Scrum Master CV Sample

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Jessica Frank

Scrum Master (PSM-I) / Business Analyst


A certified scrum professional with 8+ yrs of experience in the field of Information Technology. Demonstrated ability to motivate, organize and lead scrum teams while assisting Product Owners and Project Managers to meet delivery deadlines well under budget. Actively supported and promoted ‘Agile Methodolgy’ as a servant leader for scrum teams through efective communication and strong collaboration. Extensive experience working with government and financial clients to solve complex business problems with cutting edge agile methods and tools that drives customer satisfaction.


  • SCRUM, Kanban
  • Coaching & Mentoring
  • Product Management
  • Release Management
  • Requirements Management
  • JIRA, Confluence
  • UML/Visio/MS Office
  • QA/ User Acceptance Testing
  • Business intelligence (BI) Reporting

Work Experience

Scrum Master /Business Analyst

Kapsch TrafficCom North America

Jul 2020

In charge of facilitating and coaching all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives. for multiple projects. 1) CHARM Project (US$66.7+ million): Kapsch delivers and installs ‘Next Generation Advanced Traffic Management System’ (DYNAC) in England and Netherlands.2) GDOT- Georgia Department of Transportation: Installation of latest Gen. DYNAC Traffic Management System for managing traffic on highways in metro Atlanta area.

  • Maintain the Scrum team capacity plan, Scrum board, sprint backlog, velocity charts and burn down charts
  • Monitor, document and report on team health, velocity and overall project progress
  • Help drive best practice use of agile methodology and core principles such as collaboration, prioritization, team accountability, and visibility
  • Build strong relationships with stakeholders, other project teams and program management office.
  • Identifiy and help remove impediments to the success of the Sprint and Identifies and communicates potential risks to the completion of the Sprints, including resources, costs, and systems. Recommends appropriate solutions
  • Direct appropriate and timely communication with all department managers and customers throughout the life of the sprints
  • Assist in the negotiations with the appropriate department managers for assignment of skilled resources that are not members of the Scrum team
  • Define project tasks and resource requirements and metrics to correlate elapsed time with scope of work completion
  • Knowledge and experience in Agile engineering techniques and best practices ATDD (Acceptance Test Driven Development), TDD (Test Driven Development), Continuous Delivery, Automated Testing, etc.

Business Systems Analyst I

Dept. of Education (State of Georgia)

Nov 2015

Worked as a Contractor for project related to CCRPI (College and Career Readiness Performance Index) Reporting Portal. As a part of implementing new business rules and regulations, there was a need for documenting current state data collection process and data elements involved as a part of CCRPI calculation. These data elements contain important information including student records, school employee information and how it contributes to calculate CCRPI with newly proposed process.  Collected data is also used in other applications and help major stakeholders to support decisions pertaining to curriculum, resource allocation, teacher and leadership evaluations.

  • Active collaboration with different stakeholders (project managers, developers, end users, SMEs) for business analysis related activities.
  • Requirements gathering through stakeholder interviews, workshops and surveys. Also, document and manage those requirements through available tools.
  • Create process flow diagrams for better understanding and reviews.
  • Document AS-IS and TO-BE business processes for Gap Analysis.
  • Updating Use Cases, Creating UMLs (Data Flow, Sequence Diagrams) for process modeling.

Scrum Master/ Business Analyst- Payments

Synovus Financial Corp

Feb 2015

Worked as a Contractor for financial services domain consulting team, a specialized team with expertise in supporting Banking, Capital Markets, Cards & Payments, Mortgage etc domain projects.

  • Lead the scrum team in understanding Agile principles and scrum practices
  • Lead the scrum teams in self-organization
  • Helping the product owner and development team to achieve customer satisfaction
  • Help the scrum teams to identify and fill in blanks in the Agile framework
  • Help the scrum team achieve higher levels of scrum maturity and increase velocity over time
  • Remove impediments at the individual, team, and organizational levels and coach the scrum team on self-organizing to remove their own impediments

Business Process Analyst

SGD North America

Aug 2014

  • Created business requirements document, functional specifications, systems design and requirements specification according to job specifications
  • Conducted JAD sessions, project meetings, reviews and walkthroughs to the process workflow to understand business needs and print production workflow.
  • Performed Gap Analysis by identifying existing technologies, documenting the enhancements
  • Worked closely with product development crew to set the guidelines and monitor progress


Master of Science in Technology (GPA 3.66)

San Jose State University

Dec 2009

Bachelor of Engineering (GPA 3.5)

Northeastern University

Jun 2006


Market Management System

Team Member

Sep 2011

Managing day to day operations seamlessly and timely SLA delivery and Responsible for designing MARKET HIERARCHY for the Global market as per client requirement. Projects for indexes like FMCG, BEVERAGE, and CIGARETTE by analyzing the sample change as well as universe change effects and calculate projection factors used to project the volumetric and numeric distribution to the universe. Reviewing and validating the output/trends after analysis across various levels such as markets, categories and manufacturers and refreshing the project as per client requirement

Online Grocery Basket

Team Member

Apr 2018

  • Created Power BI dashboard and have to provide insight from the dashboard
  • POC (Proof Of Concept) using Market Basket Analysis
  • Text Mining on online customer review and provide insight to client


  • English
  • French
  • Arabic
  • German

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What is the Role of a Scrum Master?

