Office Administrator Resume Sample

Are you a Office Administrator by profession and looking for a career change? We have good news for you! use our job-winning professional Office Administrator Resume template. You don’t have to start writing from scratch. Just click “Edit CV” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more Resume Templates.

Jodie Michael

Office Administrator


During my career break I became a full-time mother, I have completed courses in IT and Bookkeeping as well as office procedures – Health and safety. I am currently working towards an accountancy course. I am confident in using Word, Excel and Power point and experienced in resolving customer complaints.


  • Problem Resolution
  • Microsoft Office
  • Time management
  • Extremely organised
  • Strong verbal and written communication
  • Self-motivated
  • Attention to detail
  • Strong problem solver
  • Dedicated team player
  • Resolving errors
  • Highly professional and mature

Work Experience

Office Administrator – Customer Journey

Canada Life International


  • Determine if all anti-money laundering and third-party payment guidelines are adhered to.

  • Ensure that all work items allocated are processed each day.

  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

  • Answered inquiries concerning standardised policies, procedures and regulations.

Nursery Assistant


May 2016

  • Coordinating mealtimes and ensure any children with allergies are safe at all times.
  • Maintain a safe and Sanitary Environment.
  • Providing excellent standards of care for children and parents.

Left to become a full time Mother.


Customer Service


Dec 2013

  • Supported the company in resolving issues to deliver top-notch customer service.

  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

  • Gave customers the correct advice, and after understanding their needs, up-sold services and turned objections into sales opportunities

  • Maintained a friendly and professional manner and calm, positive demeanour when handling any complaints.

Left to become a Nursery Assistant.



San Jose State University


  • Child Development – C

  • English – C

  • Food Development – C

  • Maths – C

  • Sciences – C


  • English
  • French
  • Arabic
  • German

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