Software Test Manager Resume Example

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Jessica Lauren

Software Test Manager

Summary

An experienced Senior Software Test Analyst with over 15 years’ experience, a key part of my work is being able to build strong relationships with a variety of different user groups.

From understanding the key business requirements, to interpreting what has been developed, to giving the End User peace of mind that they have a product they were expecting.

I have been involved in many high-profile projects that require a high standard of work to meet stringent deadlines and successfully deliver quality software.

Skills

  • Able to learn and apply new skills and technology quickly
  • Build relationships with diverse range of people
  • Analytical and detail oriented
  • Excellent written & verbal communication skills
  • Excellent time management skills
  • Problem Solving
  • Experienced Test Analyst
  • JIRA, Confluence, TOAD, Agile, SDLC, Test Director, SQL Developer
  • Functional Testing, System Testing, Agile, Regression, Data Migration, UAT

Work Experience

Test Manager

Webtools Limited

Present

An innovative agile customer software development company.

User Acceptance Testing Coordinator

Nelson Marlborough District Health Board

Apr 2018

Lead Test Analyst

Foster Moore International Limited (The Registry People).

Feb 2017

    Feb 2013 – Sep 2013
    Feb 2010 – Feb 2011
    Mar 2003 – Dec 2006

An online Registry developer for Government and executive agencies worldwide.

Quality Assurance Manager

OnPoint Digital Limited – Nelson

Apr 2015

Providing e-learning solutions that improve the ability to deliver online courses and assessments to learners.

Test Analyst

UBS Warburgs Limited – London

2003

Education

Diploma in Business Studies

San Jose State University

1994

Diploma in Travel and Tourism

Northeastern University

1995

NZIM Certificate in Management

Arizona State University

1995

Schooling

University of South Florida

1991

Project

Webtools

Test Manager

Present

In charge of implementing and future proofing Testing Processes across the company’s three business streams, Webtools NZ, Webtools Health and Webtools Australia.

NMDHB South Island Patient Information Care System Implementation

User Acceptance Testing Coordinator

Apr 2018

Worked on the implementation of the South Island Patient Information Care System (SI PICS) – replacing the Nelson Marlborough District Health Boards legacy system.

  • Coordinated hospital staff (400 plus staff) to undertake training.
  • Maintain Training Schedule detailing which business experts/UAT testers are required to attend specific training sessions.
  • Liaising with Management to release users and back fill roles.
  • Set up dedicated UAT testing rooms in Nelson & Wairau for staff to use.

Registry upgrade and PPSR Implementation for Samoa

Lead Test Analyst

Feb 2017

  • Lead Test Analyst, Registry upgrade and PPSR Implementation for Samoa
  • Preparation and execution of test cases
  • Liaising with Development & Business Analysts – issue resolution
  • Relationship building with Development Team, Business Analysts and End Business Users
  • UAT support – providing support and issue resolution

OnPoint Digital Limited – Nelson

Quality Assurance Manager

Apr 2015

  • Create and formalise QA Processes within the organisation.
  • Tasked with creating a Nelson based testing team to support US based team.
  • Oversaw the implementation and use of JIRA as the main bug reporting system and facilitated the transition from Bugzilla to JIRA
  • Created a more structured environment to store technical support, development and testing documentation using Confluence.

Foster Moore: Radio Spectrum Management

Test Analyst

Sep 2013

Preparation and execution of test cases

Foster Moore: Personal Property Securities Register upgrade

Test Analyst

Feb 2011

Preparation and execution of test cases.

Foster Moore: Radio Spectrum Management

Lead Test Analyst

Dec 2006

  • Lead Test Analyst for RADIO SPECTRUM MANAGEMENT (RSM) application.
  • Test Analyst for NEW ZEALAND COMPANIES OFFICE and MOTOR VEHICLE TRADERS applications.
  • Provision of test estimates and allocation of resources.
  • Liaising with IT and business Analysts – issue resolution
  • UAT Support
  • Go-Live of SMART
  • Successful Management of Test Team testing SMART
  • Building relationships with MBIE users for UAT support.

UBS Warburgs CLAS Implementation

Test Analyst

2003

  • Preparation of test cases for New Cash and Current Accounting and Payment System CLAS
  • System test case execution using Test Director
  • Relationship Manager for UAT – providing support and issue resolution.

Part of team to successfully see go-live of Flexcube powered Client Level Asset Servicing (CLAS) System

Languages

  • English
  • French
  • Arabic
  • German

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