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Project Services Manager
Focus and experienced customer-oriented professional with 12+ years of experience in a broad range of supply chain management, reverse logistics and customer service activities, with focus on world wide operations and international programs and project management experience. Solid track record for partnering with customers and CMs across USA, EMEA and APJ regions. Exceptional leadership skills with balanced view of strategic thinking and operational execution.
- Office suit
Sr. Staff Program/ Project Manager
- Developed high impact plans to transition from an “In house manufacturing model” into a “CM model”
- Lead Cross functional teams to facilitate and delivered NPI and business processes implementations
- Create,monitor and present KPI reports to ensure process adherence, budget constraints, efficient resources usage and customer satisfaction metrics.
- Work in partnership with customers to improve and develop new processes.
Program Management Manager
- Responsible and first customer contact for any customer requirement.
- Responsible to monitor and keep good performance on internal and customer deliverable metrics.
- Develop internal processes to improve quality on the process executions and to improve efficiency to lower operational costs without sacrificing quality.
- Report and present KPIs to internal management and customer on time basis.
- Lead multiple projects for different products communicatig status, risks, milestones and achievements.
- Crossfunctional functional teams management leader.
- Develop plans for high business forecasts and results.
Service Delivery Manager
- Service delivery manager responsible for large teams execution in a call center enviroment.
- Cross functional team leader to create and develop business and quality processes to satisfy customer requirements.
- Project Manager in charge to implement new customer projects.
- Responsible for customer service satisfaction and quality.
- Develop and monitor key performance indicators to provide status reports on time basis to customers.
- Responsible for budget, staff of teams over 100 people between, managers, supervisors and agents.
Bachelor degree Electrical-Mechanical Engineer
Program Management Professional
PMP number 1744062, global credntial.
Transition from In House Mfg to CM
- Transfer test manufacturing from In house into a CM Model
- Identify all product lines and prioritize based on customer tier.
- Complete material inventories, on hand, consigned, at vendor, raw and FGI, SILs.
- Identify and assign projects by geographical locations.
- Identify test and capital equipment requirements.
- Commision and decomission of testers.
- CM product and process training
- Pilot runs and line qualitifications with CM.
- Site transfer full reverse logisitics operation from Sacramento, Cal to Guadalajara, Mexico.
- Identify Product and customer lines.
- Define priorities.
- Knowledge transfer
- Materials and inventory transfers
- Receiving site training on product and processes.
- Capex and golden units requirements
- Prioritize customers based on customer tiers and revenue.
- Run pilots and qualify lines at receiving site.
- Run Quality control reports to ensure successful transfer.
- Align with Production on PLCP
- Identify Key milestones for Mfg and reverse logistics deliverables.
- Identify PFRU requirements.
- Plan on parts, capex and golden units requirements.
- Spare parts planning
- Product and process training.
- Run and qualify lines.
- Complete and sign First Article inspection reports.
Career Expert Tips:
What is the Role of a Project Services Manager?
At the helm of every successful project is a Project Services Manager, a professional who orchestrates the various elements involved in bringing a project to fruition. This role is pivotal in ensuring that projects are executed efficiently, within the stipulated time frame, and budget. The Project Services Manager is a maestro, harmonizing the different departments and resources to work towards a common goal.
Delving deeper, a Project Services Manager is not just a manager but a visionary leader who foresees the potential hurdles and strategically plans to overcome them. They are adept at risk management, foreseeing potential roadblocks, and devising strategies to mitigate them. Their role is akin to a seasoned sailor steering the ship through turbulent waters with foresight and expertise.
What are the Project Services Manager Job Requirements?
Embarking on a career path as a Project Services Manager necessitates a rich background of experience and a robust educational foundation. Let us explore the essential requirements that pave the way to becoming a successful Project Services Manager:
- A Bachelor’s degree in Business Administration, Project Management, or a related field, laying the educational groundwork for a career in project services.
- Proven experience in project management, showcasing a trajectory of successfully handled projects.
- Proficiency in project management software, a skill that facilitates efficient planning and execution.
- Excellent communication and interpersonal skills, fostering a collaborative work environment.
- Leadership abilities, steering teams towards achieving project goals.
- Problem-solving skills, a critical attribute in navigating through project challenges.
Acquiring certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) can further bolster your credentials, showcasing a commitment to excellence in the field.
What are the Responsibilities of a Project Services Manager?
The role of a Project Services Manager is a mosaic of diverse responsibilities, each contributing to the successful completion of projects. Let us delve into the myriad responsibilities that define this role:
- Developing and overseeing project plans, a blueprint that outlines the roadmap to project completion.
- Coordinating with various departments, fostering synergy in efforts towards a common goal.
- Managing project budgets meticulously, ensuring optimal utilization of resources.
- Identifying and mitigating risks proactively, a critical step in steering the project towards success.
- Reporting project progress to stakeholders, maintaining transparency and fostering trust.
- Ensuring compliance with industry standards and regulations, safeguarding the project’s integrity.
