Senior Analyst Resume Example

Are you a Senior Analyst by profession and looking for a career change? We have good news for you! use our job-winning professional Senior Analyst Resume template. You don’t have to start writing from scratch. Just click “Edit CV” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more Resume Templates.

Jessica Scott

Senior Analyst

Work Experience

Senior Instructor Analyst

Accenture, Inc.

Present

  • Ensures 100% throughput and hand over competent resources to production, and
  • Highly skilled in training and delivery, training needs analysis, workshops, initiatives, coaching, and stakeholder and client management

General & Billing Subject Matter Expert

Accenture, Inc.

Dec 2015

  • Assist team managers in team huddles, call escalations, reporting, and transfer of knowledge about processes, services, and updates to other team members

General & Billing Customer Service Representative

Accenture, Inc.

Jun 2015

  • Cater to customers general inquiries such as bill explanation, bill dispute, and basic troubleshooting on a mobile phone

Customer Service Representative

Concentrix CVG Philippines, Inc.

Feb 2014

Did not finish training

General & Billing Customer Service Representative

Sitel Philippines Corporation

Dec 2013

  • Cater to customers general inquiries such as bill explanation, basic troubleshooting on a mobile phone, and processing sim contracts

Education

Bachelor of Arts in Foreign Service

San Jose State University

Nov 2012

Northeastern University

Mar 2010

Languages

  • English
  • French
  • Arabic
  • German

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