present

  • The Onsite Winder for GE Power Services is responsible for rewinding, overhaul and refurbishment of Generators and equipment on site within workshops in accordance with approved instructions. Generator experience to include but not limited to dismantling, rewinding, brazing, insulating, bracing, re-wedging, working with epoxies, retaining ring removal and refitting. Operating Mobile Equipment, Tools and Machinery efficiently and accurately Maintenance of clean work areas, machines and equipment

OFFSHORE MECHANIC – Rotation Basis 28/28

SPIE Oil & Gas ASP (Brunei) Sdn.Bhd – Campion Field

Jul 2013

  • Maintenance and troubleshooting on Rolls-Royce Gas Compressor packages including RB-211 gas turbine engines, RT56 and RT62 Power Turbines, and Compressors as well as package support equipment’s including Gas Generator Lubrication Systems, Hydraulic Starter Systems, Power Turbine & Compressor Lubrication Systems, Fire and Gas Systems and Seal Gas Systems

 Experience in rotating equipment daily maintenance (preventive and corrective maintenance) and engineering support
Able to demonstrate the ability to assess adhoc /daily issues and make effective recommendations/actions

Turn Around/Shut Down / Pre-commission and Hot Commissioning
Lead and participate in various major TA activities. Job completed with no rework and LTI recorded:
i. Gas Generator Change Out for Rolls Royce RB211 and GE LM2500
ii. Gearbox Bearing Inspection/Change Out for MAAG SG-470-5 and Nippon 16HSAD
iii. Compressor Bundle Change Out for Rolls Royce RC6-3B

Continues Improvement

  • Demonstrate CI initiative by reducing operating cost:
  • Performed 8K PM for Gas Generator (Solar C40, Rolls Royce RB211 and GE LM2500)

Offshore Mechanic – Rotation Basis 28/28

FREELANCE WORKER – Kerteh / Labuan / Miri offshore Field

Dec 2011

  • All activities can be either onshore or offshore for Oil & Gas and Power Generation customers, such as Petronas, ExxonMobil, Shell, Talisman, TOTAL, Nippon Oil, Unicol, Chevron, PTT Thailand, Murphy Oil, Newfield, HESS, Niigata, Samsung, Malaysia Shipyard, SIME Engineering.
  •    Maintenance and troubleshooting on Rolls-Royce Gas Compressor packages including RB-211 gas turbine engines, RT56 and RT62 Power Turbines, and Compressors as well as package support equipment including Gas Generator Lubrication Systems, Hydraulic Starter Systems, Power Turbine &Compressor Lubrication Systems, Fire and Gas Systems and Seal Gas Systems.
  • Installation, commissioning, start-up, Troubleshooting and retrofits of Gas Turbines PGC (Centrifugal compressors /alternators) and packages at Onshore and Offshore platforms. 
  • Working as a team to carry out complete site management and project execution of Gas turbine packages with process gas compressor and generator sets offshore and onshore platforms.
  •  Ensure to follow company HS&E / Customer HSSE or QHSE policy/ procedures to maintain safety on site to avoid any harm/injury to personal / equipment.
  •   Plan and complete the installation, commissioning and start-up activities of gas turbine and driven equipment as centrifugal gas compressors, alternators and auxiliary units like seal gas skid, Fuel gas conditioning skid, Mineral lube oil system and Synthetic lube oil system, motors and another auxiliary.
  •  Meets assigned task requirements in a timely manner with minimal error and supervision.
  •  Strives to achieve and continuously improve customer satisfaction. Has an understanding of effective Team Communication with co-workers in all levels of the organization
  •   Job activity also involves onsite preventive maintenance, inspection, overhaul, troubleshooting of complex technical problems.
  •  Advice customers on issues related to parts inventory, retrofits for old systems and maintenance schedule.
  • Ensured proper installations through accurate reading of blueprints.

