Assistant Risk Management Resume Sample

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Evelyn Salt

Assistant Risk management

Summary

I am ambitious person who develop a mature and responsible to any task given. as a graduate with  3 year experience in management. i am excellent in working with others to achieve a certain objective on time with excellent.

Skills

  • MS Word/MS office
  • Event planning and coordination
  • MS Excel
  • Service recovery/Customer Handling
  • Communication skill

Work Experience

Assistant risk management

CUCKOO INTERNATIONAL (MAL) SDN BHD

Present

  • Document verification – review and check all the document
  • assessment verification-analysis any potential risk for our customer rental scheme
  • admin- process all the rental ownership transfe

Customer service executive/Service Recovery

AEGIS BPO

Dec 2017

  • Inbound – Handling call from customer for 11street (retail online shopping)
  • Outbound –received complaints and comments.Contact unsatisfied customer for service recovery
  •  Making data for QA purpose

Customer service/social media department

CHILINDO SDN BHD

Jul 2018

Handling inquiry regarding chilindo process

  • Handling refund/credit for customer
  • Handling outbound for unsatisfies customer

Education

DIPLOMA IN HALAL FOOD SERVICE

San Jose State University

Dec 2015

  • service classes
  •  Coursework in Hotel Management and Restaurant Food Service
  • handling halal food and food sanitation
  • CGPA 3.18

SPM (SIJIL PELAJARAN MALAYSIA)

Northeastern University

Dec 2011

SPM : 1A 6B 2C 1D

Project

Mr Mohd Zaidi Bin Yunus

Senior Trainer

Present

Aegis BPO Malaysia, 11street Level 18, Menara 238, Jalan Tun Razak, 50400, Kuala Lumpur 013-2823299

Mrs Fadilah binti ahmad

Leader

Present

CUCKOO INT (MAL) SDN BHD

Level 15-A03 Ekocheras mall no 693 batu 5 jalan cheras 56000 kuala lumpur

Tel: 013-6616509

Languages

  • English
  • French
  • Arabic
  • German

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