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5+ years professional experiences in large scale office operation, general affairs, finances, and human resources. A detailed, thorough and cooperative team player who excels under minimum supervision, aiming for a senior management position, which allows to utilize, enhance, contribute and share my skills to encourage both my professional growth and others.
- Asset and Inventory
- Budgeting and Forecasting
- Data Analysis
- General Affairs
- Hospitality Management
- Human Resources
- Microsoft Office
- Office Administration
- Office Management
- Project Management
- Productivity Management
- Policies & Strategies
- Talent Acquisition
- Team Management
- Advising and updating CEO on progress of ongoing internal office projects.
- Conduct research and presentation on findings to CEO on business, competitive analysis or other topics as briefed.
- Assist CEO in drafting high level communication.
- Act as CEO representative to existing or potential business partner as instructed.
Head of General Affairs department
- Manage, guide and lead 20 support staff from 5 support departments.
- Conduct monthly meeting with each of support department to discuss any issues and provide advice and feedback.
- Designing and implementing office and general affairs policies and strategies.
- Review and make necessary changes on current policies and SOP to improve office operations efficiency.
Office Management & General Affairs
- Daily office operation; ensure a daily fit for working purpose office environment for all including visitors and clients.
- Coordinate and execute office improvement projects and perform regular office maintenance.
- Travel and accommodation bookings for senior management, colleagues, and clients.
- Maintain and manage office assets, equipment and inventory.
- Procurement of office assets, equipment, utensils and conduct vendor sourcing, evaluation and coordination.
- Plan and organize VIP events and presentations of CEO.
- Provide logistics and admin support for various external projects and regular company’s pitching.
- Ad hoc personal tasks as required for the Executive Producers and Senior Managements.
Human Resources Management
- Prepare contracts for the new hired.
- In charge of new employee onboarding.
- Management and monitoring of HR related records.
- Responsible for coaching, motivating and developing support staffs’ capacity to achieve highest levels of performance.
Talent Acquisition & Recruitment
- Discuss with CEO to identify staffing needs.
- Source potential candidates through all possible appropriates channels (e.g. place online ads, social platforms, current employee’s references, etc).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Report, discuss and provide the most recommended candidates to CEO.
- Daily petty cash management and records.
- Submit weekly expenses report to finance department.
- Improve and maintain financial efficiency in labor management.
- Discuss, give suggestion and work closely with hotel operations department/division head on how to maintain or achieve their internal productivity.
- Counsel and assist senior management and departments with any concerns or questions regarding labor management including shift patterns, costs, productivity whilst promoting and focusing on adherence to labor standards and budgets.
- Provide training on productivity procedures, knowledge and systems to all hotel’s department.
- Ensure consistent correctness, compliance and punctuality of weekly and month end submission of all departments necessary productivity data into the system.
- Liaise closely with HR to ensure efficient assignments of hotel daily workers and correct billing from our partner.
- Provide the paymaster and accounting team with required labor financial data for the month end closing.
- Perform month end productivity closing by system along with accounting team.
- Produce monthly productivity reports and analysis to finance VP and senior management.
- Update monthly actual and forecast productivity budget, FTE and KPI to TMI accounting system.
- Attend monthly P&L meeting.
- Conduct weekly and month end productivity presentation.
- Create annual budget for permanent employee FTE and daily worker.
- Project management on implementing new productivity software system collaborating with appointed vendors, IT and Human Resources department.
SERVICE LEADER – SECRETARY TO EXECUTIVE CHEF
- Act as point of contact and bridge between FB production division and other divisions and departments.
- Develop, manage and maintain collaborative relationship with other divisions/departments.
- Ensure compliance and correctness of each department within FB production division on cross divisional/ departmental paperwork.
- Notify, discuss and provide solutions on any divisional and departmental problems concerning to compliance, implementation and execution of policies, procedures, SOP, and paperwork correctness.
- Give and provide necessary training and convey updates on latest company’s policies, procedures and SOP.
- Liaise closely with purchasing department on kitchen equipment procurement.
- Ensure correct and timely manner input of employee schedules by system.
- Manage and monitor employee records of the FB production division.
- Liaise closely with productivity analyst to ensure proper assignment of staff and daily workers of each FB production department.
- Assist with monthly pre P&L preparation through coaching and answering questions from Executive Chef, Executive Sous Chef, Chef de Cuisines and Sous Chefs.
- Set up a well-organized and user friendly filing system.
- Assist Executive Chef with annual employee’s appraisal and CAPEX budget.
- Provide and support Executive Chef and Executive Sous Chef and the entire FB production division on comprehensive administrative tasks.
International Business & Management Studies (IBMS)
International Business & Management Studies (IBMS)
Career Expert Tips:
What Should Be Included In A Office Manager Resume?
A Office Manager resume should include key skills, qualifications, and career highlights that showcase the candidate’s experience and expertise. It should also demonstrate the candidate’s ability to manage staff, handle customer issues, and provide efficient and effective customer service.
The resume should begin with a strong summary of qualifications that lists the candidate’s key strengths and accomplishments. This section should also list certifications and any specialized training. It should also provide an overview of the candidate’s experience managing offices, including any previous roles as an office manager.
The work experience section should list the candidate’s most recent positions first, providing a brief summary of their job duties and accomplishments. It should also include any customer service, managerial, or administrative experience. It should also include any leadership or supervisory roles the candidate may have held.
Finally, the resume should include a section for educational background, highlighting the candidate’s degree or certifications. It should also include any other relevant training or professional development courses.
