Product Analyst Resume Template

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Kevin Michael

IT Operations (Product Analyst)

Summary

I am a sincere and detail – Oriented professional with strong leadership and relationship building skills. Excellent at juggling multiple task and working under pressure. Pro-active thinker and foresight to handle eventualities in team. Have good hands on experience in various benefits administration process.

Skills

  • SQL
  • MS Office
  • HTML

Work Experience

IT Operations (Product Analyst)

SIFT Consultacy Pvt Ltd

Present

Currently working for Zenefits on the US Insurance wing. Member of the Benefit Platform Operations team, contributing on different benefit fulfilment channels and product improvement.

Current Profile:

  • Benefits Administration for various MNCs in USA.
  • Working on EE healthcare benefits on Benefits Junction Tool.(Employee Benefits Enrolment Portal)
  • Gathered employee information, and ensured that it is kept updated, and punched into the system
  • Ascertained that enrollments, terminations, changes, and death claims were properly handled
  • Receive Client requirements and specifications for Implementation
  • Benefit communications and education through enrolment portal/Teamwork.
  • Handled COBRA enrollments.
  • Resolves eligibility and all other kinds of issues.
  • Analyse / Review requirements based on the Company Overview and Configuration Document
  • Analyse the reason for (NH,Ter, Renewal) failure of generated task and fixing the issue

Intern

SIFT Consultacy Pvt Ltd

Dec 2018

Worked under the guidance of Bangalore Operations team. Was trained on US Insurance and related fulfilment methods and channel used by Zenefits.

Education

Bachelor Of Engineering (Information Technology)

San Jose State University

2017


Graduate Diploma in Fashion Designing and Management

Northeastern University

2018


Master of Business Administration – Human Resource and Management

Arizona State University

Present


Languages

  • English
  • French
  • Arabic
  • German

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