Office Manager CV Example

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Richard Lauren

Office Manager

Summary

5+ years professional experiences in large scale office operation, general affairs, finances, and human resources. A detailed, thorough and cooperative team player who excels under minimum supervision, aiming for a senior management position, which allows to utilize, enhance, contribute and share my skills to encourage both my professional growth and others.

 

Skills

  • Asset and Inventory
  • Budgeting and Forecasting
  • Compliance
  • Data Analysis
  • General Affairs
  • Hospitality Management
  • Human Resources
  • Microsoft Office
  • Office Administration
  • Office Management
  • Project Management
  • Presentation
  • Productivity Management
  • Policies & Strategies
  • Talent Acquisition
  • Team Management
  • Training

Work Experience

OFFICE MANAGER

Mark Studio

Jan 2020

  • Advising and updating CEO on progress of ongoing internal office projects.
  • Conduct research and presentation on findings to CEO on business, competitive analysis or other topics as briefed.
  • Assist CEO in drafting high level communication.
  • Act as CEO representative to existing or potential business partner as instructed.

Head of General Affairs department

  • Manage, guide and lead 20 support staff from 5 support departments.
  • Conduct monthly meeting with each of support department to discuss any issues and provide advice and feedback.
  • Designing and implementing office and general affairs policies and strategies.
  • Review and make necessary changes on current policies and SOP to improve office operations efficiency.

Office Management & General Affairs

  • Daily office operation; ensure a daily fit for working purpose office environment for all including visitors and clients.
  • Coordinate and execute office improvement projects and perform regular office maintenance.
  • Travel and accommodation bookings for senior management, colleagues, and clients.
  • Maintain and manage office assets, equipment and inventory.
  • Procurement of office assets, equipment, utensils and conduct vendor sourcing, evaluation and coordination.
  • Plan and organize VIP events and presentations of CEO.
  • Provide logistics and admin support for various external projects and regular company’s pitching.
  • Ad hoc personal tasks as required for the Executive Producers and Senior Managements.

Human Resources Management

  • Prepare contracts for the new hired.
  • In charge of new employee onboarding.
  • Management and monitoring of HR related records.
  • Responsible for coaching, motivating and developing support staffs’ capacity to achieve highest levels of performance.

Talent Acquisition & Recruitment

  • Discuss with CEO to identify staffing needs.
  • Source potential candidates through all possible appropriates channels (e.g. place online ads, social platforms, current employee’s references, etc).
  • Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
  • Report, discuss and provide the most recommended candidates to CEO.

Finance

  • Daily petty cash management and records.
  • Submit weekly expenses report to finance department. 

PRODUCTIVITY ANALYST

Taj Hotel

Jul 2018

  • Improve and maintain financial efficiency in labor management.
  • Discuss, give suggestion and work closely with hotel operations department/division head on how to maintain or achieve their internal productivity.
  • Counsel and assist senior management and departments with any concerns or questions regarding labor management including shift patterns, costs, productivity whilst promoting and focusing on adherence to labor standards and budgets.
  • Provide training on productivity procedures, knowledge and systems to all hotel’s department.
  • Ensure consistent correctness, compliance and punctuality of weekly and month end submission of all departments necessary productivity data into the system.
  • Liaise closely with HR to ensure efficient assignments of hotel daily workers and correct billing from our partner.
  • Provide the paymaster and accounting team with required labor financial data for the month end closing.
  • Perform month end productivity closing by system along with accounting team.
  • Produce monthly productivity reports and analysis to finance VP and senior management.
  • Update monthly actual and forecast productivity budget, FTE and KPI to TMI accounting system.
  • Attend monthly P&L meeting.
  • Conduct weekly and month end productivity presentation.
  • Create annual budget for permanent employee FTE and daily worker.
  • Project management on implementing new productivity software system collaborating with appointed vendors, IT and Human Resources department.

 

SERVICE LEADER – SECRETARY TO EXECUTIVE CHEF

GK Resorts

Jul 2017

  • Act as point of contact and bridge between FB production division and other divisions and departments.
  • Develop, manage and maintain collaborative relationship with other divisions/departments.
  • Ensure compliance and correctness of each department within FB production division on cross divisional/ departmental paperwork.
  • Notify, discuss and provide solutions on any divisional and departmental problems concerning to compliance, implementation and execution of policies, procedures, SOP, and paperwork correctness.
  • Give and provide necessary training and convey updates on latest company’s policies, procedures and SOP.
  • Liaise closely with purchasing department on kitchen equipment procurement.
  • Ensure correct and timely manner input of employee schedules by system.
  • Manage and monitor employee records of the FB production division.
  • Liaise closely with productivity analyst to ensure proper assignment of staff and daily workers of each FB production department.
  • Assist with monthly pre P&L preparation through coaching and answering questions from Executive Chef, Executive Sous Chef, Chef de Cuisines and Sous Chefs.
  • Set up a well-organized and user friendly filing system.
  • Assist Executive Chef with annual employee’s appraisal and CAPEX budget.
  • Provide and support Executive Chef and Executive Sous Chef and the entire FB production division on comprehensive administrative tasks.

 

Education

International Business & Management Studies (IBMS)

San Jose State University

Feb 2004


International Business & Management Studies (IBMS)

Northeastern University

Sep 2001


Business Administration

Arizona State University

Jun 1998


Languages

  • English
  • French
  • Arabic
  • German

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