When writing a Office Manager resume, it is important to highlight the candidate’s skills and experience that are most relevant to the position. The resume should be concise and to the point, focusing on the candidate’s strengths and accomplishments.
What Skills Should I Put On My Resume For Office Manager?
As an office manager, you have a lot of responsibility, and it is important to showcase your skills and experience on your resume. You should include skills and qualifications that demonstrate your ability to manage the daily operations of an office, and ensure that it runs smoothly. Some of the most important skills to put on your office manager resume should include:
- Organizational and time management skills: Office managers are tasked with organizing and prioritizing tasks, so it is important to highlight your ability to keep things in order and be mindful of time management.
- Communication and interpersonal skills: Office managers need to be able to communicate clearly, as well as handle conflict in a professional manner.
- Leadership and managerial skills: Office managers must be able to lead teams, delegate tasks, and keep track of important projects.
- Computer and software skills: Office managers need to be proficient in computer and software programs, such as Microsoft Office and other industry-specific programs.
- Attention to detail: Office managers need to be able to pay attention to the details in order to effectively manage the office.
Include these skills and qualifications on your resume to demonstrate your ability to manage the office and ensure it runs smoothly. Be sure to include specific examples of times when you have successfully used these skills to improve the office environment and ensure productivity.
What Is The Job Description Of The Office Manager?
As an office manager, you will be responsible for overseeing the daily operations of an office, including organizing and supervising employees, managing the workflow of the office, and ensuring the office runs efficiently and effectively. Office managers typically report directly to senior management and can be responsible for the overall organization, management and efficiency of the office. Your duties may include creating and enforcing office policies, maintaining financial records, managing personnel, dealing with customer service issues, and organizing meetings and events.
Office managers must possess excellent organizational, analytical, problem-solving and communication skills. You must be able to handle multiple tasks at once and adapt to changing situations. You should also be proficient in the use of computers and office software, including Microsoft Office and various customer service or accounting systems. In addition, you should have management experience, and knowledge of relevant regulatory standards.
You must be able to prioritize and delegate tasks, take initiative and remain calm under pressure. As an office manager, you will also need to be able to effectively manage relationships with employees, customers, vendors and other stakeholders. A successful office manager will be able to motivate and inspire their team, while also ensuring that all tasks are completed in a timely and efficient manner.
What Is A Good Objective For A Office Manager Resume?
When creating an office manager resume, the objective statement should be tailored to the job you are applying for. A good objective for a office manager resume should show a hiring manager that you have the necessary qualifications, experience and skills to successfully manage a busy office. It should also indicate that you are an organized, reliable and motivated individual who can help increase the efficiency and productivity of the office.
Your office manager resume objective should focus on your relevant experience and skills, as well as any special qualifications or certifications that may be of interest to a hiring manager. For example, if you have previous experience in the administrative field or have completed any specialized training in the office management field, include this information in the objective. Other important qualifications to note may include expertise in computer programs, strong organizational and communication skills, and the ability to multi-task.
When writing your office manager resume objective, make sure to be specific and concise. Keep it to one or two sentences that emphasize the key skills, qualifications and experience that make you the best candidate for the position. Your objective should be tailored to the job you are applying for, as this will make you stand out to hiring managers. Finally, include a call-to-action, such as an invitation to contact you for an interview.
What Are The Career Prospects In The Office Manager?
Serving as an office manager can involve a wide range of responsibilities, from overseeing administrative tasks to managing a staff of employees. With a steady job outlook and competitive salary, the career prospects for office managers are promising.
Office managers are vital to the day-to-day functioning of businesses. They are responsible for overseeing administrative tasks, such as scheduling appointments, overseeing filing systems, and managing office supplies. Office managers also serve as the point of contact for employees, customers, and vendors. As such, they must ensure that procedures are being followed, conflicts are resolved, and deadlines are met. Furthermore, they may manage a staff of employees, coordinate payroll and benefits, and conduct performance reviews.
The job outlook for office managers is positive. According to the Bureau of Labor Statistics, the occupation is expected to grow at a rate of 10 percent from 2018 to 2028, which is faster than average. Additionally, the median annual salary for office managers is $59,820, which is higher than the median for all occupations.
Office managers must possess excellent communication, organizational, and multitasking skills. They must also be able to remain calm under pressure and handle stressful situations. By demonstrating these skills on a resume, job seekers can improve their chances of getting hired. A well-crafted resume should also highlight any relevant experience, such as prior administrative positions or training in areas like accounting or customer service.
For those interested in pursuing a career as an office manager, the job prospects and salary make it a viable and rewarding choice. With the right skills and qualifications, job seekers can land a fulfilling position in this field.
Key Takeaways for an Office Manager resume
As an Office Manager, it is essential to have a well-crafted resume in order to stand out from the competition and land the job you want. Writing a resume for this position can be daunting, so here are some key takeaways to keep in mind when crafting your resume.
First, be sure to include relevant experience and qualifications that demonstrate you have the knowledge and abilities to be successful in the role. This includes any positions where you managed a team, oversaw operations, or handled customer service. Be sure to include any certifications or professional development courses that are related to the position. Additionally, highlight any project management, organizational, or communication skills that you possess.
Second, showcase your ability to work independently and collaboratively. Demonstrate your ability to work with multiple departments, prioritize tasks, and think critically. Describe any successes that you’ve had in managing multiple projects at once.
Third, emphasize any technology and computer skills that you possess. Office Managers must be well-versed in a variety of software programs, so it is important to include any experience you have with specific programs.
Finally, be sure to proofread and edit your resume multiple times to ensure that it is free of any errors. With a strong and accurate resume, you’ll be well on your way to securing the perfect Office Manager job.
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