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A dynamic professional with nearly 9 years of rich cross functional experience in Client Relationship Management & operations in India as well as 4 years’ experience in Administration job in Dubai,UAE.
- Skilled in MS Office/ERP System/Windows CRM System
- A complete documentation check & verification for Indian Passport Renewal & India Visa as per the standards and guidelines set by Indian consulate & Indian Embassy.
- Handling Customers Queries & educate them about process
- Promotion of Value Added Services.
- Co-ordinate with Indian consulate and update the system to run work smoothly
FCC (Financial Crime Compliance) Analyst
- Process transactions/alerts in accordance to approved process and procedures and bank’s regulations
- Maintain a current understanding of money laundering and terrorist financing issues, including policies procedures, regulations, industry best practice, criminal typologies and developing trends
- Investigate, review and resolve Sanctions / AML/ PEP related and economic sanction related transactions/alerts
- Propose skips to avoid repeated alerts in the system on the basis of current updates
Senior Client Relationship Executive
- Prepare reports & involve in Business development, Work on data to prepare strategy through Research
- Assisted to Sales Team for production enhancement and informing for new product knowledge on time.
- Conducted training programs for updating old products and continuing sales process.Maintain Documentation.
Master of Science (Biotechnology)
PG Diploma in Computer Science,LCC
PG Diploma in Public Relation Management
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