IT Technical Supervisor Resume Sample

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Richard Edward

IT Technical Supervisor

Summary

Having 10 years of experience as project management in technical product development company. I am a technologist and startup enthusiast. Highly motivated individual with strong communication skills. Managing a team of twenty six people and moving forward.

Skills

  • Project Management
  • Team Management
  • Time Management
  • Leadership
  • ELV System Handling
  • Structure Cabling
  • Access Control Systems
  • Digital Marketing
  • IDF / MDF Racks Systems
  • Gate Barriers / Door Controllers
  • PABGM / A/V Systems
  • Microsoft Operating Systems Firmware / Networks

Work Experience

ELV & Network Technical Supervisor

Al Waseef Management Service

Aug 2019

  • Developing project scopes and objectives,
  • Ensure resource availability and allocation
  • Develop a detailed Elv & Network plan to track progress
  • Use appropriate verification techniques to manage changes in project scope, schedule, and costs
  • Measure ELV & Network performance using appropriate systems, tools, and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client 
  • Perform risk management to minimize project risks
  • Manage my team of six people

IT Specialist

Al Tawasol MEP Doha Qatar

Sep 2016

  • Allocates work among team members and provides guidance on a regular basis. Be a CPU PJM, define CPU request/ allocation and upside process to let the platform team get the clear direction.
  • Conducts periodic reviews to ensure the project is on track and conducts post-project reviews.
  • Utilizes relevant project management tools, systems, and applications. Be an owner for ODM partnership of E-learning program . Lead X-LOB training decks formulating and can be the educated deck for new hire PJM and let ODM to well-known Dell Process and tool.

C4 Field Supervisor

Srilanka Telecom LTD.

Dec 2014

  • Project management and Project schedule control.  
  • Customer interface during the development phase and main contact window for internal and external.
  • package spec & approval, RFQ process.
  • Development schedule watch and development date collection.
  • BOM creation/maintenance.

Education

CCNA { Cisco Certified Network Associate

San Jose State University

Nov 2009

CCNA (Cisco Certified Network Associate) is an information technology (IT) certification from Cisco Syste CCNA certification is an associate-level Cisco Career certification.  Certified Networking Topology 

Microsoft Comptia Network Plus

Northeastern University

Oct 2007

The CompTIA Network+ Certification is the sign of a competent networking professional

ELV Technical Engineering

Arizona State University

Mar 2006

ELV System for Buildings stands for Mechanical and Electrical (M&E) extra-low voltage System deployed in residential and commercial buildings for the purposes of better control and security. Usually it comprises a variety of sub-systems like: Video Intercom. CCTV.

Diploma in Computer Studies and Computer Programing

University of South Florida

Dec 2002

 

Computer programming is the process of designing and building an executable computer program to accomplish a specific computing 

G.C.E Advanced Level Combined Mathematics

Al Humaisara National College

Aug 1994

The Sri Lankan Advanced Level, is a General Certificate of Education qualification exam in Sri Lanka, similar to the British Advanced Level, conducted annually by the Department of Examinations of the Ministry of Education

Project

Structure Cabling and Commission

Technical Engineer

Jun 2017

Description – 

80 Nordan IDF Racks 
198 Copper Panels
Cisco Catalyst Switches 120
MDF – 3 Cisco Core Switches
One Main Fiber Termination Penel

Installation and Configuration IDF and MDF Racks with Cisco Swithes Creating V- Lans and Splicing Fiber Optic Cables using FUJIKURA and Testing all other Copper Cable Terminations

CCTV Commission and Rectification

Technican Engineer

Mar 2018

Mobilix IP Camera. 570
3 Storage Racks 
 8 IBM NVR
10 INFOTRAND NVR
25 Workstations
One Main Server { Linex }

More Than 570 Mobiix IP Cameras and 27 Workstations / My Role is Bring to the correct Position for the Cameras and Configuring for the workstations

Rectification For ElV Systems

Al meera Hypermarkets

Apr 2019

Creating Complete Conditional Surway Reports For Multiple Branches around The State Of Qatar 

Languages

  • English
  • French
  • Arabic
  • German

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What is the Role of an IT Technical Supervisor?

In the ever-evolving landscape of the IT industry, the role of an IT Technical Supervisor stands as a pillar of strength, orchestrating the symphony of technological operations within an organization. But what exactly does this role entail? Let’s delve deeper into the multifaceted responsibilities and the dynamic nature of this pivotal position.

An IT Technical Supervisor is entrusted with the critical task of overseeing the IT technical team, ensuring the seamless functioning of the IT infrastructure. They are the maestros conducting the orchestra of IT operations, harmonizing the various elements such as network management, software development, and system administration to create a symphony of efficient and secure IT solutions.

The role demands a deep understanding of the IT landscape coupled with strong leadership skills. They are the visionaries who foresee potential challenges and steer the team towards innovative solutions, fostering a culture of continuous improvement and learning.

What are the IT Technical Supervisor Job Requirements?

Embarking on the journey to become an IT Technical Supervisor requires a robust foundation of knowledge and experience. Let’s explore the essential prerequisites that pave the way to this leadership role:

  • A Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field, laying the foundation of technical expertise.
  • Several years of experience in IT, gradually ascending through roles of increasing responsibility, showcasing a trajectory of growth and learning.
  • Proficiency in various IT frameworks and methodologies, a testament to your technical prowess.
  • Leadership and managerial skills, honed through real-world experiences and possibly through formal training.
  • Excellent problem-solving abilities, developed through years of tackling complex IT challenges.
  • Strong communication skills, facilitating effective collaboration and fostering a positive work environment.

