Operations Analyst Resume Sample

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Operations Analyst Resume Sample

David Smith
Operations Analyst


Methodical Operations Analyst well-versed in gathering and organizing data. Expertise in Client Service offering prompt and quality service whenever required. Practiced at reporting relevant financial information to facilitate strategic planning. Offering 4+ years of experience and strong desire to make a positive impact on business operations.


Work Experience 

Operations Analyst
Wells Fargo

September, 2017 – Till Date

  • Responsible for providing financial information to clients by adequate Primary/Secondary Research from various sources.
  • Responsible for client on-boarding – Actively managing client accounts and having frequent calls with account managers to ensure that financial information is correct and up to-date.
  • Researching on entities primarily on SEC, US registry sites for ensuring their legal names and jurisdictions as per AML/KYC norms.
  • Facilitate the on-boarding of bank, financial institutions, Fund managers etc. to our platform MCPM (Markit Counterparty Manager) from sales. • Uploading, Managing Funds and Documents for the clients.
  • Perform corporate action and due diligence on entity-level with the help of proper documents & validate them before making any changes.
  • Compliance with Dodd Franks protocols, ISDA Amends, and Canadian Representations Letters.
  • Understand client mapping requirements for data, questionnaire purposes, and facilitate entering that information into the system.
  • Actively speak with customers to ensure they understand how to use the functionality of the MCPM on a real-time basis.
  • Provide front line daily support for all clients including the capture of bugs and enhancements.
  • Conduct follow-ups for client outreach based on SLAs as necessary.
  • Driving new functionalities/regulations, updating SOP‘s, and providing KT sessions to onshore/offshore teams.

Associate Business Analyst
UnitedHealth Group

Formulating actual & projected business requirements as per SDLC approach, providing the same to senior management for effective decision-making.

  • Using various Business strategies, as per Company Standards to implement business process useful for the projects.
  • Analyzing requirements and preparing Business Requirement Document (BRD), gap analysis, documents and test artifacts. • Raising defects to the development team through JIRA by conducting manual testing and keeping a track on the progress.
  • Preparation of Requirement Traceability Matrix/ Test Scenarios for new functionalities to be implemented.
  • Analyzing the risk involved and the areas that would be affected using SWOT analysis.
  • Execution & preparation of test cases in an efficient manner, to ensure error-free delivery to UAT (User Acceptance Testing) using regression testing.
  • Preparing weekly/daily MIS reports by fetching data from Application System (AS 400) IBM I series.


The University of Texas at Dallas

The University of Illinois at Chicago


  • French
  • English
  • German
  • Chines

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

Operations Analyst Resume with Writing Guide

For those looking to break into the field of Operations Analyst, this post offers a comprehensive guide to such a career choice. The post also has tips from professional experts on how you can write an effective resume that actually helps you stand out in the crowd. With its step-by-step instructions and industry insights, it’s not hard to see why this is one of the most highly sought after professions out there.

Operations Analyst Resume Writing Guide:

1. Use Keywords from the Job Description

The first step to writing a solid resume or CV is to make sure you have keywords from the job description in your document. If you were applying using an online application system, the system may have placed certain keywords in bold or even underlined these. These are key words that you can use in your writing to highlight your expertise and show that you are a good fit for the position.

If you are creating your own resume, then you will need to come up with a list of keywords that you think would be beneficial for the job. The process is very simple: Identify which keywords are the most important for your position. Then, add those keywords in bold in a list under “Professional Experience” or “Work Experience” at the top of your document.

2. Photographs: Personal or Professional?

The most important aspect to any resume is the photo section. There is no doubt that a picture always helps portray your image more accurately than text alone could do. But, choosing whether to use a professional or personal photo can be tough. To make this decision, you need to understand the rule of thumb for resumes: The more professional your resume looks, the more serious you appear in the eyes of employers.

But there’s another consideration that is just as important: If you are applying for a position where the photo will be used to determine whether you are a strong fit for the company, then personal photos may help convey the image of who you are.

In most cases, it is best to avoid using your work or school photo on your resume because this allows employers to see only one side of your personality. To use your best photos, you will need to have some personal or individual photos that can be used on your resume while maintaining a professional appearance.

3. Consider Using Professional Experience Instead of Education

In most cases, resumes are based on education. Because of this, many job seekers are worried about using the right format for their resume and struggling to get the experience section down right.

But when it comes to Operations Analyst Resume, the education section is usually not as important as you might expect. In most cases, people applying for this position are expected to have at least bachelor’s degree in a relevant field. Usually, an Operations Analyst resume will only cover any special achievements in educational programs or related areas of expertise like research papers or thesis. However, if you plan on using your educational history to get a job as an Operations Analyst, then there are some tips that you can follow.