Each responsibility is a vital cog in the machinery of project management, ensuring a harmonious workflow towards achieving project objectives.
Project Services Manager Resume Writing Tips
Creating a resume that resonates with potential employers is a critical step in your career journey. Here are some tips to craft a resume that showcases your strengths and achievements as a Project Services Manager:
- Highlight your experience in managing diverse projects, showcasing your versatility and adaptability.
- Detail the successful outcomes of the projects you managed, illustrating your competency in bringing projects to fruition.
- Include any certifications that underscore your expertise in project management.
- Illustrate your leadership journey, showcasing instances where you led teams to success.
- Personal anecdotes that depict your problem-solving abilities can add a personal touch to your resume.
Each tip is a stepping stone to crafting a resume that is a true reflection of your skills and achievements in project management.
Project Services Manager Resume Summary Examples
Your resume summary is the gateway to your professional journey, offering a snapshot of your expertise and achievements. Here are some examples to inspire you:
- “Project Services Manager with a decade of experience in steering high-value projects to success, showcasing a rich history of overseeing diverse teams and achieving project objectives.”
- “Dedicated Project Services Manager with a proven track record in the IT sector, adept at risk management and strategic planning.”
- “Experienced Project Services Manager with a focus on sustainability, steering eco-friendly projects with a vision for a greener future.”
Each summary paints a vivid picture of your journey, offering a glimpse into your expertise and the value you bring to the table.
Create a Strong Experience Section for Your Project Services Manager Resume
The experience section is the cornerstone of your resume, a space where you narrate your professional journey. Here are some examples to guide you in crafting this section:
- “Spearheaded a team of 50 professionals in a multi-million dollar project, achieving project goals within the stipulated time frame.”
- “Implemented innovative risk management strategies, mitigating potential hurdles and steering the project towards success.”
- “Led a cross-functional team in a complex IT project, fostering collaboration and achieving project objectives.”
Each entry in this section is a testament to your skills and achievements, narrating tales of successful project management.
Sample Education Section for Your Project Services Manager Resume
Your educational background is the foundation upon which your career is built. It is a space to showcase your academic achievements and the knowledge you have acquired. Here is how you can craft this section:
- Master of Business Administration, XYZ University, a journey of deep learning and honing managerial skills, 2015.
- Bachelor of Science in Project Management, ABC University, laying the educational groundwork for a career in project services, 2010.
- Project Management Professional (PMP) Certification, showcasing a commitment to excellence in project management, 2017.
Each educational milestone is a chapter in your learning journey, showcasing your readiness to take on the role of a Project Services Manager.
Project Services Manager Skills for Your Resume
As a Project Services Manager, your skill set is a rich tapestry of technical expertise and soft skills. Let us explore the skills that are essential in this role:
- Leadership and team management, steering teams towards achieving project goals.
- Communication skills, fostering a collaborative work environment.
- Problem-solving abilities, navigating through project challenges with ease.
- Adaptability, adjusting strategies to suit changing project dynamics.
- Attention to detail, ensuring meticulous execution of project plans.
- Project management expertise, steering projects from inception to completion.
- Proficiency in project management software, facilitating efficient planning and execution.
- Budget management, ensuring optimal utilization of resources.
- Risk management, foreseeing and mitigating potential hurdles.
- Regulatory compliance, safeguarding the project’s integrity.
Each skill is a thread in the rich tapestry, showcasing your readiness to take on the multifaceted role of a Project Services Manager.
Most Common Mistakes to Avoid When Writing a Project Services Manager Resume
As you craft your resume, it is essential to steer clear of common pitfalls that can hinder your journey to landing your dream job. Here we list down the mistakes often seen in resumes and how to avoid them:
- Using a one-size-fits-all approach, a strategy that fails to showcase your unique fit for the role.
- Listing job duties without showcasing your achievements, a narrative that lacks depth.
- Ignoring the cover letter, a missed opportunity to narrate your story and connect with the potential employer.
- Overloading your resume with jargon, a strategy that can obscure your true value.
- Failing to proofread, a mistake that can leave a dent in your professional image.
Each mistake is a pitfall, avoid them to craft a resume that is both authentic and compelling.
Key Takeaways for Your Project Services Manager Resume
As we reach the conclusion of this guide, it is time to ponder upon the critical elements that would make your resume stand out. Your journey as a Project Services Manager is laden with experiences that narrate your expertise and dedication to steering projects to success. Highlighting your leadership journey, showcasing the diversity in the projects you have managed, and illustrating your proactive approach in risk management can be pivotal in crafting a resume that resonates with potential employers.
Remember to weave in personal anecdotes that depict your journey, adding a personal touch to your resume. Your resume is not just a document; it is a canvas where you paint your career story, a story of growth, learning, and leadership.
Remember to utilize resources like AI Resume Builder, Resume Design, Resume Samples, Resume Examples, Resume Skills, Resume Help, Resume Synonyms, and Job Responsibilities to create a standout application and prepare for the interview.
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