Securing additional certifications in IT management or related areas can further bolster your profile, showcasing your commitment to continuous learning and expertise in the field.

What are the Responsibilities of an IT Technical Supervisor?

The role of an IT Technical Supervisor is a rich tapestry of diverse responsibilities, each thread representing a different aspect of IT management. Let’s unravel the myriad responsibilities that define this role:

  • Overseeing the IT technical team, ensuring the smooth functioning of IT operations.
  • Developing and implementing IT policies and procedures, fostering a secure and efficient IT environment.
  • Leading IT projects, steering them from inception to successful completion.
  • Collaborating with other departments to understand their IT needs and devising solutions to meet those needs.
  • Ensuring the security of the organization’s data and IT assets, a critical responsibility in today’s digital age.
  • Keeping abreast of the latest developments in the IT industry, guiding the team towards adopting cutting-edge solutions.

Each responsibility is a testament to the dynamic and critical role that an IT Technical Supervisor plays in an organization, steering the ship of IT operations through the turbulent waters of the digital sea.

IT Technical Supervisor Resume Writing Tips

Creating a resume that resonates with potential employers is an art. Here are some tips to help you craft a resume that tells your story compellingly:

  • Highlight your leadership journey, showcasing the milestones achieved and the teams led.
  • Detail the strategic initiatives you have spearheaded, painting a picture of your visionary approach.
  • Include a section on continuous learning, showcasing the certifications and courses undertaken.
  • Personalize your resume for the specific role, weaving a narrative that resonates with the job description.

Each tip is a brushstroke, helping you paint a portrait that is both compelling and authentic.

IT Technical Supervisor Resume Summary Examples

Your resume summary is the gateway to your professional journey, offering a snapshot of your career. Here are some examples to inspire you:

  • “Dynamic IT Technical Supervisor with over 10 years of experience in steering successful IT projects, a visionary leader with a knack for fostering innovation.”
  • “Results-driven IT Technical Supervisor with a proven track record in enhancing IT efficiency, a strategic thinker with a deep understanding of IT frameworks.”
  • “Proactive IT Technical Supervisor with a rich history of leading high-performing teams, a leader with a focus on continuous improvement and learning.”

Each summary offers a glimpse into your professional journey, setting the stage for the detailed narrative that follows.

Create a Strong Experience Section for Your IT Technical Supervisor Resume

Your experience section is the heart of your resume, pulsating with the rich experiences you have gathered over the years. Here are some examples to guide you:

  • “Led a

    team of 20 IT professionals, steering them towards achieving organizational IT goals.”

  • “Spearheaded the implementation of a new IT security policy, enhancing organizational data security.”
  • “Oversaw the successful migration to a new IT system, enhancing efficiency and productivity.”

Each experience is a milestone, narrating the rich tapestry of your professional journey.

Sample Education Section for Your IT Technical Supervisor Resume

Your educational background forms the foundation of your career. Here is a sample section to help you craft yours:

  • “Master of Science in Information Technology, XYZ University, 2015.”
  • “Certified Information Systems Manager (CISM), ISACA, 2018.”

Each qualification is a stepping stone, paving the way to a rich and fulfilling career.

IT Technical Supervisor Skills for Your Resume

Your skills section is a showcase of your abilities, a testament to your expertise. Here are some skills to consider including:

Soft Skills:

  1. Leadership
  2. Communication
  3. Problem-solving
  4. Strategic thinking
  5. Team management

Hard Skills:

  1. IT project management
  2. Network management
  3. Data security
  4. IT policy development
  5. System administration

Each skill is a testament to your expertise, showcasing your readiness for the role.

Most Common Mistakes to Avoid When Writing an IT Technical Supervisor Resume

As you craft your resume, steer clear of common pitfalls that can hinder your journey to landing your dream job. Here are some mistakes to avoid:

  • Using a one-size-fits-all approach, failing to tailor your resume to the specific role.
  • Overloading your resume with technical jargon, obscuring your true value.
  • Failing to proofread, leaving typos and errors that can dent your professional image.

Each mistake is a pitfall, avoid them to craft a resume that is both authentic and compelling.

Key Takeaways for Your IT Technical Supervisor Resume

As we reach the end of this guide, let’s recap the vital points to keep in mind while crafting your IT Technical Supervisor resume:

  • Highlight your trajectory of growth, showcasing your ascent through roles of increasing responsibility.
  • Detail the strategic IT initiatives you have led, painting a picture of your visionary approach.
  • Include a section on continuous learning, showcasing your commitment to staying abreast of the latest developments in the IT landscape.
  • Personalize your resume for the specific role, weaving a narrative that resonates with the job description.

Finally, feel free to utilize resources like AI Resume Builder, Resume Design, Resume Samples, Resume Examples, Resume Skills, Resume Help, Resume Synonyms, and Job Responsibilities to create a standout application and prepare for the IT Technical Supervisor job interview.

With this rich tapestry of insights and tips, you are now equipped to craft a resume that is a true reflection of your journey, your skills, and your aspirations. Remember, your resume is not just a document; it is a canvas where you paint your career story, a story of growth, learning, and leadership. Best of luck!