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Kevin Watson
Business Development
Summary
Dedicated and highly experienced professional with over 17 years in the food delivery business. Responsible for identifying and develop new business relationship as well as maintain relationship with current clients with a superior customer service. Adept at handling multiple simultaneous client service needs with complete courtesy and professionalism. Strong innovator with a creative and energetic approach to performance improvement strategies. A hands-on, collaborative leader who influences by example and excels in cross-functional, cross-cultural communication. Bilingual in English and Portuguese; conversant in Spanish.
Skills
- Operations Management
- Sales & Account Management
- Marketing Strategy
- Customer Acquisition & Retention
- Tableau Reports
- Zoom Info
- SQL
- CRM
Work Experience
Senior Corporate Sales Executive
• Identify, contact, and qualify corporate customers
• Present corporate customers the value of The Office Express for their on-demand catering needs as well as sponsor or non-sponsored meal program.
• Demonstrate to qualified prospects capabilities of on-demand services, Virtual Café, Group Orders and Foodja products
• Build sales pipeline and document all actions in CRM
• Maintain relationship with corporate customer. Work cross functionally with account managers, operations and marketing team.
Managing Partner
Business development
• B2B development and relationship
• Provide support for new business opportunities
• Lead the team to meet productive performance requirements
• Cultivate excellent relationships with restaurants and delivery partners
• Customer service
• Staffing
• Payment Processing
Assistant General Manager (Market Manager)
• Oversee Los Angeles operation, responsible for over 45% of the entire company sales
• Managing of operations and corporate sales executive team
• Lead the team to meet productive performance requirements
• Cultivate excellent relationships with restaurants and delivery partners
• Identify and resolve customer issues to the satisfaction of all parties
• Business development
o Management of over 300 restaurant accounts
o B2B development and relationship
o Provide recommendations and specific action for restaurants to improve the performance and sales
o Develop reports to set forecast, to track sales growth and operation performance
o Work closely with Marketing and Corporate Sales Department developing sales tools and promotions
• Analyze metrics data from delivery market and work on market growth strategy
• Inventory management
• Managed schedule of operations specialists and drivers availability
• Provide support for new business opportunities
• Trained department in new software and programs
• Trained and mentored operations specialist as well as new corporate executive sales team
• Customer service
Education
Bachelor of Science (BS)
Finance and Corporate Management
Associate of Arts (AA)
Business Administration and Management
Lean Six Sigma
Yellow Belt
Languages
- English
- French
- Arabic
- German
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Understanding the Vital Role of Business Development in Today’s Competitive Landscape
In the dynamic and fiercely competitive world of business, the role of Business Development has emerged as a linchpin for organizations striving to expand their reach, foster growth, and secure a competitive edge. The Business Development function encompasses a diverse range of activities, strategies, and initiatives aimed at enhancing the organization’s market position and driving sustainable revenue growth. Let’s delve deeper into the multifaceted role of Business Development, an integral function that requires a blend of strategic acumen, relationship-building skills, and an acute understanding of market dynamics.
What Does It Take to Excel in Business Development?
Embarking on a career in Business Development demands a unique set of skills and attributes that pave the way for success in this competitive landscape. Aspiring professionals need to hone their abilities and equip themselves with the right tools to navigate the complexities of business expansion. Here are some key prerequisites for excelling in the field of Business Development:
- A solid grasp of market trends and a keen eye for identifying opportunities for business growth.
- Exceptional communication and interpersonal skills to foster lasting relationships with clients, stakeholders, and partners.
- An innate ability to think strategically and devise innovative approaches to penetrate new markets and expand the customer base.
- Adept negotiation skills to drive favorable deals and partnerships that align with the organization’s goals and objectives.
- An entrepreneurial mindset, coupled with a proactive attitude and a drive to achieve ambitious business targets.
- An understanding of financial principles and the ability to analyze data to make informed business decisions.
Developing these skills and traits is key to thriving in the challenging and rewarding domain of Business Development.
Essential Functions and Responsibilities of Business Development Professionals
The role of a Business Development professional is multifaceted, encompassing a wide array of functions and responsibilities that are instrumental in driving the organization’s growth trajectory. Let’s explore the key functions that define the role of a Business Development professional:
- Conducting market research and analysis to identify emerging opportunities and untapped potential in the industry.