Operation Technicain

Manjung Power Plant – 3×700 MW Coal Fire Perak Malaysia

Jan 2004

  • Responsible to overseeing and coordinating the operation of the equipment and maintaining the safety and the efficiency of the power plant and auxiliary plant at control room.
  • To apply the safety rules and procedures in Company in accordance with the quality management in the Company to support the safety and smooth operation of Power Plant.
  • To control the operational shift of Power Plant in all circumstances to maintain the availability of Power Plant.
  • To monitor and guide all required activities for equipment.
  • To investigate and to provide the solution arising to the Plant (trouble, abnormal operational condition, danger sign) and provide the solution to be followed up to support the continuity and availability of Power Plant.
  • To prepare Faults Report from force stage and to prepare and also to review the quality and accuracy of the required information to be reported to Maintenance Department for further corrective action.
  • To publish Permit-to-Work and isolation accurately and timely-manner for the continuity and Power Plant maintenance.
  • To ensure the accuracy and completeness of Plant Quality Records which has been completed to ensure all Power Plant activity is documented.
  • To ensure the achievement of relevant procedures and Work Instructions at Quality Management System during conduct the daily works following Management Standard.
  • To make daily report, work order, and record the usage of the material in conducting the work to support the continuity of operational and maintenance of Power Plant.

 

Education

CERTIFICATE: Field Rewind/Repair 16-2 GSC

San Jose State University

  • GN200 – Field Rewind – Conventional & Radial
  • GN201 – Field Rewind – Diagonal Flow        
  •  GN202 – Rewedging              
  • GN204 – Wedge & Rotor Dovetail Grinding
  • GN206 – Retaining Rings – Spindle Mounted
  • GN208 – Retaining Rings – Body Mounted
  • GN214 – Field Terminal Stud Seal Replacement
  • GN226 – Flexible Main Lead              
  • GN228 – C-Coil Field Winding           
  •  GN304 – Braze Field Coils and Connections
  •  GN305 – Fabricate Field Leaf Connectors

CERTIFICATE: Generator Advance Brazing

Northeastern University

  • GN300 – Braze piping, Teflon hoses – Liquid cool.
  • GN302 – Braze stator leaf connection.
  • GN303 – Braze strand to strand connection.
  • GN310 – Braze liquid cooled series loop – 2-speed torch.
  • GN322 – One shot brazing.

CERTIFICATE: Generator 101/102

Arizona State University

  • GN 144: Strip Insulate Series Loops
  • GN 104: Liquid Cooled Rewind
  •  GN 114: Bar Replacement Liquid Cooled
  • GN 120: Rewedge Liquid Cooled         
  •  GN 130: Enwinding Blocking & Tying               

Project

Winding Project – GE / Alstom / ABB / GEC / GE ALSTHOM

Stator and Field Rotor – Rewinding / MI

Present

  • Segari Energy Venture, Lumut Power Plant (GT 23 – SY0050561) Stator Rewind 17th Jun until 17th August 2018.
  • Rojana Fast Stator Rewind (Alstom T214-234, unit GTG2, Generator Series No SY0051218) Rojana Power Thailand, 20th April until 15th May 2018.
  • Electricity of Vietnam, Phu My Power Station Ba-Ria Vung Tau Vietnam – Fast Stator Rewind GVPI Bar (50WY21Z-092LLT) 22rd January Until 15th March 2018.
  • Kuala Langat Power Plant (KLPP) Malaysia – GVPI Fast Stator Rewind (Generator Type – 50WY21Z-092LLT) 27th November 2017 until 14Th January 2018
  • TAIWAN POWER COMPANY, TAICHUNG POWER STATION, TAICHUNG HSIEN – Field Rewind – #2-unit 280T177 + TIL1292. (10th September until 4th November 2017)
  • Tohoku Electric Power – Hachinohe, Japan (Gas GE 324, unit 1, Series No339X229) MI
  • Mekong Energy Pte Ltd, Phu My Vietnam – Hydrogen Cooled Generator No.339×204 and Hydrogen Cooled Generator No.290T626 # 2unit stator rewedge.5th July until 31st July 2017.
  • Shanghai Cao Jing Co-Generation Company Limited, Caojing China – Generator 337×568 Rotor (Partial Rewind & Field Terminal Studs Replacement) June 2017
  • ENKA Power Adapazarı, Turkey – 337×528 Hydrogen Cooled Generator / End winding Repair & Blocking & tying – May 2017
  • PT PAITON ENERGY, PAITON POWER PLANT – 280T330 Liquid Cooled Generator Stator rewedge – 24th April to 30th April 2017
  • PT PAITON ENERGY, PAITON POWER PLANT – Liquid Cooled Generator Stator rewedge – 24th April to 30th April 2017