In the dynamic world of software development, the role of a Scrum Master has emerged as a vital link in ensuring efficient and effective project management. A Scrum Master plays a crucial role in implementing the principles of Agile methodology, facilitating seamless communication, and fostering collaboration within the development team. Let’s delve deeper into the multifaceted role of a Scrum Master, a position that demands strong leadership skills coupled with a deep understanding of the Agile framework.

A Scrum Master is responsible for guiding the development team on how to use Agile/Scrum practices and values to achieve optimal results. They act as a shield to protect the team from external distractions and interferences, ensuring that the team remains focused on delivering the set goals. Their role involves promoting self-organization within the team and fostering a culture of continuous improvement, where each team member can maximize their potential and contribute to the success of the project.

What are the Scrum Master Job Requirements?

Becoming a proficient Scrum Master requires meeting specific criteria that showcase a blend of technical and interpersonal skills. Let’s delve deeper into the prerequisites that one needs to fulfill to excel as a Scrum Master:

  • A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, laying a strong foundation in the technical aspects of software development.
  • Certification in Scrum methodology, demonstrating a comprehensive understanding of the principles and practices of Agile development.
  • Experience working in Agile development teams, showcasing an understanding of the Agile framework and its application in real-world projects.
  • Strong communication and interpersonal skills, crucial for facilitating effective communication within the team and with external stakeholders.
  • Ability to resolve conflicts and remove obstacles, essential for maintaining a productive and collaborative work environment.
  • Adaptability and flexibility to embrace changes, a key attribute in the Agile development process.

Continuous learning and keeping abreast of the latest developments in the field can significantly enhance your profile as a Scrum Master.

What are the Responsibilities of a Scrum Master?

The role of a Scrum Master is multi-dimensional, encompassing various responsibilities that are pivotal to the success of an Agile project. Let’s explore the key responsibilities that define the role of a Scrum Master:

  • Facilitating Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives, ensuring their effectiveness and efficiency.
  • Removing impediments that hinder the development team’s progress, fostering a proactive approach to issue resolution.
  • Guiding and coaching the development team on Agile practices, promoting self-organization and cross-functionality.
  • Collaborating with product owners and stakeholders to ensure the product backlog is effectively refined and maintained.
  • Monitoring and communicating project progress, ensuring transparency and enabling informed decision-making.
  • Promoting a culture of continuous improvement, encouraging the team to reflect on their processes and implement changes to enhance productivity.
  • Shielding the team from external interference, allowing them to focus solely on delivering the sprint goals.

Each responsibility is a thread in the tapestry of effective Agile project management, contributing to the successful delivery of high-quality products.

Scrum Master CV Writing Tips

Crafting an impressive Scrum Master CV requires attention to detail and a focus on highlighting your specific skills and experiences. Here are some valuable tips to help you create a compelling CV:

  • Emphasize your experience in implementing Agile methodologies, showcasing your proficiency in guiding teams through the Agile process.
  • Showcase your success stories, illustrating instances where you have effectively resolved conflicts and removed obstacles for your team.
  • Highlight your communication skills, emphasizing your ability to facilitate effective communication within the team and with stakeholders.
  • List any additional certifications or training in Agile methodologies, demonstrating your commitment to continuous learning and professional development.
  • Personalize your CV for the specific job role, aligning your experiences and skills with the requirements outlined in the job description.

Each tip is a step towards creating a compelling CV that effectively communicates your suitability for the role of a Scrum Master.

Scrum Master CV Summary Examples

Your CV summary serves as the first impression on potential employers, highlighting your key strengths and experiences. Here are some examples to inspire you in crafting an impactful CV summary:

  • “Seasoned Scrum Master with a proven track record of leading high-performing Agile teams, adept at fostering collaboration and delivering successful projects.”
  • “Dedicated and result-driven Scrum Master with a passion for continuous improvement, skilled in removing impediments and ensuring efficient sprint deliveries.”
  • “Experienced Scrum Master with a strong background in guiding cross-functional teams, committed to promoting a culture of transparency and delivering value to stakeholders.”

