IT Helpdesk Operations Resume Sample

Yalamanchili Software Exports. 02-2017 – 08-2018

IT Help Desk Operations

• Having 1 Year 8 Months in I.T Help Desk Support(Technical Operations)in Yalamanchili Software Exports.
• Resolving The issues Of Banking Transaction Monitoring and Raising Ticket Ids and Sending Through The Official Mail To The Operators Team.
• Resolved problems. improved operations and provided exceptional service. Maintained energy and enthusiasm in fast-paced environment.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Worked flexible hours: night, weekend, and holiday shifts. Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Exceeded goals through effective task prioritization and great work ethic.
• Developed and implemented performance Improvement strategies and plans to promote continuous Improvement.
• Install workstations, laptops, printers and other desktop related equipment
• Used coordination and planning skills to achieve results according to schedule.
• Used Microsoft Word and other software tools to create documents and other Communications Completed task to ensure compliance with relevant type regulations.
• Since 2023 I am working in Medisoft Services.

• Shvam Medisoft services is works under the group of hospitals.

• Shivam medisoft portal is the one to fill the details of hospitalized document files.

• Dealing with the clients to slove the errors of the billing details of the customers.

• Kelly Services Is Bases OnThe is an American office staffing company that operates globally.
• The company places employees at all levels in various sectors including financial services, information technology, and law.
• Also, its professional services include human resource and management consulting, outsourcing, recruitment, career transition, and vendor management.
• Intership Project is 9 Months Contractual Work Process As A Payroll Executive To Contribute the Team Success Through Hard work and Attention and Excellent Organisational Skills.
• Maintained Work Structure by Updating Job Requirements and Job Descriptions For All Positions.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
• Analyzed issues and employed improvement processes.
• Interviewed candidates and conducted background checks and verification.
• After recruiting the employee making salary structure for Payroll process.