Languages

  • English
  • French
  • Arabic
  • German

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Exploring the Role of a Field Service Specialist

In today’s dynamic business landscape, the position of a Field Service Specialist has become increasingly crucial. This role seamlessly integrates technical proficiency with on-the-ground problem-solving, making it a linchpin in ensuring smooth operations. Let’s delve into the multifaceted responsibilities and requirements that define the role of a Field Service Specialist, a position that demands a unique blend of technical acumen and hands-on expertise.

Understanding the Field Service Specialist Job Requirements

The journey to becoming a Field Service Specialist is marked by stringent requirements, a path that demands continuous learning and practical experience. Let’s explore the prerequisites one needs to fulfill to step into the shoes of a Field Service Specialist:

  • A Bachelor’s or Master’s degree in a relevant field, showcasing a strong foundation in technical and problem-solving skills.
  • Profound knowledge of the technical domain related to the industry, with hands-on experience in troubleshooting and maintenance.
  • Experience in field service operations, demonstrating a track record of effectively addressing and resolving on-site challenges.
  • Effective communication and interpersonal skills, honed through experiences and possibly through courses and certifications.
  • Proficiency in relevant technical tools and equipment used in the field service domain.
  • Ability to work under pressure, adaptability to changing environments, and a solution-oriented mindset.

Securing additional certifications in field service technologies can significantly enhance your profile in this competitive field.

Responsibilities of a Field Service Specialist

The role of a Field Service Specialist is a tapestry of varied responsibilities, each contributing to the seamless functioning of on-site operations. Let’s unravel the core responsibilities that define this role, showcasing a day in the life of a Field Service Specialist:

  • Executing on-site installations, repairs, and maintenance, ensuring that equipment and systems function optimally.
  • Providing technical support and guidance to customers, addressing their concerns and queries in a professional manner.
  • Collaborating with internal teams to analyze and report on field service data, contributing to continuous improvement initiatives.
  • Ensuring compliance with safety regulations and industry standards during on-site visits.
  • Managing and maintaining service-related documentation, including reports, manuals, and troubleshooting guides.
  • Adopting a proactive approach to anticipate and prevent potential issues, contributing to overall customer satisfaction.
  • Keeping abreast of industry trends and emerging technologies, incorporating relevant advancements into on-site operations.

Each responsibility presents unique challenges and learning opportunities, contributing to the growth and expertise of a Field Service Specialist.

Field Service Specialist Resume Writing Tips

Crafting a resume for the role of a Field Service Specialist is a strategic endeavor to showcase your unique skills and experiences. Here are some tips to create a compelling resume that resonates with potential employers:

  • Highlight specific instances where you have successfully resolved on-site challenges, emphasizing the positive impact on customer satisfaction.
  • Showcase your ability to collaborate with cross-functional teams, underlining your role in contributing to continuous improvement initiatives.
  • Quantify your achievements by including metrics, providing a clear picture of your contributions in previous roles.
  • List relevant certifications and training programs, demonstrating your commitment to staying updated with industry best practices.
  • Customize your resume for the specific job application, aligning your skills and experiences with the requirements of the role.

Each tip is a valuable addition to your resume, helping you stand out in the competitive field service job market.

