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I’m interested in enhancing my knowledge, developing my skills and to continue my career in the prospective areas of the Travel and Tourism Industry. I do believe that I’m a self-motivated, determined & a keen team player in obtaining my goals.
- Determining clients’ needs and suggesting suitable travel packages
- Organizing travels from beginning to end, including tickets, accommodation and transportation
- Handling quations and tours of Audley Travel UK
- Supplying travelers with pertinent information and useful travel/holiday materials
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
- Attend conferences to maintain familiarity with tourism trends
- Staying informed with current industry developments
- Handling FIT inquiries from Sales Lead till execution (B2C)
- Responsible and meaningful itinerary planning including costing.
Educating clients on responsible travel practices & ensuring meaningful holiday experiences
- Identifying responsible travel products/ partners and conducting regular audits.
- Negotiating with suppliers producing regular content fr SoulTrek blog and social media
- Continuously ensuring website and content is optimized for SEO
- Managing and growing social media channels
- Configuring rates on the hotels property management system
- Processing stop sale on online channels and tour operator channels
- Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website
- Helps develop room revenue and occupancy forecasts
- Handles daily correspondence. Responds to inquiries and makes reservations as needed
- Determines room rates based on the selling tactics of the hotel
Customer Support Executive
- Maintaining customer databases
- Investigating and solving customers’ problems, which may be complex or long-standing problems that
have been passed on by customer service assistants
- Issuing refunds or compensation to customers
- Meeting with other managers to discuss possible improvements to increase the quality of the service
- Learning about the organization’s products and services and keeping up to date with changes
Reservations & Ticketing Agent
- Assists passengers requiring special assistance to board or depart conveyance
- Sells and assembles tickets for transmittal or mailing to customers.
- Plans route and computes ticket cost, using schedules, rate books, and computer.
- Arrange cargo requirements requested by customers.
- Sells and assembles tickets for transmittal or mailing to customers.
- Inform customers or Ticket Agents to advise of changes with travel conveyance or to confirm reservation.
- Advice customers regarding baggage allowances, Check in times, Departure times and any flight delays.
- Maintains computerized inventory of passenger space available.
Degree in Travel and Tourism Management
BTEC Higher National Diploma in Travel & Tourism Management L4 & L5
Higher Achiever of the Year
Diploma in Airline Reservations & Ticketing (GDS, Marketing, Airport & Cargo Operations)
Amadeus Global Distribution System training
OPERA PMS Hotel and Hospitality Management system
Call Centre operation training
Career Expert Tips:
What Should Be Included In A Travel Planner Resume?
When writing a travel planner resume, it is important to include the necessary details that will get you noticed by prospective employers. A travel planner is responsible for ensuring that all aspects of a client’s journey are taken care of, from making flight, hotel and car reservations to negotiating rates and researching travel destinations to provide customers with the best experience possible. A successful travel planner resume should include specific skills and qualifications that demonstrate competence in the field.
The core skills required to be a successful travel planner should be highlighted in the resume. These include excellent customer service, organizational and problem-solving skills, and the ability to use computer software such as GDS and CRS systems. It is also important to have a working knowledge of the geography of different countries and regions, as well as a keen eye for detail.
An effective travel planner resume should also include details of any experience of working within the travel industry, such as previous positions held or freelance work. Additionally, any personal or academic qualifications should be noted, such as an International Travel and Tourism Management degree or certification in Travel Agent Proficiency.
Finally, a travel planner should showcase their customer service skills and ability to work with a variety of people from diverse backgrounds. Examples of successful customer service outcomes, such as resolving customer complaints in a timely and professional manner, should be included on the resume. Providing evidence of a successful record of customer service is essential in demonstrating the applicant’s suitability for the role of a travel planner.
What Skills Should I Put On My Resume For Travel Planner?
.As a travel planner, your resume should accurately showcase your relevant skills and experience. Before you start writing, take some time to consider the skills that employers in the travel industry may be looking for. This will help you to tailor your resume and make sure that it stands out from the crowd.
When writing your resume, be sure to include any experience you may have had in the travel industry. This could include customer service experience, knowledge of different destinations, or any other relevant skills. Think about the skills that you have that could be beneficial to a travel planning role.
You may also want to list any certifications or qualifications that you have that are relevant to the travel industry. This could include anything from travel agent courses to language qualifications that could be useful for your job. Additionally, highlight any customer service experience that you have, as this will be important for ensuring that customers have the best travel experience possible. Finally, list any relevant computer skills that you have, such as knowledge of travel booking software or any other programs that could be used in a travel planning role.
Organizational skills are also an important asset in a travel planning role. Make sure that you highlight any skills you have that could be beneficial in an administrative role. This could include being able to work with multiple systems, being able to manage multiple projects, or being able to work to tight deadlines.
Being able to work with people is also an important skill for a travel planner. Employers may be looking for someone who is able to provide excellent customer service and build relationships with clients. Make sure that you highlight any experience that you have had in this area.
Finally, consider any additional skills that you may have that could be relevant to a travel planning role. This could include knowledge of different culture and customs, or being able to work independently. Highlighting these skills could help you to stand out from the crowd. Additionally, be sure to note any customer service experience you have, such as the ability to provide excellent customer service, effectively solve customer issues, and build strong relationships with clients. This experience is essential for any travel planning role and could help to set you apart from other applicants.
What Is The Job Description Of The Travel Planner?
