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Energetic and detail-oriented escalation specialist with over 3 years of professional experience assisting company’s internal and external customers in solving complex issues.
Expertly handled all inquires; therefore, increased the department’s efficiency by 50%.
- Time management
- Problem Solving
- Reviewed and resolved all incoming inquiries from internal and external customers in a timely manner.
- Supported local post offices and logistic center’s packing/shipping department
- Managed e-mail and phone communactions
- Provided responses and found solutions for Retail and FBA inquiries
- Trained and supported all inbound associates
- Logged all items for Liquidation
- Greeted customers and presented menus
- Took and served food/drinks orders
- Arranged table settings
- Kept tables clean and tidy at all times
- Operated the cash register and received payments
- Received deliveries and administered shelving of stocks
Professional Interior Design Course
Business Management (E-Learning)
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