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Manager – Digital Transformation
8+ years of rich experience in Robotics Process Automation and Intelligent Automation using tools like Blue Prism, UiPath and Automation Anywhere that includes automation of manual processes across several industries. Worked with Data Analytics and Data Visualization tools like Alteryx, Tableau, Power BI, etc. Suitable for work domain: Consulting, Financial Services, Project Management & Delivery.
- BluePrism (Certified Developer – AD01)
- Alteryx (Certified – Designer Advanced, Designer Core)
- UiPath (Certified RPA Developer Advanced)
- Automation Anywhere (Advanced RPA Professional – V11.0)
- Expert.AI (PRO Certified)
- Aiwozo (Certified RPA Developer)
- Data Visualization – Tableau, Power BI
- SQL Server
- Visual Basic for Applications (VBA)
- ICR/OCR/IDP – IBM DataCap, Decipher, Capture
Client: National Bank of Kuwait – Kuwait, Gurugram (Duration: Oct2021-Present)
Role and responsibilities: Project Manager, Technical Lead, Solution Architect
- Managing delivery of RPA processes in Operations, Consumer Banking and Group Financial Control Domain
- Maintain project plan, issue, and delay trackers for the processes to be automated. Conducting governance call for project updates
- Identifying new tools that can be onboarded to the client basis the technical feasibility of the processes
Client: HSBC – Philippines, Hyderabad, Visakhapatnam (Duration: Mar2019-Sep2021)
Role and responsibilities: Automation Service Lead, Project Manager, Business Analyst, Mentor
- End -to-End delivery of the processes in Lending Services (Cards & Loans and Mortgages)
- Conducting governance call for project updates
- Processes Automated-
- Philippines Chargebacks: Raising chargeback basis dispute or fraud raised by the customer
- Indonesia BestBill: Assisting customers with recurring bill payments using their credit cards
- Malta Architect Valuation: Updating systems with information provided by architects for different properties
- Vietnam ROS: Onboarding of new customers or existing customers with new accounts
- Visa Debit Chargebacks: Charging customer account with transactions
- Secure E Messaging: Changing credit limit as per customer request
- CCNA Online Account Opening: Opening of new accounts basis online requests
- Current Account: Closure requests on the current accounts along with other balance transfer requests
Client: DBOI – Bangalore, Jaipur (Duration: Mar2018-Feb2019)
Role and responsibilities: Business Analyst, Solution Designer, Developer
- Requirement gathering of Client’s Processes
- Providing a solution design for the processes
- Development using Blue Prism
- TS International & Instructions: Amend trade details. Web applications automated
- APAC Settlements: Check for unmatched trades. Settle or allocate accordingly. Web applications automated
- Reconciliation FO & BO: Match details between front and back office. Web & Java applications automated
Client: American Express – Gurgaon (Duration: May2017-Feb2018)
Role and responsibilities: Solution Designer, Developer
- Observe end to end process and mark in-scope and out-scope requirements
- Conduct feasibility analysis and provide comprehensive solution to the client
- Development and end-to-end delivery of the automated process using Blue Prism
- Automating various client processes-
- Point Remediation Transfer US: Transfer points to customers. Web and Surface Automation
- Mail Suppression UK: Suppress correspondence based on requests. Web and Surface Automation
- Return Mail UK: Change customer address in system on request. Web and Mainframe Automation
- Dalian Fee Adjustment: Adjusting annual fee for customers. Mainframe automation in Japanese language
Application Development Analyst
Client: Mondelez International – Gurugram (Duration: Jan2017-Apr2017)
Role and responsibilities: Process Owner, Solution Designer, Team Lead, Developer
- Requirement gathering, detailed feasibility, proposal documentation, effort estimation and solution designing
- Process development using VB scripting and automation tools
- Automated excel and SAP applications using Automation Anywhere-
- India Modern Trade: Reading purchase order PDFs. Creating and release orders in SAP
Client: HSBC – Gurugram (Duration: Jan2016-Dec2016)
Role and responsibilities: Developer
- Basic process, solution and technical design documentation
- Designed robots using automation tools and visual basics
- Automated processes in VDI and citrix environment using Blue Prism-
- MENA & HBAP Reporting: Creating and manipulating monthly, quarterly and annual reports. Web and excel automation
Bachelor of Technology, Electronics and Communication
Sofcon India Private Limited
Gained knowledge about utilities and future of VLSI industry. The training focused on subjects like Linux and Verilog
Delhi Metro Rail Corporation Limited
Learned about various systems involved in Signaling and Telecommunication domain of DMRC such as FOTS, GPS
Larsen and Toubro Infocity Limited
Gained knowledge about the company, its vision, strategies, electric and electronics machines department and control and instrumentation
Career Expert Tips:
Understanding the Role of a Manager in Digital Transformation
The landscape of business is rapidly evolving, and at the forefront of this transformation is the role of a Manager in Digital Transformation. In today’s fast-paced digital era, organizations are seeking skilled professionals to lead them through the intricate process of adopting and integrating digital technologies. Let’s explore the multifaceted responsibilities and requirements of a Manager in Digital Transformation, a position that demands a blend of technological expertise and strategic vision.
Key Responsibilities of a Manager in Digital Transformation
A Manager in Digital Transformation plays a crucial role in driving organizational change through the effective integration of digital technologies. This encompasses a spectrum of responsibilities, including:
- Developing and implementing digital strategies aligned with organizational goals.
- Overseeing the adoption of new technologies to enhance operational efficiency.
- Leading cross-functional teams through the digital transformation journey.
- Ensuring data security and compliance with relevant regulations.
- Collaborating with key stakeholders to align digital initiatives with overall business objectives.