A Travel Planner is a professional who is responsible for providing advice and assistance to clients who are planning a trip. Their job involves researching destinations, selecting hotels and activities, and helping clients book flights and accommodations. They also provide advice on how to make the most of their holiday experience, from budgeting and packing to sightseeing and local attractions. In addition, a Travel Planner typically works with travel agents and tour operators to ensure that their clients get the most out of their trip. Travel Planners must have excellent organizational skills and be prepared to work with tight deadlines. They must also be knowledgeable in the destination they are advising on and be able to offer tips and advice on the best places to visit.
A Travel Planner is responsible for planning and organizing travel itineraries for their clients. They research destinations, book flights, hotels, and other transportation, and explore attractions to recommend to their clients. They must also be familiar with the laws and regulations of the destination and be aware of any health or safety issues that may arise. Additionally, a Travel Planner typically works with travel agents and tour operators to ensure that their clients have the best possible travel experience. They must have excellent organizational skills.
What Is A Good Objective For A Travel Planner Resume?
Writing a solid objective for a travel planner resume can be a great way to showcase your skills and experience to prospective employers. An objective is a short statement that appears at the top of your resume, and it should be tailored to the job you are applying for. It should focus on what you can bring to the specific role you are applying for, and should be professional and concise.
When writing an objective for a travel planner resume, it should explain why you are a good candidate for the position. It should be clear and concise, and should demonstrate your knowledge of the industry and the travel planner role. For example, you could include an objective that reads something like, “A highly experienced and motivated travel planner seeking to bring my expertise to a progressive organization.” This demonstrates your experience in the industry and your enthusiasm for the role.
You should also be sure to include any qualifications or certifications you possess that are related to the travel planner role. This will show potential employers that you have the skills and qualifications necessary to excel in the position. Additionally, you can include any awards or recognition you have received for your work in the field of travel planning. This can help to demonstrate your commitment to the industry and your skills in the area.
Overall, when writing an objective for a travel planner resume, it should demonstrate your knowledge and experience in the industry, as well as your enthusiasm for the role. Additionally, it should include any qualifications or awards you have received, to demonstrate your commitment to the field and your ability to excel in the position.
What Are The Career Prospects In The Travel Planner?
The career prospects in travel planning are diverse and exciting. As a travel planner, you could be working in a variety of roles, ranging from leading tours and helping customers plan their trips, to researching and promoting destinations. You also might be working in a more administrative capacity, such as in a travel agency, handling reservations and other customer service tasks.
The job outlook for travel planning is promising, due to the increasing popularity of travel. The number of people traveling is expected to rise significantly in the coming years, creating more opportunities for travel planners. In addition, the demand for travel planners is expected to increase due to the continuing growth of the online travel industry.
To succeed in the field of travel planning, you’ll need to develop excellent communication and organizational skills. You must be able to effectively communicate with customers, vendors, and other individuals in the travel industry. You should also be comfortable dealing with complex travel arrangements and booking systems.
In addition, you’ll need to have an in-depth knowledge of the travel industry and be able to research and analyze different destinations, attractions, and accommodations. You should also have a strong understanding of customer service and the ability to provide excellent customer experience. You must be knowledgeable about the different types of packages, pricing, and promotions available in the travel industry, as well as the regulations and laws governing air travel, hotel accommodations, and other aspects of the travel industry.
You should also be comfortable dealing with complex travel arrangements and booking systems, such as airline and hotel reservation systems, and have a good understanding of the different types of technology used in the industry. Additionally, you’ll need to be able to effectively communicate with customers and provide them with the best
Finally, having strong problem-solving skills is essential in the field of travel planning. You’ll need to be able to quickly and effectively handle customer inquiries and resolve issues. You should also be able to anticipate potential problems and offer solutions.
Key Takeaways for an Travel Planner resume
When writing a travel planner resume, there are several key takeaways to keep in mind. First, highlight any experience you have in the travel and tourism industry, such as working as a tour guide, travel agent, or reservation specialist. It is also important to mention any education or certifications you have related to the field, such as a degree in hospitality management or certification as a travel consultant.
Additionally, include any special skills or expertise you have that could help you stand out from other candidates, such as foreign language fluency or experience with popular computer and reservation systems. Finally, make sure to list any awards you have won and any voluntary activities or organizations you have been involved in related to travel and tourism.
By following these key takeaways, you can create an effective travel planner resume that is sure to impress employers. Making a great resume is essential when applying for a travel planner position. To stand out from other candidates, emphasize the skills and qualifications that are most relevant to the job. These can include a strong knowledge of different cultures, an understanding of different modes of transportation, and the ability to communicate effectively with customers.
Highlight any special skills or qualifications that can help you stand out from other candidates, such as foreign language fluency or experience with popular computer and reservation systems. Working in the hospitality industry requires a unique set of skills and qualifications. To be successful in this role, you should have a deep understanding of customer service practices, as well as a willingness to learn about new cultures and destinations. In addition to customer service skills, you should have a thorough knowledge of different modes of transportation, including air, rail, and road, as well as the ability to effectively communicate with customers from a variety of backgrounds. Furthermore, you should possess special skills or qualifications that
Required skills for a successful travel agent include excellent customer service skills, including a professional and friendly demeanor, problem-solving capabilities, and an understanding of best business and customer sera solid understanding of geography and international destinations, including flight and hotel availability, visa and passport requirements, and current regulations and safety protocols for travel. You should also have a strong understanding of domestic and international travel industry trends and common industry-related malprac the ability to effectively use computer software and applications , such as Microsoft Office Suite and reservation systems, to research travel information and make bookings.
You should have a strong and thorough knowledge and a sound, well-rounded understanding of geography and international destinations, including flight and hotel availability, visa and passport requirements, and current regulations and safety protocols for travel. You should also have a strong understanding of domestic and international travel industry trends and common industry-related malpractices. Additionally, you should possess the ability to effectively use computer software and applications
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