Administrative support Resume Sample

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Jessica Michael

Administrative support


Administrative support professional offering versatile administrative skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change,works independently and exceeds expectations. Able to quggle multiple priorities and meet
tight deadlines without compromising quality work.


  • Pastel
  • Paradigm
  • Microsoft Office Excel
  • Microsoft Office Word
  • Microsoft PowerPoint
  • Telephone Etiquette
  • Effective Teaching

Work Experience

Production Administration Clerk

Allmark Foods (Pty)Ltd

Feb 2020

  • Experience in managing production documentation, such as work orders, production schedules, and production reports.
  • Proficient in using computer software and systems to keep track of production activities.
  • Responsible for maintaining accurate and uptodate production records.
  • Collaborates with production managers to plan and schedule production activities.
  • Monitors the progress of production jobs to ensure they are completed on time.
  • Orders and maintains inventory of production supplies and materials.
  • Provides support to production teams by preparing and distributing necessary paperwork and instructions.
  • Works closely with other departments, such as purchasing and logistics, to ensure smooth production operations.
  • Generates and prepares production reports for management review.
  • Assists in training new production staff members on administrative processes and procedures.
  • Maintains confidentiality of sensitive production information.

Administration Clerk

Allmark Foods (Pty)Ltd

May 2018

  • Responsible for providing administrative support to the office
  • Handling incoming and outgoing mails and ensuring that they are properly distributed and filed 
  • Managing the office supplies by ordering and restocking as necessary
  • Assisting in the preparation of reports, presentations, and other documents
  • Maintaining and updating files and records
  • Answering telephone calls and taking messages
  • Greeting and assisting visitors and clients
  • Assisting in organizing and scheduling meetings and appointments
  • Managing and maintaining office equipment and machinery
  • Assisting with basic bookkeeping tasks such as data entry and invoicing
  • Conducting research and compiling information as requested by the management
  • Assisting in the recruitment process by sourcing resumes and scheduling interviews
  • Supporting other departments and team members with various administrative tasks as needed.


N6 Human Resource Management

San Jose State University

Jun 2013

Entrepreneurship & Business Management • Personnel Management • Management Communication • Computer Practice• Personnel Training • Labour Relations


Northeastern University

Dec 2011

Afrikaans • English • Mathematics • Accounting • Life Orientation • Economics • Business Studies


NuClear Structural Engineering

HR/Admin Intern

Jun 2013

Operating Expenditures • Filing and other general administrative • Switchboard Operator

EPW Project

Substance Abuse Member

Nov 2013

Educating community on substance abuse  • Delivering pamphlets door to door

Blaauwberg Villa B&B


Dec 2013

Receiving guests • Cleaning Rooms • Assist guest with requests



Jan 2014

Receiving payments via Credit cards • Cash Handling • Customer queries • Meet & greet Customers • Customer service

Hermes Primary School

Library Assistant – Volunteer

Jul 2014

  • Assist children & teachers in locating materials
  • Maintain Records
  • Rearrange library according to various criterias
  • Oversee classes in absense of teachers


  • English
  • French
  • Arabic
  • German

Career Expert Tips:

  • Always make sure you choose the perfect resume format to suit your professional experience.
  • Ensure that you know how to write a resume in a way that highlights your competencies.
  • Check the expert curated popular good CV and resume examples

Unlocking Success: The Role and Responsibilities of Administrative Support

Administrative Support professionals are the unsung heroes of any organization. They are the gears that keep the machinery of a business running smoothly, the navigators of the often tumultuous seas of paperwork, schedules, and communication. In this comprehensive guide, we will dive deep into the multifaceted world of Administrative Support. Whether you are aspiring to become one or seeking to understand the vital role they play, this article will provide you with insights, tips, and a roadmap to excel in administrative support roles.

What is Administrative Support?

Administrative Support is a cornerstone of efficient operations within any organization. These professionals are the backbone of the office, ensuring that day-to-day tasks run seamlessly. While the specific duties may vary depending on the industry and company size, the essence of Administrative Support remains consistent. They are the go-to individuals for clerical tasks, communication management, and organizational support.

An Administrative Support role requires a combination of essential skills and qualities, including:

  • Organizational Skills: The ability to keep track of multiple tasks, deadlines, and priorities.
  • Communication: Effective written and verbal communication to liaise with colleagues, clients, and external parties.
  • Time Management: Efficiently allocating time to various tasks and ensuring deadlines are met.
  • Attention to Detail: Spotting errors and inconsistencies to maintain the quality of work.
  • Adaptability: The capacity to handle unforeseen changes and challenges with a calm demeanor.
  • Technology Proficiency: Familiarity with office software and tools for document creation, scheduling, and data management.

Job Requirements for Administrative Support

Stepping into the role of Administrative Support requires meeting certain prerequisites and acquiring specific skills. Let’s explore the essential qualifications and competencies needed to thrive in this field:

  • Education: While a formal degree is not always mandatory, a high school diploma or equivalent is often expected. Additional courses or certifications in office management can be advantageous.
  • Computer Skills: Proficiency in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint), email clients, and calendar management tools is crucial.
  • Communication Skills: Clear and effective written and verbal communication is vital for interacting with colleagues and clients.
  • Organizational Skills: The ability to keep track of schedules, appointments, and documents is essential for success.
  • Customer Service: Many Administrative Support roles involve interacting with clients or customers, so strong customer service skills are valuable.
  • Attention to Detail: Precision in data entry, document preparation, and proofreading is a must.