Each summary is an opportunity to showcase your unique value proposition and highlight your expertise in Agile project management.

Create a Strong Experience Section for Your Scrum Master CV

Your experience section is a vital component of your CV, providing insights into your professional journey and accomplishments. Here are some examples to guide you in creating a robust experience section:

  • “Led an Agile development team through the successful completion of a complex software project, achieving a 30% increase in productivity through effective Agile practices.”
  • “Resolved critical conflicts within the team, ensuring seamless collaboration and communication, resulting in a 25% reduction in project delivery time.”
  • “Coached team members on Agile principles and best practices, fostering a culture of self-organization and accountability, leading to a 40% improvement in team satisfaction and performance.”

Each experience is a testament to your leadership and problem-solving abilities, highlighting your contributions to the success of your projects.

Sample Education Section for Your Scrum Master CV

Your educational background serves as a foundation for your expertise in the field. Here’s how you can present your educational qualifications in your Scrum Master CV:

  • Master of Science in Computer Science, XYZ University, 2015 – 2017, specializing in Agile software development methodologies.
  • Bachelor of Technology in Information Technology, ABC University, 2011 – 2015, providing a strong technical foundation for your career in software development.
  • Certified ScrumMaster (CSM), Scrum Alliance, 2018, demonstrating your commitment to mastering Scrum principles and practices.

Each educational milestone underscores your dedication to continuous learning and professional development, enhancing your expertise in the field of Agile software development.

Scrum Master Skills for Your CV

Your skill set as a Scrum Master is a crucial asset that reflects your proficiency in Agile project management. Let’s list down the essential skills that a Scrum Master should possess:

Soft Skills:

  1. Leadership and team facilitation, the ability to guide and empower teams through the Agile development process.
  2. Effective communication and interpersonal skills, essential for fostering collaboration and maintaining transparency within the team and with stakeholders.
  3. Conflict resolution and problem-solving abilities, crucial for removing impediments and ensuring the smooth progress of the project.
  4. Adaptability and flexibility, the capacity to embrace change and steer the team towards achieving project goals effectively.
  5. Empathy and emotional intelligence, enabling you to understand and address the needs and concerns of team members effectively.

Hard Skills:

  1. Expertise in Agile methodologies, a comprehensive understanding of Agile principles and practices to guide the team through the development process.
  2. Knowledge of Scrum framework, a deep understanding of Scrum roles, events, and artifacts to facilitate the implementation of Scrum practices effectively.
  3. Experience with Agile project management tools, proficiency in using tools such as Jira, Trello, or Asana to manage and track project progress efficiently.
  4. Data-driven decision-making, the ability to use metrics and data analysis to make informed decisions and drive continuous improvements in the development process.
  5. Technical expertise, a strong grasp of software development concepts and processes to facilitate effective communication and collaboration with the development team.

Each skill is a cornerstone of your proficiency as a Scrum Master, contributing to the successful delivery of high-quality software products.

Most Common Mistakes to Avoid When Writing a Scrum Master CV

While crafting your CV, it is crucial to steer clear of common pitfalls that can diminish your chances of landing your dream job. Here we list down the mistakes often seen in CVs and how to avoid them:

  • Avoid using generic CV templates; instead, tailor your CV to highlight your specific experiences and skills as a Scrum Master.
  • Ensure your CV focuses on outcomes and achievements rather than just listing job responsibilities, demonstrating the value you bring to the table.
  • Include a cover letter to provide a personal touch and highlight your motivation for the role of a Scrum Master within the specific organization.
  • Use clear and concise language in your CV, avoiding jargon and technical terms that may not be familiar to all readers.
  • Proofread your CV thoroughly to eliminate any grammatical or spelling errors that can create a negative impression of your attention to detail.

Avoiding these mistakes can significantly enhance the effectiveness of your CV, showcasing your suitability for the role of a Scrum Master.

Key Takeaways for Your Scrum Master CV

As we conclude this comprehensive guide, let’s recap the key points to keep in mind when crafting your Scrum Master CV:

  • Highlight your leadership abilities and experience in guiding Agile development teams towards successful project deliveries.
  • Showcase your expertise in implementing Agile methodologies and the Scrum framework, ensuring efficient project management and delivery.
  • Emphasize your strong communication skills and ability to facilitate effective collaboration within the development team and with stakeholders.
  • Include relevant certifications and training to demonstrate your commitment to continuous learning and professional development in the field of Agile software development.

Finally, feel free to utilize resources like AI CV Builder, CV Design, CV Samples, CV Examples, CV Skills, CV Help, CV Synonyms, and Job Responsibilities to create a standout application and prepare for the Scrum Master job interview.