Operations Analyst Responsibilities:

  1. Gathers data, using computer and manual methods, such as statistical software and clipboards;
  2. Studies data to identify problems and trends;
  3. Analyzes data to prepare written reports;
  4. Develops solutions for filling gaps in system operations, such as new communication products and services, or ways to streamline processes;
  5. Prepares presentations for upper management on findings from analyzing trends;
  6. Tests hypothetical solutions to problems using computers or other technologies;
  7. Monitors and fills orders;
  8. Modifies software or hardware as needed;
  9. Obtains customer orders and checks on progress;
  10. Ensures data is complete, accurate and ready for use, such as by reviewing diskettes or tapes before transmission to other departments;
  11. Creates specialized computer reports of findings, such as financial analysis or system operations schedules;
  12. Sorts through electronic messages (e-mail) from others to organize information and prepare reports on the messages;

Top 15 Must-have Operations Analyst Skills:

  1. Ability to collect data.
  2. Good analytical, research and quantitative skills.
  3. Excellent problem solving and critical thinking skills.
  4. Strong communication skills both written and verbal.
  5. A flexible schedule that is convenient for you and one that works with your family’s schedule as well including night shifts, weekend work or flexible hours that operate during regular office hours with minimal disruption to family life.
  6. Good attention to detail and the ability to multitask.
  7. Computer experience is required.
  8. Understanding and working with computers systems and how they work will help the job go smoother.
  9. Experience in a call center, healthcare setting, or customer service are all great experiences to add to your resume to gain an advantage over the other applicants.
  10. Be able to concentrate on the task at hand and forget about everything that is going on around you in order to get the job done properly without any errors being made.
  11. The ability to learn from your mistakes and to be willing to ask for help when you don’t understand something is a trait that is essential in an Operations Analyst.
  12. Be able to sit in front of a computer all day (or at least most of the time) and have the stamina to work long hours without getting tired or distracted by your surroundings.
  13. The ability to work well with others and have a good team spirit and work ethic.
  14. You must be able to physically handle a computer all day without any problems or discomfort.
  15. Good time management skills, the ability to prioritize, discipline yourself and manage your time is essential in every success story in the Operations Analyst field.

Tips to write a Operations Analyst Resume Summary:

  1. Your Summary should be no more than 1/2 page.
  2. Summaries quickly and easily grab the prospect’s attention by grabbing their attention with its use of professional terms and development of natural, conversational language.
  3. You want to be able to edit your resume and summary at any time, therefore, it is an essential part of the process that you take minuets in selecting the right words that clearly and concisely communicate your career goals to the appropriate readers.
  4. You will have about 30 seconds to impress the reader, so be sure to use concise and powerful statements that highlight your career strengths and goals.
  5. Begin with a summary statement that refers to your past experience, desired level of responsibility and/or how you will fit into an employer’s organisation.
  6. Each summary should be different based on the position for which you are applying.
  7. Separate your summary and job objective from the experience section of your resume.
  8. Summaries are typically used in combination with a job objectives statement to accent career goals and experience.

How to write a Operations Analyst Resume with No experience:

  1. This resume sample is for an Operations Analyst who is recent graduate.
  2. This Operations Analyst Resume for “no experience” was written using the guide on this guide.
  3. The Operations Analyst resume sample was written by a professional writer and is included on this site to help guide you through the process of writing your own resume.
  4. You may also be interested in browsing some of our popular operations analyst resume samples.
  5. Remember that the Operations Analyst resume should be tailored to your experience and abilities, different job seekers may use different wording.
  6. Feel free to contact me via the email link on this page with any questions regarding your Operations Analyst resume.

How to write a Operations Analyst Cover Letter:

  1. Follow the format of the Operations Analyst resume and cover letter.
    To make a good first impression, send your resume to companies in a manner that will attract their attention. The best way is to follow an example such as these templates for resumes for Operations Analyst jobs. Not only will it show your potential employer that you are qualified, it will also show them that you take initiative and are capable of making decisions about your own future without being asked.
  2. Be honest and don’t embellish your experience or education.
    If you say you are proficient in a skill that you really aren’t, the company will eventually find out and they will lose confidence in your abilities. If you aren’t familiar with a particular field, study it until you are so that you can at least look like an expert when it comes time to interview for the job.
  3. Follow the format of the Operations Analyst resume and cover letter.
  4. Highlight your skills in a job description that you are applying to.
    If you are looking to get into an occupation that requires a specific kind of education, make sure all of the required courses show up on your resume as well as on your cover letter. If you have had any certifications, make sure they are on both resumes and letters as well.

Key Takeaways:

  • An Operations Analyst is a person who uses their operations skills in order to improve the way companies run day-to-day and overall.
  • When writing an Operations Analyst resume, you want to make sure that you include information about your past projects and previous job experience.
  • You also want to include your relevant skills/qualifications, and information on how your resume can benefit a potential employer.
  • You can create a professional operations analyst resume by focusing on the type of role that you are applying for.