Remember that while these qualifications are important, a positive attitude, a willingness to learn, and a strong work ethic can often outweigh formal education in this field.

Responsibilities of Administrative Support

The responsibilities of Administrative Support professionals can vary widely depending on the organization’s size, industry, and specific needs. However, there are several core responsibilities that are common to most administrative support roles:

  • Documentation and Filing: Maintaining organized records, both physical and digital, is crucial. This includes filing documents, creating databases, and managing records.
  • Communication Management: Handling phone calls, emails, and other forms of communication. Administrative Support often serves as the initial point of contact for inquiries.
  • Appointment Scheduling: Coordinating meetings, appointments, and travel arrangements for executives and team members.
  • Office Supplies and Inventory: Ensuring that office supplies are stocked and managing inventory levels.
  • Event Coordination: Organizing and assisting in events, workshops, or conferences hosted by the organization.
  • Data Entry and Analysis: Inputting and managing data, and sometimes generating reports or conducting basic data analysis.
  • Customer Service: Providing assistance and information to clients or customers in a courteous and professional manner.

Administrative Support professionals are often the glue that holds an office together, ensuring that operations run smoothly and efficiently.

Administrative Support Resume Writing Tips

Your resume is your ticket to securing a role in Administrative Support. To make your resume stand out, consider the following tips:

  • Highlight Relevant Skills: Tailor your resume to emphasize skills such as organization, communication, and computer proficiency.
  • Showcase Experience: Describe your previous roles in a way that highlights your contributions and achievements. Quantify your accomplishments where possible.
  • Use Action Words: Begin bullet points with action verbs like “managed,” “coordinated,” or “organized” to convey your abilities effectively.
  • Include Certifications: If you have relevant certifications, such as Microsoft Office Specialist or Administrative Professional Certification, be sure to mention them.
  • Personalize for Each Application: Customize your resume for each job application by aligning your skills and experience with the specific requirements of the role.

Your resume should be a reflection of your abilities and a compelling invitation for potential employers to learn more about you.

Administrative Support Resume Summary Examples

Your resume summary is your chance to make a strong first impression. Here are some examples of effective resume summaries for Administrative Support roles:

  • “Dedicated Administrative Support professional with over 5 years of experience in efficiently managing office operations. A detail-oriented multitasker with a proven track record in document management, communication, and customer service.”
  • “Experienced Administrative Support Specialist skilled in scheduling, data entry, and office organization. Adept at streamlining administrative processes to enhance productivity.”
  • “Results-driven Administrative Support professional with a strong commitment to accuracy and efficiency. Proven ability to provide top-notch administrative assistance to executives and teams.”

Your resume summary should capture your key strengths and experience succinctly.

Create a Strong Experience Section for Your Administrative Support Resume

Your experience section should be the highlight of your resume, showcasing your achievements and contributions in previous roles. Here are some examples to guide you:

  • “Managed daily office operations, including document filing and data entry, resulting in a 20% increase in organizational efficiency.”
  • “Coordinated and scheduled appointments for a team of executives, ensuring efficient use of their time and resources.”
  • “Provided exceptional customer

    service, handling inquiries and resolving issues promptly and professionally.”

Your experience section should paint a clear picture of your capabilities and accomplishments in previous positions.

Education Section for Your Administrative Support Resume

Your education section should reflect your relevant qualifications and certifications. Here’s how to list your educational milestones:

  • High School Diploma, XYZ High School, Graduated 20XX.
  • Microsoft Office Specialist Certification, 20XX.
  • Administrative Professional Certification, 20XX.

Your education section highlights your foundation of knowledge and any specialized training you’ve received.

Administrative Support Skills for Your Resume

Your skill set is your toolkit in the world of Administrative Support. Here are the essential skills you should showcase:

Soft Skills:

  1. Organization and time management
  2. Effective communication
  3. Attention to detail
  4. Adaptability
  5. Customer service

Hard Skills:

  1. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  2. Data entry and management
  3. Calendar management
  4. Email communication
  5. Office equipment operation (printers, scanners, etc.)

Each skill in your arsenal contributes to your effectiveness in Administrative Support roles.

Common Mistakes to Avoid When Writing an Administrative Support Resume

When crafting your resume, be sure to avoid these common pitfalls:

  • Using a generic resume for all applications. Tailor your resume to match the specific job requirements.
  • Listing job duties without showcasing your achievements. Highlight how you made a positive impact in your previous roles.
  • Skipping the cover letter. Use it as an opportunity to express your enthusiasm for the position and company.
  • Overloading your resume with technical jargon. Keep it clear and understandable to a wide audience.
  • Failing to proofread. Typos and errors can create a negative impression.

Avoiding these mistakes will help you create a polished and effective resume.

Key Takeaways for Your Administrative Support Resume

As you prepare your Administrative Support resume, keep these key points in mind:

  • Emphasize your organizational and communication skills.
  • Showcase your relevant experience and accomplishments.
  • Customize your resume for each application.
  • Highlight your certifications and education.

Now that you have the tools to create an outstanding Administrative Support resume, go ahead and make your application shine!

Ready to take the next step in your Administrative Support career? Craft a winning resume and utilize our AI Resume Builder to create a standout application that will impress employers and open doors to exciting opportunities.