- Forging strategic partnerships and alliances with key stakeholders to expand the organization’s market presence and reach.
- Leading the development and execution of comprehensive business plans, aligning with the organization’s long-term goals and vision.
- Nurturing and maintaining relationships with existing clients, ensuring high levels of customer satisfaction and retention.
- Identifying and mitigating potential risks and challenges that may impact the organization’s growth trajectory and market position.
- Staying updated with the latest industry trends and market dynamics to proactively adjust business strategies and stay ahead of the competition.
Each responsibility presents an opportunity for Business Development professionals to demonstrate their expertise and drive the organization towards sustainable growth and success.
Tips for Crafting an Impressive Business Development CV
As you set out to create a CV that captures the essence of your Business Development journey, it’s crucial to highlight your key achievements and demonstrate your unique value proposition. Here are some tips to help you craft an impressive Business Development CV:
- Showcase your successful business partnerships and client relationships, highlighting instances where your efforts resulted in significant business growth.
- Quantify your achievements with measurable data, such as revenue growth percentages, market expansion metrics, or successful project outcomes.
- Highlight your leadership experiences, emphasizing your role in guiding teams to achieve business objectives and deliver exceptional results.
- Customize your CV for each application, aligning your skills and experiences with the specific requirements of the role and the company.
By implementing these tips, you can create a compelling CV that effectively communicates your capabilities and positions you as a top candidate in the field of Business Development.
Key Skills for Business Development Professionals
The arsenal of skills that a successful Business Development professional must possess is diverse, encompassing a blend of soft skills and industry-specific competencies. Let’s explore the key skills that are crucial for excelling in the field of Business Development:
Soft Skills:
- Exceptional interpersonal skills, fostering strong relationships with clients and stakeholders.
- Strategic thinking and analytical abilities, driving informed decision-making and proactive business planning.
- Effective communication and negotiation skills, enabling successful deal closures and profitable partnerships.
- Leadership and team management, facilitating collaboration and driving a high-performance culture within the organization.
- Adaptability and resilience, enabling professionals to navigate through dynamic market environments and changing business landscapes.
Hard Skills:
- Proficiency in market research and analysis, providing valuable insights for informed business strategies.
- Financial literacy, facilitating the comprehension of financial data and aiding in making sound business decisions.
- Business planning and strategy development, laying the foundation for sustainable business growth and expansion.
- CRM software proficiency, enabling efficient management of client relationships and enhancing customer satisfaction.
- Sales and marketing expertise, driving effective promotional strategies and ensuring a strong market presence for the organization.
These skills serve as the building blocks for success in the challenging and dynamic landscape of Business Development.
Avoid These Common Pitfalls When Crafting Your Business Development CV
While creating your Business Development CV, it is essential to steer clear of common pitfalls that can undermine your chances of landing your dream job. Here are some mistakes to avoid:
- Avoid using generic language and clichés, as they can make your CV appear unremarkable and fail to highlight your unique value proposition.
- Avoid exaggerating your achievements or skills, as it can lead to credibility issues during the interview process.
- Do not overlook the importance of tailoring your CV to the specific requirements of the job, as a generic CV may fail to highlight your suitability for the role.
- Avoid neglecting to include measurable outcomes and achievements, as they provide concrete evidence of your contributions to previous organizations.
- Ensure there are no grammatical or formatting errors in your CV, as these can create a negative impression on potential employers.
By steering clear of these pitfalls, you can ensure that your Business Development CV stands out and effectively communicates your capabilities and achievements to potential employers.
Key Takeaways for Building an Impressive Business Development CV
As we conclude this comprehensive guide, remember that your Business Development CV is a reflection of your professional journey, skills, and accomplishments. Here are the key takeaways to keep in mind while crafting your CV:
- Highlight your unique value proposition, emphasizing your contributions to business growth and development.
- Showcase your leadership abilities and successful business partnerships to demonstrate your impact in previous roles.
- Customize your CV for each application, aligning your skills and experiences with the specific requirements of the role and the company.
- Ensure that your CV is error-free and effectively communicates your capabilities and achievements to potential employers.
Utilize our AI CV Builder, CV Design, CV Samples, CV Examples, CV Skills, CV Help, CV Synonyms, and Job Responsibilities to create a standout application and prepare for the Business Development job interview.
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