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I am a dedicated leader in the beauty industry with 12+ years of experience in all aspects of hair styling, customer service, education, presentation and retail. I have proven success in client retention, sales, creativity behind the chair and management experience.
- Women Hair Stylist
- Men Hair Stylist
Independent Hair Stylist
- Manage 120 person clientele and successfully run an independent business.
- Provide technical hair services, including, foiling, coloring, balayage, scissor cuts and barber cuts.
- Cross-sell multiple hair care brands
- Performed haircuts, color services and styling services for a varied clientele base.
- Averaged 98% client retention, 25% retail to service sales and maintained the most requested stylist position at my location for 4+ years.
- Instructed color theory to milk + honey’s apprentices as a part of the apprentice program.
- Spent 12 months dedicated to milk + honey’s most requested stylist allowing her to increase her revenue by 35%.
- Applied color, monitored process times, greeted clients, performed shampoo and blowout services while observing all cutting and coloring services led by my mentor.
- As a Senior Manager for a new concept, my responsibilites included everything that contributed to the financial health of the business, including HR, payroll, marketing, client relations and P&L accountability.
- Developed, implemented and instructed milk + honey’s Customer Experience model to the compay in order to create the best client experience possible.
Bachelor of Arts
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