Field Service Specialist Resume Summary Examples

Your resume summary serves as the introduction to your career story, setting the stage for your experiences and skills. Here are some examples to inspire you:

  • “Field Service Specialist with a proven track record of resolving complex on-site issues, dedicated to ensuring optimal equipment performance and customer satisfaction.”
  • “Experienced Field Service Specialist adept at providing technical support and collaborating with cross-functional teams to enhance on-site operations.”
  • “Detail-oriented Field Service Specialist with a passion for preventing issues and optimizing field service processes, contributing to the overall success of the team.”

Each summary is a window into your career, offering a glimpse of your achievements and expertise as a Field Service Specialist.

Create a Strong Experience Section for Your Field Service Specialist Resume

Your experience section is the heart of your resume, narrating the story of your career journey. Here are some examples to guide you:

  • “Successfully led on-site installations for major clients, resulting in a 15% improvement in equipment reliability.”
  • “Resolved complex technical issues, consistently exceeding customer expectations and earning recognition for outstanding service.”
  • “Contributed to the development of a comprehensive field service data analysis system, streamlining reporting processes and improving decision-making.”

Each experience is a chapter in your career book, reflecting your ability to address challenges and contribute to the success of field service operations.

Education Section for Your Field Service Specialist Resume

Your educational background forms the foundation of your career. Here’s how you can present your academic achievements:

  • Master of Science in [Your Field], XYZ University, 2018.
  • Bachelor of [Your Field], ABC University, 2014.
  • Field Service Certification, [Certification Body], 2015.

Each educational qualification is a stepping stone, showcasing your commitment to learning and expertise in your field.

Field Service Specialist Skills for Your Resume

Your skill set is a toolbox equipped with a diverse range of tools honed over the years. Here are essential skills that a Field Service Specialist should possess:

Soft Skills:

  1. Effective communication and interpersonal skills for interacting with customers and internal teams.
  2. Problem-solving abilities, the knack for addressing on-site challenges efficiently.
  3. Attention to detail, ensuring thorough and accurate documentation of service-related activities.
  4. Adaptability and resilience, the ability to navigate changing environments and unexpected situations.
  5. Customer-focused mindset, dedicated to ensuring customer satisfaction in every on-site interaction.

Hard Skills:

  1. Technical proficiency in relevant equipment and systems used in the field service domain.
  2. Knowledge of safety regulations and industry standards, ensuring compliance during on-site visits.
  3. Data analysis skills, contributing to the improvement of field service processes.
  4. Documentation management, maintaining accurate records of service-related activities.
  5. Continuous learning, staying updated with advancements in field service technologies.

Each skill is a tool, contributing to your success as a Field Service Specialist.

Common Mistakes to Avoid When Writing a Field Service Specialist Resume

Avoiding common pitfalls is crucial when crafting your resume. Here are mistakes to steer clear of:

  • Using a generic resume template, which may not effectively showcase your unique skills and experiences.
  • Overlooking quantifiable achievements, missing an opportunity to demonstrate the impact of your contributions.
  • Neglecting to customize your resume for each application, risking a misalignment of your skills with the specific job requirements.
  • Omitting relevant certifications and training programs, which can enhance your credibility in the field service domain.
  • Failing to proofread, as errors can negatively impact the professional image portrayed by your resume.

Avoid these mistakes to ensure your Field Service Specialist resume is both authentic and compelling.

Key Takeaways for Your Field Service Specialist Resume

As we conclude this comprehensive guide, remember these key points when crafting your Field Service Specialist resume:

  • Emphasize your hands-on experience, showcasing instances where you successfully resolved on-site challenges.
  • Highlight your collaborative skills, underlining your contributions to cross-functional teams and continuous improvement initiatives.
  • Quantify your achievements, providing measurable evidence of your impact in previous roles.
  • Include a section on continuous learning, emphasizing relevant certifications and training programs.

Finally, feel free to utilize resources like AI Resume Builder, Resume Design, Resume Samples, Resume Examples, Resume Skills, Resume Help, Resume Synonyms, and Job Responsibilities to create a standout application and prepare for the Field Service Specialist job interview.