Operations Manager CV Sample

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Steven Watson

Operations Manager

Summary

Rising through the ranks in retail, I have developed skills in client relationship management, customer service, marketing strategies, people management, administration, analytical, numerical, conflict resolution skills and sound work plan and priorities to meet organisational goals. I genuinely believe in building effective relationships with both internal and external customers and all stakeholders.

Skills

  • Client Relationship Management
  • Customer service
  • Administration
  • Accounting
  • Management
  • Marketing

Work Experience

Operations Manager

Zee Technologies

Present

  • Coordinating organisation’s resources for goal achievement, operation efficiency and effectiveness.
  • Online shop and website development
  • Marketing promotions formulation, execution and evaluation

General Manager

Walmart

Mar 2020

  • SWOT analysis, business strategy formulation, implementation and execution.
  • Focusing on quality promotion execution with a high degree of accuracy and attention to detail in a delicate customer centred environment
  • Discharging of deliverables with tact, diplomacy and respect for confidentiality and cultural diversity
  • Overal branch administration , financial well being, cost management and profitability. 

Education

Marketing Management

San Jose State University

Dec 2011

Bachelor of Commerce Marketing Management Degree

Project

Teecherz Home & Office Online shop and website development.

Coordinator

Dec 2020


Buy & Win Sales and Marketing Promotion

Coordinator

Jan 2021

Successful launch and execution of the first big annual promotion for the organisation

Languages

  • English
  • French
  • Arabic
  • German

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