- Identifying and evaluating emerging technologies to stay ahead of the curve.
- Facilitating a culture of innovation and continuous improvement within the organization.
Each responsibility requires a strategic mindset, effective communication, and a deep understanding of the organization’s objectives.
Manager in Digital Transformation Job Requirements
Becoming a Manager in Digital Transformation demands a unique set of qualifications and skills. Here’s a detailed look at the key requirements for this dynamic role:
- A Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field.
- Demonstrated experience in successfully leading digital transformation initiatives.
- Strategic thinking and the ability to align digital strategies with overall business objectives.
- Strong project management skills, with a proven track record of delivering projects on time and within budget.
- Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
- Adaptability and resilience to navigate through the challenges of change management.
- Knowledge of emerging technologies and trends in the digital landscape.
Additional certifications in project management or digital transformation can enhance your profile in this competitive field.
Crafting Your Manager in Digital Transformation CV
Your CV is a crucial tool to showcase your qualifications and experience in the competitive job market. Here are some tips to create a compelling Manager in Digital Transformation CV:
- Highlight your successful digital transformation projects, emphasizing the impact on organizational goals.
- Detail your strategic initiatives, demonstrating your ability to drive change and innovation.
- Quantify your achievements with metrics, providing tangible evidence of your contributions.
- List relevant certifications and training programs, showcasing your commitment to professional development.
- Customize your CV for each application, aligning it with the specific requirements of the role.
Your CV is not just a document but a narrative of your journey in digital transformation leadership.
Manager in Digital Transformation CV Summary Examples
Your CV summary is the gateway to presenting your career story. Craft a powerful summary that encapsulates your experience and value proposition:
- “Results-oriented Manager in Digital Transformation with a proven track record of driving innovation and achieving tangible business outcomes through technology integration.”
- “Strategic leader experienced in navigating complex digital landscapes, delivering transformative solutions that propel organizations into the digital future.”
- “Visionary Manager specializing in aligning digital initiatives with business goals, fostering a culture of innovation and driving sustainable change.”
Your CV summary sets the tone for the recruiter to understand your unique strengths and contributions.
Building a Robust Experience Section in Your Manager in Digital Transformation CV
Your experience section is the core of your CV, narrating the story of your professional journey. Provide detailed examples of your key achievements and responsibilities:
- “Led a cross-functional team in the successful implementation of a cloud-based customer relationship management (CRM) system, resulting in a 30% increase in customer satisfaction.”
- “Championed the digitalization of internal processes, reducing operational costs by 20% and enhancing overall efficiency.”
- “Managed the integration of data analytics tools, providing actionable insights that contributed to informed decision-making at the executive level.”
Each experience listed should showcase your leadership, innovation, and the impact you’ve had on digital transformation within the organization.
Educational Background for Your Manager in Digital Transformation CV
Your educational background serves as the foundation for your expertise. Highlight your academic achievements and relevant certifications:
- Master of Business Administration (MBA) in Digital Transformation, XYZ University, 2017.
- Bachelor of Science in Information Technology, ABC University, 2014.
- Certified ScrumMaster (CSM), a recognition of your agile project management skills, 2019.
Your educational qualifications provide credibility and showcase your commitment to staying current in the field.
Manager in Digital Transformation Skills for Your CV
Your skills are the tools in your arsenal, demonstrating your ability to excel in the digital transformation landscape. Here are the essential skills for a Manager in Digital Transformation:
- Strategic thinking and planning, the ability to align digital initiatives with organizational goals.
- Effective communication and stakeholder management, crucial for successful collaboration.
- Change management, the skill to guide teams through the challenges of organizational transformation.
- Adaptability and resilience, essential traits in the dynamic digital landscape.
- Leadership and team management, critical for driving a culture of innovation.
- Project management, with a focus on delivering digital transformation projects on time and within budget.
- Knowledge of emerging technologies, staying abreast of trends in the digital landscape.
- Data analytics, the ability to derive meaningful insights from digital data.
- Risk management, ensuring a secure and compliant digital transformation journey.
- IT governance, aligning digital strategies with overall organizational governance.
Each skill in your arsenal contributes to your effectiveness as a Manager in Digital Transformation.
Common Mistakes to Avoid in Your Manager in Digital Transformation CV
Steer clear of common pitfalls that can hinder the effectiveness of your CV. Avoid these mistakes:
- Using generic terms without showcasing your unique contributions and achievements.
- Overlooking the importance of quantifying your achievements with tangible metrics.
- Neglecting to customize your CV for each application, missing the opportunity to align with specific job requirements.
- Underestimating the impact of a well-crafted CV summary in setting a positive tone for the reader.
- Ignoring the importance of a cover letter, a valuable tool to provide additional context to your CV.
Avoiding these common mistakes ensures that your Manager in Digital Transformation CV stands out in the competitive job market.
Key Takeaways for Your Manager in Digital Transformation CV
As you craft your Manager in Digital Transformation CV, keep these key takeaways in mind:
- Highlight your strategic thinking and ability to drive organizational change through digital transformation.
- Quantify your achievements with metrics to provide tangible evidence of your impact.
- Customize your CV for each application, aligning it with the specific requirements of the role.
- Include relevant certifications and training programs to showcase your commitment to professional development.
Your CV is not just a document but a powerful tool to convey your expertise and make a lasting impression on potential employers. Best of luck in your Manager in Digital Transformation career!
Finally, feel free to utilize resources like AI CV Builder, CV Design, CV Samples, CV Examples, CV Skills, CV Help, CV Synonyms, and Job Responsibilities to create a standout application and prepare for the [Manager in Digital Transformation] job interview.
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